5-star customer reviews

Taylor and William provided exceptional service to me. This was my first time using lugg and I was not sure what to expect but they made communication so easy. They were courteous, efficient, and went above and beyond to ensure a smooth delivery. I highly recommend their professionalism and attention to detail.

Really nice guys, I was impressed on how they secured my delivery as well as cover the top of our table with cloth to prevent any addition damage during transport.

They did a wonderful job. It was so fast from my purchase to delivery. I will definitely use your company again. Very polite and professional. Well done 👍

Very Professional. The online process was easy, and I was updated throughout all stages of pickup and delivery. Highly recommend.

Christopher and Nathan provided outstanding delivery service! They went above and beyond by picking up a large piece of furniture from Costco, delivering it to our home, setting it up, and making sure it was perfectly placed. Both were professional, friendly, and efficient. I highly recommend their service and will definitely use them again. Great job, guys!

Adrian and Ancil handled my delivery very professionally. Their care and handling of my delivery items exceeded my expectations.

Good delivery, but the delivery partner accidentally slipped and dropped the product and the product got damaged in a couple of places. I’m really sorry for the delivery person. Content.

Adrian and Will contacted me when they were arriving at HomeGoods for my pickup and made sure they had all the information to confirm my delivery went seamlessly.

Angel and Laurent were great in delivering my item. They were very careful and it was a smooth delivery.

Couldn't believe how lucky I was to have been sent these two. Thank you both from the bottom of my heart. You made my day end worry free & found a way for my sofa delivery. The blessing being able to sit & comfortably rest from the chaotic move in (even among the mass of mover boxes & sorts)... you guys were the best!

You guys were awesome. Delivery went smoothly and no long wait time. I will definitely be using this service again and recommending it to friends I know.

Speedy delivery and install. Very efficient and worth every penny. We would rate you 10 stars if we could. Thank you, we will definitely recommend this service to friends.

Was quite delivery. Kept me informed in each step of ETA. Came 2guy with open truck. Unexpected rain came and protected my furniture with tarp. Satisfied with service they provided.

Appreciate the delivery. The delivery was late by a few hours, NOT his fault at all. The only recommendation I would give, in addition, is to ensure there is some type of protection under the fabric of the couch when it’s laid down in the bed of the truck. He was very kind and professional

These gentlemen did an amazing job. They kept in touch with me about the delivery details, and they kept to their timeline. Jacob and Ancil were professional and I will request their assistance in the future. I have also told of my experience with Lugg on our Next Door community website. Thank you!

Rytonio & David were friendly and moved the items into our home very carefully and quickly! They were right on time per our delivery and we genuinely appreciated their work!

They were extremely professional and careful with my furniture piece! And timeliness was perfect. The delivery service was right on schedule as promised.

We were very impressed with how quick the delivery took place after using the app. Excellent service and great people to deal with!

They did a great job! Secured my delivery well for transport and came prepared with furniture dolly, moving blankets etc. They were courteous and quick.

I use Lugg for my clients whenever needed. (I'm a Professional Organizer, helping clients declutter their homes, offices, storage units; help clients pack/move/unpack.) So Lugg has come in super handy!! I just learned about them about a month ago. They've been in business 3 yrs. Soooo smart to start a company for on demand, small, local moves! Gives people a way to make quick cash same day with tips. Gives customers a way to get things they shopped for but can haul in their car. Gives my clients a way to de-clutter their space by selling or donating their large items! Tip! Donate furniture and building supplies (bricks, tile, ladders, tools, carpet, rugs, whatever) to the local Habitat for Humanity donation center! Lugg will drive it there!

Friendly, professional and on time. Good communication with me on day of pickup and delivery. Left my house ready to get back to work. A 10 out of 10.

Adrian an Ancil were awesome! I received a text that allowed me to track their progress on my delivery. I also received a text communication from them that allowed me to send them a picture of the receipt that was needed for the pickup. The console I ordered was carefully wrapped and protected for the trip from the store to my house and it was received undamaged. They quickly got my furniture piece, unloaded, unwrapped and placed in the right spot. This was my first time using Lugg and I would definitely use them again! Thank you Adrian and Ancil for a job well-done!

They did an excellent job with my delivery and they took extra care to ensure my item didn't get damaged.

Thanks guys you was amazing with pickup and delivery service today it was fast and on time, I appreciate all the notifications messages during the process, I highly recommend.

These gentlemen were wonderful. They kept me update to date and went the extra mile to make sure my round table fit into the van for a successful delivery. They were courteous and friendly. Based on my experience with Leonard and Darrell I will most definitely be using Lugg again and will happily refer to family and friends.