5-star customer reviews

Best customer service ever. they were both professional, patient, and solved problems on the fly. The oversized couch needed to be dropped off on the 3rd floor, and the elevator did not work. Without question, they got to work and managed to figure out a way to fit the couch there a small staircase and carried it all the up to my place one step at a time. I cannot express how grateful they made it happen. It was a difficult challenge and they exceeded beyond my expectation. I strongly recommend them for your next move. Thank you!

Quickly and efficient! Also very careful about doorways and walls, and considerate about where we wanted the furniture placed and oriented. Thank you!

These guys were prompt, professional and worked quickly. We will be using them in the future for our other delivery needs. Highly suggest using them.

Convenience is the name of the game. Use the app to schedule pick up and delivery of large items.

Both men were very kind respectful careful and efficient. Arrived early placed all pieces where I wanted them removed plastic covers from the cushions. No damage to either my home or the furniture delivered. I am so glad Home Goods recommended Lugg I will certainly call again if I’m in need of help. Thank you!!!

Wow, I’m so happy I found this service! I was able to get my sofa delivered in just a few hours. The delivery guys were super friendly and efficient. I 10/10 recommend!

Overall a great experience. Professional, friendly and patient with the placement of the items at the destination.

They were very prompt and my couch was moved safely without any damage to my place. Highly recommended😊

They excelled on promptness, professionalism, and on collaboration. Christian offered suggestions to make better use of the space and the supply needed to best move the office furniture. They were swift and completed the move faster than I expected. Both were also flexible with my requests as I had to changes from my original plan.

These guys did an amazing job. Were able to pack everything I needed and safely transport it to the new house. Were very kind to place all of the furniture I needed in its correct spot, including bringing things up a narrow staircase. Truly 10/10 job

Edgar and Lance did a great job moving my new sofas into my place and moving my old sofas to the garage. They were efficient, friendly, and professional. Everything went smoothly.

They made sure that the items were carefully handled as well as making sure to place the delivery in the areas that we specified. Truly a dynamic duo. Would love to know they had our next purchase and delivery covered!

Saasaan was EXCELLENT! He came extremely prepared with covers, plastic wrapping, dollys, security straps and more. My sofa is white and I was extremely worried it would get dirty via transport but seeing Saasaan wrap everything to ensure it was delivered in perfect condition gave me such peace of mind! He was also willing to help carry it to my door. I didn’t once ask him for any help, he immediately took initiative to ensure it got delivered into my unit. He was also extremely nice and patient. Thank you so much Saasaan for our first amazing experience with Lugg. We will be using you again!

Once again, Lugg came through for me. Fast pickup and delivery with no damage or hassle. Reasonable price. Would definitely use again.

We had some very heavy items to be taken downstairs to our studio. They were so quick and placed everything so nicely for us.

10/10 service, we were worried that our furniture was too big and wouldent fit into our space, but they made it work:)

Ray and Romy were awesome! They helped us haul a bunch of our things to our new place. This includes bring our sofa up to our third floor apartment via stairs. Well equipped, fast, friendly, and helpful!

Outstanding! Beyond impressed with their skills. They can move anything. We have an extremely large, heavy cabinet that needed to be moved from one very tight space all the way downstairs. Made it look easy.

This my third time using LUGG and each time has been a great experience. This last pick up and delivery made by Edgar and Xavier went smoothly. They were friendly, careful, on time and professional.

I have a very small place. It was a tight squeeze. They took apart my old futon and put it outside so that we can get my new sofa inside. And we really had to squeeze it threw a lot of stuff to get where it needed to be. They gave me the time to clean up under where the old futon had been and they were very nice and helpful.

Christian and CJ did an excellent job. I had a very heavy and bulky buffet table and I have a lot of stairs in my home. They were efficient and took their time to make sure the table made it to its place safely. Thank you guys:) 🙏

The gentleman that delivered this huge oversized baroque mirror were both definitely very careful with handling it and moved it into my desired space.

He waited longer as the place he was picking up the washer and dryer from was closed for lunch. Very friendly and communicative!

Very friendly, competent and good at figuring out how to get large furniture into tight spaces. I highly recommend them!

Mark & Keith were great. They moved a large sofa down a narrow hallway, down a set of stairs at my condo and into the garage. It was a tight space, but they did a great job. They also moved a couple of pieces of furniture out of the way and then put them back in place.

David and Lucas were awesome! They went above and beyond to help us unload the Uhaul and rearrange our heavy furniture within our place. Thanks guys!

I had been looking online to purchase Another Couch for my place. I own a car, so its been difficult finding one that would deliver. Came across the perfect Loveseat WITH DELIVERY!! Art & Peter saved the day, AND with a great price within my budget. Very professional and quick! Carried it upstairs like Hercules! Definitely recommend!! ⭐⭐⭐⭐⭐

Marco and Luis were absolutely wonderful to work with. They were so easy to reach on the phone and on text. They were kind and prompt and very professional. They made the entire moving experience so simple. My new furniture arrived in perfect condition and they were an A ++ delivery team. Highly recommend.

William and Abimbola were very professional. I especially appreciated all the communication before and during the delivery and they assembled the sectional and were able to remove some pieces as well. I’d had a poor experience the day before with other Luggers, but William and Abimola made up for it. Would Recommend for furniture delivery, hauling, And taking stuff to donations.

Fast delivery and moving of boxes exactly to the place I needed them. Really appreciated their efficiency and respect. Highly recommend!

Anthony and David went above and beyond to help me move a treadmill I had bought from marketplace. They even disassembled it to get it through a tight door and put everything back together again. Would recommend them 100%!

Both David and Lucas were superb and place the carpet exactly where we wanted. Also helped move some furniture. Excellent work! But your website is not user friendly when booking. After entering card info and selecting time, it comes back and asks us to enter ALL the information again if that time a lot is not available. Also it rejected 3 of my cards, even though they are in good standing.