5-star customer reviews

They were very efficient, brought my couch up stairs with ease, and even made sure to take the wrapping that my couch was in, which was very helpful being that I don’t have a dumpster in my community. The couch came in perfect condition. They were very communicative, and all around wonderful to work with!

So kind and helpful, truly the best experience! Even brought my sofa up to my floor, on the 13th floor. Would highly recommend!!

Incredible movers! Above and beyond and so kind and willing to get creative. Can’t recommend them enough

These guys were great. I recently had a hip surgery so can’t move anything. They did a pick up and drop off to me of a mattress and did some light assembly. Super decent people! Grateful for Lugg.com and these movers!

Very professional, friendly and hardworking movers — I lucked out! Great team.

Yadier & Michael were fast and efficient! They delivered and assembled my large, heavy couch within an hour of me ordering the service! First time using Lugg & can’t recommend it enough.

Lugg movers were extremely fast and kept in constant contact with me! They let us know about a mark that was on purchase that was being delivered! They are very kind! Would highly recommend and definitely will use them again in the future!

Always reliable, kind and efficient service with Lugg Movers — thank you for saving my back!!

Yadier and Michael were expert movers today. They were efficient, helpful, and ensured my move went as smooth as possible. I’m so happy I chose Lugg for moving, and especially that Yadier and Michael were able to help make it easy.

10/10 experience! They were on time, friendly, and laid down pads so the sofa didn’t scratch the floor.

So happy I was able to find these movers they were great for moving small items things I couldn’t move myself. Found out about them from my local apartment

Outstanding Service from Michael and Yadier! Michael and Yadier were exceptional. They arrived on time, took extra care to shrink-wrap my white sectional couch, and efficiently navigated my large sectional through narrow doorways. Despite the intense heat, they worked swiftly and thoughtfully. Their professionalism and attention to detail were impressive. Highly, highly recommend Lugg and specifically these two movers!

Profesional, pleasant, fast. Amazing movers!!

They took extra steps to ensure sure my couch was not damaged during moving by wrapping the corners and edges.

Good service! We asked Jon and Jeremy to adjust the locations of our sofas and the rugs, they did it quickly with no question asked. They took very step to ensure the save delivery of the sofa. Thank you Jon and Jeremy!

This was our second time being assisted by Michael and both times he has been great! So courteous and efficient, will definitely use lug again in the future especially if Michael is our lugger! Carlos was also great too!

Friendly and moved things quickly. Had some bulky items like a couch I had to move upstairs in a narrow staircase and they did great.

We hired two separate sets of Lugg movers on the same day: One to remove a bulky, heavy, no-longer-working fridge from our upstairs apartment, and the other to pick up and deliver its replacement. Both jobs were challenging: The workers had to maneuver the appliances along narrow hallways and down / up a long, narrow internal stairway. They needed to remove the doors from both refrigerators to make them fit. Both teams carried out these challenges with patiences, persistence and professionalism! They went far beyond the call of duty and were cheerful and helpful the entire time. We were very grateful and would definitely use this service again.

Alisher and Carlos apparently had just run out of plastic wrap on their previous Lugg, so I just recommend to be over prepared in future. They did offer to pick more up on the way to delivery location to wrap in order to leave in my place, which is undergoing some dusty renovation work. I appreciated that but was worried I might be charged. They were friendly, efficient and took care with my sofa. Arrived in the estimated window and delivery went smoothly.

They kept me updated on where they were and when to expect them. They also let me change my mind on where I wanted the sectional. It also wasn’t lost on me that it is a holiday. Thank you so much!!!

Two expert movers, very efficient, friendly, and easy to work with. I'll ask for them again when I next use Lugg. Very fair price for moving boxes that would have taken me at least 5-6 round trips. They did rhe job in an hour.

Lugg sent movers to a store in Pennsylvania where they collected my purchases and drove them to a nursing home in Delaware. ALL IN ONE DAY! Actually - within 3 hours of my request. Amazing service. Reliable and professional and SPEEDY!!!! A+!

Carlos and John were very friendly in my Lugg experience (first time user). They took care of my sleeper sofa with care and were great in taking the legs off to get it into the doorway.

These fellas were awesome! They kept in contact and were right on time. Our sofa came as promised, clean and with no damage. These guys were so polite and friendly. I would definitely have them move any furniture of mine!

A few technical hiccups but once those were resolved the service was perfect. Movers were great and friendly. Alex at home office even called to check in about my experience and explain the issues. Very affordable for just moving a few things. Highly recommend.

The movers arrived on time and finished the job quickly and efficiently and with a big smile

Amazing experience! The movers were so helpful, and made a stressful move worry free.

I am so happy to know about this service. The process was as simple as ordering an uber. The movers were great and very friendly!

We've used you a few times now and EVERY SINGLE TIME, the guys that show up have been courteous, professional, and have busted hump. Feel very confident in using Lugg On-Demand Movers.

These guys were definitely pros! They knew exactly what to do and picked up my furniture from Home Goods for me. I really didn’t even need to be there for them to pick up my items. They worked well together and got the items in my home carefully and professionally. They even taught me how to move them in the future if I need to. Very friendly gentleman! Highly recommend!

Gently carried sofa through the obstacle course of our sales floor. (Note, I already included instructions for a tip via email as the app prompted me to do. So have to select zero here.)

Rafael and Jose were awesome! They got to my pickup spot incredibly quickly and somehow made all that heavy lifting look easy. I knew my new sofa was in good hands! They were also super polite and easy to deal with.

Very quick and efficient! I was shocked at the price for delivery. I got my couch delivered the same day, within 2 hours after purchasing. Heck to the yeah. 👏🏻 👏🏻👏🏻 I’ll definitely use this service again. Thank you!!