5-star customer reviews

Brian and Chandler were great! I would never have been able to move my Craigslist purchase on my own. I signed up for Lugg and in just 2 hours had these 2 nice, curteous gentlemen delivering my love Seat into my second floor apartment. I couldn’t be more pleased with them and this service.

Christian and Marco were amazing movers! I loved working with them and would absolutely recommend them to anyone! Thank you for your hard work, efficiency, kindness, patience and care.

they were professional, efficient, and incredibly careful with my belongings. The team arrived on time, worked quickly yet meticulously, and handled everything with care. They made what could have been a stressful move feel seamless and easy. Plus, they were super friendly and communicative throughout the entire process. I highly recommend them to anyone looking for reliable movers

Adolfo and Cesar were outstanding movers. They were careful, efficient, speedy, hardworking and friendly.

Artem & Kyron were absolutely fantastic. What could have been an incredibly stressful day turned into a much smoother experience thanks to their professionalism and care. They handled all my belongings with attention and efficiency, making what was already a difficult situation for me far less stressful. Their positive attitudes and hard work were exactly what I needed during this transition. I would highly recommend their services to anyone looking for reliable, thoughtful movers who go above and beyond.

Sadiki and Carlos were absolute pros! 🚛🔥 They handled my move with efficiency, skill, and a great attitude from start to finish. Everything was packed and transported with care, and they went above and beyond to make sure everything was placed exactly where I needed it. Super friendly, expert movers, and incredibly professional. If you need a stress-free, smooth moving experience, these are the guys to call! Highly recommend—5 stars all the way! 🌟🌟🌟🌟🌟

Alfonso and Gilberto were fast and friendly movers. I appreciated their expertise in moving and loading things into storage securely and efficiently.

Recently moved into our new home & fridge goes out completely. Found a great fridge on Craigslist, got it home & realized there was no chance of getting it off the truck. Baffled and beyond frustrated started searching for an on call someone to help. Cane across four different businesses/apps (one I had used before) but none were working right or had etas of next day. Our truck was rented by the hour. Tried Lugg And literally in maybe five minutes had Jacob and Justin en route. Dispatch reached out, kept me up to date of etas and there was AB actual person on the other end of the texts. I'm grateful. Sincerely grateful for the team we worked with tonight. Getting our fridge inside the house may have not been the most complex service, but it saved my night literally saved it. Jacob & Justin were friendly, strong, professional, and easy to work with. Thank you!!!! We will absolutely support you guys and spread the word :)

Oscar & Jorge went above and beyond in every aspect. They were prompt, professional, and incredibly efficient. Not only did they handle all my items with the utmost care, but they also took the time to ensure everything was placed exactly where I wanted it. I couldn't be happier with their service and would highly recommend them to anyone in need of movers!

LUGG movers always show up within the hour I choose for them to come, usually at the beginning, and always ready to do the task. They are efficient and careful workers

Young, courteous, strong and careful movers! Thank you!

Movers were nice, communicative and very efficient!

Oscar and Lance were the best movers during my first experience with Lugg! They exceeded expectations and made the moving process easy and a positive experience for us. Not only were they super efficient but they were friendly and very careful with all items. I appreciate the amount of care they put into our move. Thank you for all your help!

I am very impressed with Lugg overall! Great app, super fast and efficient, immediate customer service and friendly, professional movers. Thank you!

Lugg was a great solution for me with a property closing date that was up in the air. The flexibility allowed me to reschedule and delay the movers arrival without penalty. They showed up on time, we're professional, and did a great job.

Juan was excellent! He made the entire process seamless and easy and didn’t even need my help and was also prepared with all the tools necessary to execute the move. I highly recommend one if you want one of the best Lugg movers there is.

Used this app twice now. All 4 movers I've had were absolutely fantastic! Such a great app. So glad I found it.

