5-star customer reviews

Absolutely smooth sailing. Walked into the store not knowing we would be leaving with a couch and the lugg movers came so fast and we're so quick to deliver our new couch. Highly recommend :)

Nicest most helpful movers. Very professional, above and beyond considerate, exceptional care for items, great communication, and super efficient. So appreciative of Michael and Gabriel - thank you both!

John and Neal were so quick and communicative! I had a heavy box to lift and they were able to solve my problem the same day. Thank you for your help and excellent service!

Carlos and Vincent were amazing! They are the best movers I’ve had. Polite and professional. And Fast!

Wonderful team! Such helpful and efficient and kind movers! They went above and beyond, I am so impressed!

The best movers! So quick, efficient, nice and amazing! I will definitely recommend Lugg for moving! Truly the best experience!!!!

Ashton and Edward were efficient movers. They were also courteous, flexible, and really good at what they did.

1) Constant communication 2) When they accidentally delivered the wrong item, they very kindly HELPED me deal with the IKEA representative on the phone to report the issue and, 3) they found my correct item and delivered it to me SAME DAY, within 2 or three hours! Wow! I was blown away ! Very nice gentlemen, both of them!

Always reliable, kind and efficient service with Lugg Movers — thank you for saving my back!!

Amazing customer service. Ikea messed up our order & instead of leaving the wrong boxes here they waiting until we got in touch with ikea - drove back to nj to pickup and redeliver same day. Would highly recommend !

Friendly guys were super efficient moving a heavy dresser. I booked same day and it could not have been easier. Will definitely consider using Lugg again when needed. Thank you!!

Fantastic experience. I got same day delivery and Joshua and Gregory got it done. Communicative and quick service.

We've used you a few times now and EVERY SINGLE TIME, the guys that show up have been courteous, professional, and have busted hump. Feel very confident in using Lugg On-Demand Movers.

Absolutely fantastic experience using Lugg for the first time. My movers were very personable, creative with making things fit, and patient and kind. I’d love for all my future Lugg moves to be exactly like this!

We hired two separate sets of Lugg movers on the same day: One to remove a bulky, heavy, no-longer-working fridge from our upstairs apartment, and the other to pick up and deliver its replacement. Both jobs were challenging: The workers had to maneuver the appliances along narrow hallways and down / up a long, narrow internal stairway. They needed to remove the doors from both refrigerators to make them fit. Both teams carried out these challenges with patiences, persistence and professionalism! They went far beyond the call of duty and were cheerful and helpful the entire time. We were very grateful and would definitely use this service again.

Lugg sent movers to a store in Pennsylvania where they collected my purchases and drove them to a nursing home in Delaware. ALL IN ONE DAY! Actually - within 3 hours of my request. Amazing service. Reliable and professional and SPEEDY!!!! A+!

The movers arrived on time and finished the job quickly and efficiently and with a big smile

Ricky and Xavier were prompt, professional, and friendly. Updates were timely and same day pick up and same day delivery was as scheduled. No more 6 hour window where I twiddle my thumbs and wait.. Care was given with items and boxes were placed neatly against wall in room where desired. First timer using Lugg and super impressed with service. THANK YOU Ricky and Xavier for making this delivery super easy

Very professional, friendly and hardworking movers — I lucked out! Great team.

William and Tauren were the absolute best movers—they were so professional, friendly, and efficient. They went above and beyond with their service, and the move went without a hitch. They even helped me get rid of my current couch/put it on the curb. And we had such great conversations in the short time they were here! I would 1000% hire them to move again!

Amazing work! Being able to schedule same day was a dream and Joshua and Devon were both very sweet and efficient. Thank you so much!

Both movers were very friendly and took extra care in making sure my items were delivered with no issues. I’m very happy with the service I received.

Malcom and Alonso were amazing movers! They communicated everything in time and were very attentive to me in terms of what I needed and wanted from them. Thank you so much for your kindness and diligence at work.

Profesional, pleasant, fast. Amazing movers!!

Two expert movers, very efficient, friendly, and easy to work with. I'll ask for them again when I next use Lugg. Very fair price for moving boxes that would have taken me at least 5-6 round trips. They did rhe job in an hour.

Lovanny and Richard were great movers! They were super communicative, punctual and professional. Very helpful and friendly, 10/10 experience would recommend.

Amazing experience! The movers were so helpful, and made a stressful move worry free.

This all just went totally seamless! Great movers and everything on the app is just arranged super well with quick answers through questions in the chat. Thanks guys!

The nicest movers I’ve ever worked with! My item was heavy and in a walk-up. They were fast, efficient, and smiling the entire time. I’d give these guys 1000 stars if I could. ✨ thanks for making it easy for me!

movers were amazing, the service/operation team was not. support team was constantly sending my messages to somewhere and the moving itself got even more stressful than I wished.

Have never had better movers. They were so punctual, kind, professional and efficient. Would book them again in a heart beat. Could not have asked for a better experience!

World class movers and delivered my couch up two flights of stairs with no issues. Wagner and Bernard were awesome!

Although IKEA straight sent me somebody else’s delivery items - I ordered a narrow cabinet and these guys were about to pull a whole boxed mattress into my home - it wasn’t their fault - the were courteous, communicative, prompt, helpful in correcting the issue and handled themselves very professionally. They were great! They helped me to get my delivery still on the same day and brought it to me.