5-star customer reviews

This all just went totally seamless! Great movers and everything on the app is just arranged super well with quick answers through questions in the chat. Thanks guys!

5 Stars – Excellent Service from Yonattan and Vincent! Yonattan and Vincent did an outstanding job delivering my new dining set from the store to my apartment. They were punctual, friendly, and incredibly efficient, handling everything with care and professionalism. The entire process was smooth and stress-free. I highly recommend them for anyone in need of reliable movers!

We hired two separate sets of Lugg movers on the same day: One to remove a bulky, heavy, no-longer-working fridge from our upstairs apartment, and the other to pick up and deliver its replacement. Both jobs were challenging: The workers had to maneuver the appliances along narrow hallways and down / up a long, narrow internal stairway. They needed to remove the doors from both refrigerators to make them fit. Both teams carried out these challenges with patiences, persistence and professionalism! They went far beyond the call of duty and were cheerful and helpful the entire time. We were very grateful and would definitely use this service again.

this was my first time hiring movers and Brett and Bruno did an amazing job. they're super professional, wrapped up and protected my furniture and worked really efficiently. thanks guys!

Marco & Juan were amazing movers I would highly recommend. They were friendly, fast, efficient and made everything super easy. Plan on using them again in the future!!

Friendly guys were super efficient moving a heavy dresser. I booked same day and it could not have been easier. Will definitely consider using Lugg again when needed. Thank you!!

Used this app twice now. All 4 movers I've had were absolutely fantastic! Such a great app. So glad I found it.

Sadiki and Carlos were absolute pros! 🚛🔥 They handled my move with efficiency, skill, and a great attitude from start to finish. Everything was packed and transported with care, and they went above and beyond to make sure everything was placed exactly where I needed it. Super friendly, expert movers, and incredibly professional. If you need a stress-free, smooth moving experience, these are the guys to call! Highly recommend—5 stars all the way! 🌟🌟🌟🌟🌟

John and Neal were so quick and communicative! I had a heavy box to lift and they were able to solve my problem the same day. Thank you for your help and excellent service!

Professional, efficient, and a total breath of fresh air Antrone and Askari exceeded every expectation. They arrived on time, handled my belongings with care, and made the whole moving process feel effortless. Their professionalism and attention to detail really set them apart—and let’s be real, that’s not something you find every day. I genuinely appreciated how smoothly everything went. If you’re looking for movers who actually care about doing a great job, these are your guys.

1) Constant communication 2) When they accidentally delivered the wrong item, they very kindly HELPED me deal with the IKEA representative on the phone to report the issue and, 3) they found my correct item and delivered it to me SAME DAY, within 2 or three hours! Wow! I was blown away ! Very nice gentlemen, both of them!

Lovanny and Richard were great movers! They were super communicative, punctual and professional. Very helpful and friendly, 10/10 experience would recommend.

Young, courteous, strong and careful movers! Thank you!

Amazing work! Being able to schedule same day was a dream and Joshua and Devon were both very sweet and efficient. Thank you so much!

Wonderful team! Such helpful and efficient and kind movers! They went above and beyond, I am so impressed!

Although IKEA straight sent me somebody else’s delivery items - I ordered a narrow cabinet and these guys were about to pull a whole boxed mattress into my home - it wasn’t their fault - the were courteous, communicative, prompt, helpful in correcting the issue and handled themselves very professionally. They were great! They helped me to get my delivery still on the same day and brought it to me.

LUGG movers always show up within the hour I choose for them to come, usually at the beginning, and always ready to do the task. They are efficient and careful workers

movers were amazing, the service/operation team was not. support team was constantly sending my messages to somewhere and the moving itself got even more stressful than I wished.

Lugg was a great solution for me with a property closing date that was up in the air. The flexibility allowed me to reschedule and delay the movers arrival without penalty. They showed up on time, we're professional, and did a great job.

The best movers! So quick, efficient, nice and amazing! I will definitely recommend Lugg for moving! Truly the best experience!!!!

Ashton and Edward were efficient movers. They were also courteous, flexible, and really good at what they did.

Absolutely smooth sailing. Walked into the store not knowing we would be leaving with a couch and the lugg movers came so fast and we're so quick to deliver our new couch. Highly recommend :)

Malcom and Alonso were amazing movers! They communicated everything in time and were very attentive to me in terms of what I needed and wanted from them. Thank you so much for your kindness and diligence at work.

Have never had better movers. They were so punctual, kind, professional and efficient. Would book them again in a heart beat. Could not have asked for a better experience!

Carlos and Vincent were amazing! They are the best movers I’ve had. Polite and professional. And Fast!

Both movers were very friendly and took extra care in making sure my items were delivered with no issues. I’m very happy with the service I received.

Absolutely fantastic experience using Lugg for the first time. My movers were very personable, creative with making things fit, and patient and kind. I’d love for all my future Lugg moves to be exactly like this!

William and Tauren were the absolute best movers—they were so professional, friendly, and efficient. They went above and beyond with their service, and the move went without a hitch. They even helped me get rid of my current couch/put it on the curb. And we had such great conversations in the short time they were here! I would 1000% hire them to move again!

Fantastic experience. I got same day delivery and Joshua and Gregory got it done. Communicative and quick service.

Lugg sent movers to a store in Pennsylvania where they collected my purchases and drove them to a nursing home in Delaware. ALL IN ONE DAY! Actually - within 3 hours of my request. Amazing service. Reliable and professional and SPEEDY!!!! A+!

Ricky and Xavier were prompt, professional, and friendly. Updates were timely and same day pick up and same day delivery was as scheduled. No more 6 hour window where I twiddle my thumbs and wait.. Care was given with items and boxes were placed neatly against wall in room where desired. First timer using Lugg and super impressed with service. THANK YOU Ricky and Xavier for making this delivery super easy

World class movers and delivered my couch up two flights of stairs with no issues. Wagner and Bernard were awesome!

Amazing customer service. Ikea messed up our order & instead of leaving the wrong boxes here they waiting until we got in touch with ikea - drove back to nj to pickup and redeliver same day. Would highly recommend !