5-star customer reviews

My luggers were amazing. They were polite, cheerful, and timely. They had to transport to really heavy cabinets, which they did with grace and good cheer. I’m grateful for their help.

Our moving experience with Jarom & Jackson was great! They were on time, moved our items with care to the locations we requested, and were upstanding guys; we’re very satisfied with their service!

Incredible guys! Hard working, willing to get the job done, and great work ethics. Would use them again and again.

The app works! The lugg-er that came out was very helpful. He was very careful with our appliances...making sure they didn't get dented or scratched in the loading, hauling and unloading at our new location. Thanks again!

William and Abimbola were very professional. I especially appreciated all the communication before and during the delivery and they assembled the sectional and were able to remove some pieces as well. I’d had a poor experience the day before with other Luggers, but William and Abimola made up for it. Would Recommend for furniture delivery, hauling, And taking stuff to donations.

They were very friendly, and we’re able to get all the furniture, and in a very timely manner. They assembled the table by putting the legs back on it, they were careful and made sure I was satisfied with everything before they left. I would recommend this company with five stars!

Wow! This service could change our lives! Like Lyft for hauling. We bought a recliner chair at West Elm today, and were planning to borrow a truck from someone to bring it home, but Lugg did it for us in under a hour. Mulusew and Terrance were very helpful, and even moved the old chair downstairs for us. Mulusew showed me how to claim my first-time user $10 off code. Great service!

Mark & Emad are super nice and made hauling furniture across the city a simple task! A chore that would have taken me all day to get done was finished in a couple of hours thanks to these guys. They were very professional and careful with maneuvering large pieces around a small space even taking the time to tape off the doorways to avoid scrapes. So, if you are looking to get a dirty job done fast, without breaking a sweat while also working with attentive people who will communicate with you through out the whole process then they are definitely the way to go.

They were careful not to damage anything. Pleasant to talk to and respectful. They did an awesome job hauling out the overly heavy gun safe!

Skylar and Isaac were awesome. They were punctual and so great to work with!! This is our second time with them and we will for sure use them again!

Amazing experience with Lugg! Skylar and Jarom were awesome! They showed up on time, walked through everything with me and moved everything I needed in record time! I will definitely use Lugg again!

Cooper and Jarom were great! They were at my apartment within an hour, had the recliners downstairs and loaded fast. They were super friendly and made it an easy thing!

These young men are amazing and worked woth us to get things to the correct place. Thank you Isaac and Chancellor for going above and beyond!

Excellent work and great attitude! Cheerfully navigated treacherous basement stairs while carrying heavy loads.

Sergio and Futi were awesome! They helped me move a heavy dresser into my second floor apartment and it barely took any time at all! After getting all the drawers back in place, they also tightened up some hardware that had already been loose. 5 stars!

Great, fast, 1st time user of the app. Very user friendly, showed in time location, would use again definitely.

I want to give a huge shoutout to Skylar and Isaac for their amazing help in bringing my new sofa home. Their professionalism, positive attitude, and attention to detail made the entire process smooth and stress-free. They handled everything with care, and their teamwork was truly impressive. I couldn’t have asked for better service. Highly recommend them for any future moves!

They worked efficiently and quickly. They were friendly and professional. We will use this fabulous service again and recommend them to all our friends.

They were excellent!!! Both Chancellor and Issac were polite professional courteous and fun to talk with. I would never use anyone but Lugg after this delivery. Thank you

Chance and Mason were perfect. They made 92-year- old father’s move from one apartment to another in his assisted living community effortless. My brother and I flew to Salt Lake City from San Francisco to assist, and meeting Chance and Mason was a delight. Thank you very much.

I recently used Lugg for my move, and I couldn’t be happier with the service! Skylar and Jarom, the Luggers, were phenomenal. They handled all our belongings with exceptional care and made the entire process smooth and stress-free. Highly recommend Lugg for any moving needs!

On time. Professional, friendly, took great care with my possessions. And worked efficiently. Highly recommend!

Excellent experience, highly recommended. Blake and Tom were punctual, polite, friendly, and delicate with my furniture. They went above and beyond and saved me a weekend day of hauling furniture.

Silas was efficient yet careful with my item. I recently had a c-section and can’t lift anything heavy. Having Silas was so helpful!

The guys were so wonderful and helpful. I had a load in my car as well and they even helped me with moving the things that were in my car into my storage unit. Amazing work love luck.

Great at communicating ETA. Fast and efficient, willing to hop on the phone when our address wasn’t showing up right since it was a new build. Would recommend!

Skylar and Jonah were awesome! Again! They helped me move to storage and now to Clearfield. Thank you for taking away a very stressful move and making it so much easier

Robert and Jose were great and champs for hauling all my stuff up three flights of stairs.

Weston and Sahji were amazing, thoughtful and skilled. They made it easy. Would definitely use Lugg again

Lugg is the one app that brings together great user experience with great offline service in unexpected ways. I have booked 3 Luggs - one same-day, after another mover dropped out at the last minute - and every single one has been prompt, friendly, affordable, and extremely professional. I am shocked by how seamless and delightful this experience is. It’s the kind of thing that was unimaginable just a few years ago. Lugg has set a new standard for moving, hauling and furniture delivery. I’m such a fan!

These young men hefted a large cradenza down stairs and helped put the legs on, helpful, knowledgeable , positive attitudes, a great resource for heavy lifting. Thank you Lugg