5-star customer reviews

Fast, efficient, and friendly! When my selected donation location refused to accept my furniture, Oleksandr and Joaquin contacted another nearby donation center to see if they would accept it. They contacted me first to make sure I was ok with the plan. They also reached out once the donation was complete. I have used Lugg multiple times and will continue to do so because I’ve always been more than happy with their service!

Used this app twice now. All 4 movers I've had were absolutely fantastic! Such a great app. So glad I found it.

Julio and Chris were awesome, they definitely went above and beyond the help and gave advice on what the local donation center would and wouldn't take and helped me plan accordingly!

Geoffrey and Nazaire were super flexible when the donation delivery location changed! Above and beyond help

Geoffrey and Joseph were the most professional and kind movers. When they picked up the furniture, they texted right away to let me know there was some damage. I informed them I was aware of it already but thought it was so conscientious of them to inform me before leaving the pick up spot. Once at our home, they carried heavy sofa up several stairs and were so careful not to touch walls. I can't say enough nice things about these two guys. Highly recommend them and Lugg. This is my third time using service and it's been wonderful each time.

Lugg was a great solution for me with a property closing date that was up in the air. The flexibility allowed me to reschedule and delay the movers arrival without penalty. They showed up on time, we're professional, and did a great job.

This crew ended up having to make 3 stops to unload the furniture due to donation center restrictions. It would have been better if they had arrived sooner and delivered furniture before 5:30 p.m as requested.. However, they showed amazing patience and were willing to do whatever it took to make sure the furniture got into the right hands.

Very Professional and knowledgeable. These two movers are just AMAZING. You can tell that they were focused on providing the best experience one might not expect in this industry. We were very well informed every step of the way! Absolutely exceeded my expectations! Will refer them every chance I get! Very trustworthy as well…. Christine & Jeffrey Curtis

So great! Prompt and super friendly and taught me how to add on a transfer station run to my existing donation order - HUGELY HELPFUL. Thanks so much guys! You were a lifesaver!!

Brad and Temuchin were amazing movers! Friendly, helpful and went out of their way to problem solve with a heavy cabinet. Lovely people!

They arrived promptly. Were professional and friendly. Moved our furniture quickly without any issues and open about the donation process and potential issues that could arise. They were very helpful.

Professional, efficient, and a total breath of fresh air Antrone and Askari exceeded every expectation. They arrived on time, handled my belongings with care, and made the whole moving process feel effortless. Their professionalism and attention to detail really set them apart—and let’s be real, that’s not something you find every day. I genuinely appreciated how smoothly everything went. If you’re looking for movers who actually care about doing a great job, these are your guys.

Sadiki and Carlos were absolute pros! 🚛🔥 They handled my move with efficiency, skill, and a great attitude from start to finish. Everything was packed and transported with care, and they went above and beyond to make sure everything was placed exactly where I needed it. Super friendly, expert movers, and incredibly professional. If you need a stress-free, smooth moving experience, these are the guys to call! Highly recommend—5 stars all the way! 🌟🌟🌟🌟🌟

Very happy with service. Easy to book. Liked ability to track movers. Movers arrived on early side of the promised hour. Very friendly, professional, efficient. Inspired confidence. Will definitely use service again.

Marco & Juan were amazing movers I would highly recommend. They were friendly, fast, efficient and made everything super easy. Plan on using them again in the future!!

These gentlemen were so kind. When the Salvation Army didn’t accept my donation of furniture they immediately found a place nearby that did. Top notch service!

Ryan and Carl were great. Moved everything efficiently and did everything professional movers are supposed to do. Would highly recommend.

Great team of movers! Courteous, worked well together, listened to me as they fit sofa through hallway with artwork and stairs. Thank you!!

I couldn’t have asked for a better moving experience! Kyle and Joaquin were absolutely fantastic. Their customer service was top-notch—both friendly and professional throughout the entire process. They worked with incredible efficiency and expediency, yet were extremely careful with all of my belongings. It’s rare to find movers who strike the perfect balance between speed and care, but these two nailed it. I highly recommend their services to anyone looking for a stress-free and seamless move. Thank you, Kyle and Joaquin!

Great, quick friendly movers. Helped me move the furniture back and forth when I couldn’t decide where I wanted it.

These men were so pleasant to work with. They knew exactly how to move our very heavy pieces (one in the basement and the other on the second floor. They were also helpful in finding a solution when Goodwill refused our donations. They were the best! We tipped them when they were here.

Always reliable, kind and efficient service with Lugg Movers — thank you for saving my back!!

5 minutes early!!! Done in 10 minutes & convinced Goodwill to take the donation after I’d already been told they would, but they changed their story when the truck got there.

I completely forgot to put the hardware with the table I was donating. Adam stayed in touch with me and they were able to take the table across the street and convince another donation center to take it (provided I take the forgotten hardware to the center later). The fact that they were proactive, worked with both donation centers, and were able to problem solve so that I didn't have to deal with a table being returned to my front yard... It was very, very, very much appreciated, for so many reasons. Thank you and great job!

Very professional, friendly and hardworking movers — I lucked out! Great team.

We had a great experience with our movers today - they provided a great truck, moving equipment and protection supplies. We appreciate their help!

We hired two separate sets of Lugg movers on the same day: One to remove a bulky, heavy, no-longer-working fridge from our upstairs apartment, and the other to pick up and deliver its replacement. Both jobs were challenging: The workers had to maneuver the appliances along narrow hallways and down / up a long, narrow internal stairway. They needed to remove the doors from both refrigerators to make them fit. Both teams carried out these challenges with patiences, persistence and professionalism! They went far beyond the call of duty and were cheerful and helpful the entire time. We were very grateful and would definitely use this service again.

Lugg sent movers to a store in Pennsylvania where they collected my purchases and drove them to a nursing home in Delaware. ALL IN ONE DAY! Actually - within 3 hours of my request. Amazing service. Reliable and professional and SPEEDY!!!! A+!

They saved me a wasted trip to Goodwill because the donation window was 10 minutes before closing. Instead,they helped me move my furniture into my garage. Now I can schedule another time to have my items moved to a donation site. Thank you so much!

They picked up some items for donation and they were the final items in my home as I was moving out. When Goodwill did not take one of my items they messaged me to let me know they would take the item to the dump for me. They were very efficient and helpful.

Carl and David were excellent movers. Very communicative, friendly and efficient. Can’t say enough good things about them 10 out of 10 experience!

Young, courteous, strong and careful movers! Thank you!

Juan Jose and Joaquin are the best movers I have experienced. They are kind, efficient, and experts in this kind of work. 10/10 recommend them to anyone looking for moving or setting up anything!

The movers were fantastically efficient, presented themselves well, worked quickly, and were a pleasure to work with.