Josue and Jonathan were great movers. They worked quickly and had a good attitude. Would definitely recommend them again. Thanks

Very nice movers . Made the move easy for me. I would hire again for their help. Totally worth it! Thanks guys you were great!

Louie and Mark went above and beyond to deliver an incredibly heavy dining table purchased from Craigslist up to our mountain home far outside of the city limits. I’d highly recommend them for jobs large and small!

Amazing movers!! They did such an amazing and quick job with the pick up and moved it into my apartment. Needed to maneuver through the door but they did it with such efficiency

They went ABOVE and BEYOND to deliver our chairs!!! So so kind and friendly! Would highly recommend them! Best movers ever!!!

Professional, efficient, and a total breath of fresh air Antrone and Askari exceeded every expectation. They arrived on time, handled my belongings with care, and made the whole moving process feel effortless. Their professionalism and attention to detail really set them apart—and let’s be real, that’s not something you find every day. I genuinely appreciated how smoothly everything went. If you’re looking for movers who actually care about doing a great job, these are your guys.

Jumping in to do the work of a box truck in an XL, I appreciate the care that they took with my items. Hard to recommend the app due to app issues. Very much recommend the movers and would hire again if I didn’t have to use the app.

I wish I had known ahead of time that they could only make one trip. I wish I had the option of a bigger truck and more movers. I wish Lugg provided better estimates of time based on amount of stuff. Not sure what the time estimate is of a two-bedroom apartment, but my two bedroom apartment without appliances took all day, and the movers arrived after the arrival window.

Both movers were incredibly professional and efficient. Very friendly and got the job done with ease.

Marco & Juan were amazing movers I would highly recommend. They were friendly, fast, efficient and made everything super easy. Plan on using them again in the future!!

Frank and Adonis made my first Lugg experience a great and memorable one! They arrived earlier than scheduled and patiently waited for me to arrive to help navigate the designated Craigslist location and confusing apartment complex community. Both were very personable and friendly, and so helpful throughout the entire process. Will definitely continue using Lugg and recommend to all my friends!

Super nice guys who worked quickly. My Craigslist seller was happy with the pick up and I was very pleased w the delivery!

I love Lugg! Gabriel and Jefferson were communicative, and made sure I was happy with the placement of my new-to-me sofa that I ordered through Craigslist. Thanks guys!

William and Keoni were a great team! Super friendly, expert movers - took great care of my items. And they were fast!! I highly recommend these two.

The guy who brought the delivery was great. However lug was abysmal and I’ll never use your service again. I had two logs scheduled. Both were to arrive at the destination between one and 2 PM I didn’t hear a word on either until after 1 PM when I was both were finishing other deliveries but would be to their destination by 2 PM. I’ve learned that that’s cold for we don’t have anyone to send but we’re still working on finding someone. Meanwhile I had to change the pick up address of one. I clicked edit. Added the new address. Chose the address from the field you generated. Clicked update. It said it had successfully updated, then immediately reverted back to the wrong address I repeated this no less than 15 times. Somethings messed up with your program. So I emailed several times trying to get someone that I could alert to the fact that you were going to send the truck to the wrong place. I heard nothing from anyone with Lugg until I got a phone call from the loggers saying they had arrived at the location. Of course it was the wrong location. I told them about the disaster that is your app, verbally gave them the correct address and texted it to them as well. They said they were going to call log and head that way. The next thing I knew you lug had canceled that pick up. And locked me out of being able to do anything about it. I lost out on two antique dressers I really needed from craigslist because your system is so fucked up, and you give me no option to talk to anyone. I sent emails over five hours ago. I still have yet to hear one thing back from log. If you try to charge me for that delivery I’ll take your ass to court. You used to be pro. Now you just blow. 

Lugg sent movers to a store in Pennsylvania where they collected my purchases and drove them to a nursing home in Delaware. ALL IN ONE DAY! Actually - within 3 hours of my request. Amazing service. Reliable and professional and SPEEDY!!!! A+!