5-star customer reviews

I appreciated how quickly they picked up and delivered our new couch. They both were very pleasant and it was also nice to be able to track where they were on the route. I recommend!

Very professional, friendly and hardworking movers — I lucked out! Great team.

Always reliable, kind and efficient service with Lugg Movers — thank you for saving my back!!

We hired two separate sets of Lugg movers on the same day: One to remove a bulky, heavy, no-longer-working fridge from our upstairs apartment, and the other to pick up and deliver its replacement. Both jobs were challenging: The workers had to maneuver the appliances along narrow hallways and down / up a long, narrow internal stairway. They needed to remove the doors from both refrigerators to make them fit. Both teams carried out these challenges with patiences, persistence and professionalism! They went far beyond the call of duty and were cheerful and helpful the entire time. We were very grateful and would definitely use this service again.

On time, friendly and pleasant, were careful in moving sofa around a tight corner, came with clean moving pads. A great first time experience. Will definitely use your service again.

Fantastic guys, prompt and super careful with our leather sectional sofa. Thank you! First time using this service but I was super impressed with the communication and updates throughout the process. You can even track them once the item is picked up. We will definitely use this service again and recommend to others.

Awesome customer service! Paul was super friendly, helpful and great communication on getting my sofa to me. Would definitely recommend him!

On time, super friendly & helpful. Found solutions to tricky elevator & doorways with sofa! We got it in and they were careful and determined to find a way!!

They both were awesome! Really helped me out when they said goodwill wouldn’t take a couch with cat scratches. Thanks guys.

The driveway is covered with ice, and Lugg mover, Andres, carried my sofa without a misstep or a helper. I used the app to order a pickup truck with one mover, and it worked great. Lugg is similar to an Uber for Ikea furniture.

It was an 8 foot sleeper sofa that was SO heavy. They stayed in good spirits as they tried many different ways to get into the house. Thank you guys so much!

Sam was not only kind, but extremely helpful and strong enough to get all of my new sofa boxes in my apartment with me! Super personable guy, would recommend to a friend!

Phenomenal job! Took great care of all the furniture. Great communication. Moved everything efficiently. And even helped move another sofa through a window!

The movers arrived on time and finished the job quickly and efficiently and with a big smile

They were super careful about not scratching my walls and placing the sofa exactly where I wanted it.

Great tracking via cell texts re: pickup and delivery. Took care to help me move the lightweight sofa inside. Excellent service.

Came on time, hard workers, worked fast. Didn't hesitate to quickly take the door off the hinges and put it back on when it was necessary to fit the couch through the doorway. I am extremely satisfied with the work!

Two expert movers, very efficient, friendly, and easy to work with. I'll ask for them again when I next use Lugg. Very fair price for moving boxes that would have taken me at least 5-6 round trips. They did rhe job in an hour.

These guys picked our new sofa we purchased at Macy's and delivered it to our home. They worked so hard to get it through our front door but we only had a half inch clearance so it just wouldn't work. With much disappointment they had to leave it in our garage until we can find a way to replace our front door with a wider door or find a way to dissemble the sofa in order to move it to our living. These guys were awesome to work with us for so long. Very hard workers and we appreciate their effort. Thanks guys!

They were amazing and incredibly professional and problem solvers when we couldn’t fit our new sleeper sofa in the elevator. They carried it up 5 flights of stairs! Couldn’t thank them enough!

Amazing experience! The movers were so helpful, and made a stressful move worry free.

Profesional, pleasant, fast. Amazing movers!!

These guys were great & very careful with my sofa delivery. They had a lot of trouble getting the sofa through a very tight doorway and very extremely cautious and concerned about not damaging the sofa or the walls, which I appreciated. I am super appreciative of their willingness to continue trying after I urged them to give it another shot. The minor complaint I have is Samuel seemed quite annoyed by this delivery from the moment they were loading the sofa into the elevator which made this a bit uncomfortable for me. All in all I would definitely use them again.

Alex and Angelo were amazing in moving my giant couch. I cannot believe they were able to make it fit in the truck. They were so helpful and friendly.

Mario and Josie were great. I had a loveseat and couch with sofa bed that was picked up from one place and brought to mine. They did a great job figuring out how to actually move everything in with some narrow movements while still being safe with my walls and ceiling. They were fantastic!

Very professional, friendly, kind. They went above and beyond just delivery and put together my love seat/sofa bed. I am very grateful for their help and I highly recommend them!

Jose and Scott were amazing! On time, communicative, and SO helpful and friendly. They delivered our large couch up a few flights of stairs to our unit with impressive ease. The couch was delivered quickly, safely, and neatly and we are beyond thrilled. Would highly recommend these Luggers!

They were awesome, communicated really well with me and each other and got my couch exactly where i wanted it. They were incredibly helpful!

We've used you a few times now and EVERY SINGLE TIME, the guys that show up have been courteous, professional, and have busted hump. Feel very confident in using Lugg On-Demand Movers.

Lugg sent movers to a store in Pennsylvania where they collected my purchases and drove them to a nursing home in Delaware. ALL IN ONE DAY! Actually - within 3 hours of my request. Amazing service. Reliable and professional and SPEEDY!!!! A+!

Josue and Sami were professional and did a great job—they somehow managed to get a large couch up 5 flights of stairs, through tight corners, and into our condo! Would definitely use this service again.

They were so calm and patient!! I didn’t think they could get my sofa through the door, but they had plans and ideas and tools and they made it work!!!!

Thank you to Cesar and Jeff! They were professional, timely. When they arrived, my sofa looked very secured and covered, and they were very careful when bringing it into the house. Thank you!