5-star customer reviews

Communication as to pickup and arrival. They brought the couch in the house and put the cushions on it and were out the door in less than 10 minutes. Very professional.

this team is timely, communicative, and totally pro. got my couch up to a third floor apartment gracefully and quickly. so grateful to have had their help. thank you!

My couch came on the same day I went to the store. They were so convenient and fast. They even bring the whole thing inside my place. Such a hard work! So glad my couch came faster than I thought.

These guys are the experts! Amazing job, very fast, friendly, and efficient. Went above and beyond to make the couch move a success!

Prompt, courteous, and very respectful of the surroundings when moving in the couch. Excellent workers and professional. Would use them again.

Very kind, quick and professional movers! They delivered a couch to my home and even helped move out the old couch—removing the legs for me to fit out the door. This was my first time using the app and I will definitely use again.

John and Caleb are amazing!!! Rockstars and went out of their way to help move our couch that almost didn’t fit in our home. Would highly recommend!

Used this app twice now. All 4 movers I've had were absolutely fantastic! Such a great app. So glad I found it.

Accommodating and professional service. They arrived on time and were very efficient and careful with handling the couch, which I appreciated. I estimated I would be able to get the furniture up the stairs with only one other person and how wrong I was. Fortunately they were there to help with the heavy lifting, as this job was way beyond what me and another friend would have been handle on our own. Thank you so much again!

Pedro and James were amazing. They did such a great job moving the couch down the stairs. No issues at all with bumps or scratches. The made everything fit too! I didn’t think it could be done!

These guys rule! They were all the boxes. Simple and direct w questions/ quick and efficient reaction to guidance. My couch was a bit complex- vintage, heavy and fold up so it moved a lot during the process- but these guys kept cool and gentle with the piece! Moving it all the way to where I needed.

Lugg was a great solution for me with a property closing date that was up in the air. The flexibility allowed me to reschedule and delay the movers arrival without penalty. They showed up on time, we're professional, and did a great job.

This was my first time using Lugg, and I was very please with the entire process. Ramon and Jose were excellent from the first notification, to pickup, and the delivery point. They were very efficient, communicative, and friendly when they arrived. They put my couch exactly where I needed to be, and were extremely professional. Much appreciated!

They wrestled a BIG 2-piece couch up the twisty staircase to my top floor apartment, and then strategically maneuvered it through the door. Very impressive. :)

Davari and Sean moved a couch for me and placed it in my basement. So helpful and wonderful to work with. Couldn't have asked for more. Strongly recommend!

James and Robert did a great job moving my couch! They were very communicative, respectful, careful and efficient from pickup to drop-off.

Movers were nice, communicative and very efficient!

Young, courteous, strong and careful movers! Thank you!

Very good work. 10 out of 10 for professional communication and labor. Moved a large couch into my apartment quickly.

Both men went way above what was asked of them as couch did not quite fit in the elevator and we had to pivot and they carried it up three stories of to the third floor and they worked greatly as a team to get it to my destination. They were amazing!

Went above and beyond during delivery. I really appreciate their technique and teamwork getting my awkward couch up three flights of stairs! I would recommend both, Fredy and Brandon, to anyone needing a delivery!

Service, effort, professionalism. Was a hard job but they got my couch up a narrow flight of stairs. Excellent job!

Fast, respectful, and strong! Carefully brought my couch pieces into my apartment without dinging any walls. Called me when they were uncertain that Ikea had given me all of my order and we got things straightened out!

Sadiki and Carlos were absolute pros! 🚛🔥 They handled my move with efficiency, skill, and a great attitude from start to finish. Everything was packed and transported with care, and they went above and beyond to make sure everything was placed exactly where I needed it. Super friendly, expert movers, and incredibly professional. If you need a stress-free, smooth moving experience, these are the guys to call! Highly recommend—5 stars all the way! 🌟🌟🌟🌟🌟

Very professional and friendly service. Got our couch in to the apartment safely and without damage. 10 out of 10 would recommend

They were very efficient, friendly and my couch arrived in great shape. I’d definitely use this service again. Plus- making the reservation online was amazingly easy.

Professional, efficient, and a total breath of fresh air Antrone and Askari exceeded every expectation. They arrived on time, handled my belongings with care, and made the whole moving process feel effortless. Their professionalism and attention to detail really set them apart—and let’s be real, that’s not something you find every day. I genuinely appreciated how smoothly everything went. If you’re looking for movers who actually care about doing a great job, these are your guys.

Marco & Juan were amazing movers I would highly recommend. They were friendly, fast, efficient and made everything super easy. Plan on using them again in the future!!

Master tetris movers. Moved a huge couch into a small space with not a single ding to a wall or door frame. Kind and patient too.

LUGG movers always show up within the hour I choose for them to come, usually at the beginning, and always ready to do the task. They are efficient and careful workers

Took great care of our couch and bringing it into our home. The couch went straight upstairs to a bedroom, the space is narrow and they did not scratch up the walls. Great jobs guys! Thanks again.

These two were the BEST team that my partner and I could have asked for. They went above and beyond to help us move. Not only did they problem solve like WIZARDS, they were incredibly friendly and made sure that our items were moved safely. Which doesn't even really cover how difficult our job was. We had an incredibly difficult and HEAVY couch to move ( that I think many may have given up on), but they took the time to expertly move it with kindness and grace. I wish I could emphasize even more that they are both such a dream to work with. Truly so grateful for them!