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5-star customer reviews

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Reviews

Through Lugg App

Syvalia was courteous and punctual. I really appreciated that he had a moving blanket to use and straps to hold the couch into the bed of his truck. Great experience and will absolutely use this resource should we need it again in the future. Thank you so much Syvalia!

CClaire in Atlanta, GA
Through Lugg App

I had a fantastic experience with this moving crew! They were professional, efficient, communicative, and handled my couch with care, ensuring it arrived at my apartment in perfect condition. Their friendly attitude and attention to detail made the whole process stress-free. I highly recommend them!

UUrbenson in Smyrna, GA
Through Google Maps

Once again, Lugg came through for me. Fast pickup and delivery with no damage or hassle. Reasonable price. Would definitely use again.

MMark in San Francisco
Through Lugg App

They did a great job showed up like they promised and delivered right to the room the couch is going in. Very nice.

NNicole in Atlanta, GA
Through Lugg App

Very quick, efficient, and kind. Delivered my couch very quickly and was a great conversation. Hoping he does extremely well in the future!

MMegan in Atlanta, GA
Through Lugg App

On time and very professional in every aspect of customer service. Very happy as I was kept informed of where the delivery team was located at every moment, making sure not to waste my time. I would recommend this company to everyone needing the help of a professional delivery team! Thanks so much!

MMELVIN in Alpharetta, GA
Through Lugg App

While Victor and Asaru were moving one of our couches, they noticed spider egg sacs on the bottom and graciously cleaned them before moving the couch into our apartment. They were excellent! Highly recommend.

VVictoria in Marietta, GA
Through Lugg App

The expected time was 5-6. I am well aware of Friday traffic. They delivered my chair in less than 5 minutes. In and out. Why is the price different than what I was quoted at the store??

AAngela in Atlanta, GA
Through Google Maps

I had been looking online to purchase Another Couch for my place. I own a car, so its been difficult finding one that would deliver. Came across the perfect Loveseat WITH DELIVERY!! Art & Peter saved the day, AND with a great price within my budget. Very professional and quick! Carried it upstairs like Hercules! Definitely recommend!! ⭐⭐⭐⭐⭐

KKim in San Diego
Through Lugg App

Kasseem and Victor were responsive, punctual, efficient, and friendly. They met me at a store in Buckhead where I had purchased 2 medium-sized barrel swivel chairs, loaded them quickly & securely into their van, and unboxed & arranged them in my space. I wouldn't hesitate to use Lugg or Kasseem & Victor again!

KKalpana in Atlanta, GA
Through Lugg App

Friendly, efficient and even though they were given the wrong address got in touch with us and got our chair delivered accurately and on time. Loved your service and we'll surely use it again. Thanks!

WWanda in Kennesaw, GA
Through Lugg App

Abiodun was prompt and very helpful in getting my couch up my winding staircase. I really appreciated his professionalism.

CCourtney in Atlanta, GA
Through Lugg App

Professional, respectful, quiet delivery team. It took them less than 3 minutes to bring 2 boxes of an Ikea sofa in to my living room. Many Thanks!

TTavares in Atlanta, GA
Through Lugg App

Very flexible with my sofa move, really helpful with the entire moving process. Would recommend to a friend!

CConor in Atlanta, GA
Through Google Maps

Marco and Luis were absolutely wonderful to work with. They were so easy to reach on the phone and on text. They were kind and prompt and very professional. They made the entire moving experience so simple. My new furniture arrived in perfect condition and they were an A ++ delivery team. Highly recommend.

KKristin in Los Angeles
Through Google Maps

Convenience is the name of the game. Use the app to schedule pick up and delivery of large items.

CColeen in Los Angeles
Through Lugg App

This duo did a great job!!! They were timely and efficient. Their communication was great. Rory and Kimary were professional and careful during the pickup and delivery. I’m very pleased with the service they provided! Thank you so much!

CCharissa in Lawrenceville, GA
Through Lugg App

Kimary and Rory did an excellent with my delivery. I was 💯 percent pleased with their professionalism and service that they provided. I look forward to working with them in the future.

FFreda in Sandy Springs, GA
Through Trustpilot

Omar and Kevin came right on time and were so nice and helpful. They did a great job getting a particularly large and heavy box into our house. Thank you again. We will definitely use this service again when needed.

cCustomer on lugg.com
Through Lugg App

They were friendly, punctual and professional, careful with our merchandise. They brought the sofa set all around to our patio and arranged it for us. They are a great team!

JJane in Alpharetta, GA
Through Lugg App

Rory and Kimary went above and beyond in my pickup/delivery request. They were friendly and provided excellent service. Thank you.

JJ in Buford, GA
Through Lugg App

The men were friendly, timely and easy to work with. Thank you for making this pickup and delivery experience so easy.

PPamela in Atlanta, GA
Through Lugg App

When I got to home goods, they had given my couch to the wrong person. The person brought my couch back and the Lugg movers were very patient, understanding and polite. They also helped my husband tighten the legs on the couch which the store manager tried to do but were unsuccessful. I really appreciate them. They did their job well. Thank you thank you! I’ll hire them again and tell my friends about them.

AKAmy K in Kennesaw, GA
Through Lugg App

They handled our chair during a rain downpour as if it were their own. Also they help adjust another piece of furniture. Very impressive duo.

GGilbert in Alpharetta, GA
Through Google Maps

Wow, I’m so happy I found this service! I was able to get my sofa delivered in just a few hours. The delivery guys were super friendly and efficient. I 10/10 recommend!

RRebecca in Austin
Through Lugg App

Alton and Derrick were the best. They handled my dogs with great car. They had to bring my sofa up three full sets of stairs. They did it slowly and with great care not to damage my walls or the sofa. I highly recommend them. I already tipped them.

LLynn in Sandy Springs, GA
Through Lugg App

These guys were very kind and professional. They moved the couch in and put it in the right place. They communicated well throughout the picking up and dropping off process.

ccharity in Chamblee, GA
Through Google Maps

William and Abimbola were very professional. I especially appreciated all the communication before and during the delivery and they assembled the sectional and were able to remove some pieces as well. I’d had a poor experience the day before with other Luggers, but William and Abimola made up for it. Would Recommend for furniture delivery, hauling, And taking stuff to donations.

MMelisa in Washington, D.C
Through Lugg App

They were on time, very polite and helpful. They took great care of getting my sofa into my house through a narrow, awkward passage. Please note I’m not adding a tip since I gave them one in person at delivery. They deserved it!

RRachel in Decatur, GA
Through Google Maps

This my third time using LUGG and each time has been a great experience. This last pick up and delivery made by Edgar and Xavier went smoothly. They were friendly, careful, on time and professional.

MMike in Los Angeles
Through Lugg App

Jarrod & Faber are friendly and fast. They kept me up to date when they'd picked up my new sofa and when they were on the way. They're a great team

TTasha in Atlanta, GA
Through Lugg App

Darryl and Rob were wonderful! They were quick, professional and helpful! They even helped me by alerting me about a discrepancy with my couch that was an oversight on my end before purchasing. Their kindness and calming demeanor made the experience stress free and easy. Thank you for your kindness, Kristen

KKristen in Smyrna, GA

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