5-star customer reviews

Robin was awesome in getting the job done. He truly made my day on a good Friday as I had placed an order at Home Depot and he got there on time. He also facilitated securing the product assembled when Home Depot was not ready and short staffed. He truly was the person who saved the day as I needed a grill for my celebration tomorrow with my family. Thank you so much!!

My experience was outstanding I really appreciated the texts with all the updates prior to their arrival. And the delivery team were friendly and helpful. I look forward to calling them again. They were definitely five stars!

This my third time using LUGG and each time has been a great experience. This last pick up and delivery made by Edgar and Xavier went smoothly. They were friendly, careful, on time and professional.

RC was very professional and courteous. He communicated well at each step of the pickup and delivery process. I let him know I would arrive home a few minutes after he was scheduled to and he was willing to wait for me to deliver the package. I didn't know about Lugg before this delivery but will definitely keep in mind for thr future.

Fantastic experience! The guys were so nice and took great care with handling my furniture. I would use this service again anytime I need a delivery.

was an amazing experience and very helpful in making sure my items weren't damaged during the delivery

Wow, I’m so happy I found this service! I was able to get my sofa delivered in just a few hours. The delivery guys were super friendly and efficient. I 10/10 recommend!

Extraordinary care, compassion, communication from pick up to delivery. Respectful with property, furniture and with client. Arrived on time and were efficient in moving time. Had great communication including a laugh during a very stressful move. I will only use Paul and Mohammed for my moving needs and highly recommend these two consummate professionals!

Marco and Jake were professional and thorough. The delivery was prompt and they were very helpful. Overall, an A+!

Marvin and Arte did a perfect job delivering my table for the backyard!!! They were kind and courteous, and I couldn’t ask for a better delivery!

Once again, Lugg came through for me. Fast pickup and delivery with no damage or hassle. Reasonable price. Would definitely use again.

These guys were prompt, professional and worked quickly. We will be using them in the future for our other delivery needs. Highly suggest using them.

Very good helpers, I’m been use it for three times. They are careful with the orders and very helpful to delivery in my home. I recommend them 100%! Thanks again Manuel and Erick, you had been the best ones!

Communication with the drivers was excellent! They were timely, professional and on time. Highly recommend Manuel and Mohamed! Great delivery team!

RC was very thoughtful and thorough. He covered and packed our sofa with care. He kept me updated throughout pickup and delivery.

On time & professional. Great communication. Was able to fit everything (8ft table and 4 dining chairs) into their pick up truck. Handled delivery with care. Will be using Lugg again such a convenient service (Lugg was more cost effective then getting items delivered to my door!)

This is my first time using Lugg, RC was professional and timely giving updates at each phase of delivery.

Very professional - I could tell they’ve had experience delivery furniture. They had some helpful advice. The job was done quickly and without problems. I would definitely use Lugg again

Absolutely amazing service from these two polite and considerate gentlemen. As soon as we put in our request for delivery Manuel and Gabriel showed up to the furniture store and delivered our couch PLUS set it up all within an hours time. I'm very glad we were referred to them and would highly recommend their services to everyone! We will definitely be using them again in the near future. Thank you both!

Great communication through the whole process, picked up on short notice for same day delivery. Carried in our large and heavy item carefully and placed it exactly where asked. Would use this service again. Carlos and Carlos were great!

Marco and Luis were absolutely wonderful to work with. They were so easy to reach on the phone and on text. They were kind and prompt and very professional. They made the entire moving experience so simple. My new furniture arrived in perfect condition and they were an A ++ delivery team. Highly recommend.

They were very polite and friendly. They made sure my delivery was where I wanted it placed. They set it up for me. Wonderful young men

They were very timely, efficient, friendly and communicated well on their whereabouts in the pickup and delivery. They were wonderful to work with. This was my first Lugg experience, and first impression was very pleasant. Thanks!!

Worked clean early and collaboratively. Nice people. Communicative all through the delivery process. Grest

I couldn’t have asked for a better delivery! Very fast and professional delivery especially when you consider they came from far away. Sorry my dog got in the way, but thank you for showing him some love!! Would definitely request this team again if I could.

Item in my order was not included in the delivery. Anthropology sent me a receipt of my order which reflects 2 items. Additionally, I scheduled a pickup for 2 items and provided pictures

Luis and Jake were very friendly and handled our delivery from IKEA with great care. I highly recommend them for delivery and moving! Thank you again, Luis and Jake!

Convenience is the name of the game. Use the app to schedule pick up and delivery of large items.

The process was so quick and easy. We were in a hurry for a delivery and the team was there literally in minutes. They almost beat us home. They were super friendly and professional.

William and Abimbola were very professional. I especially appreciated all the communication before and during the delivery and they assembled the sectional and were able to remove some pieces as well. I’d had a poor experience the day before with other Luggers, but William and Abimola made up for it. Would Recommend for furniture delivery, hauling, And taking stuff to donations.

I had been looking online to purchase Another Couch for my place. I own a car, so its been difficult finding one that would deliver. Came across the perfect Loveseat WITH DELIVERY!! Art & Peter saved the day, AND with a great price within my budget. Very professional and quick! Carried it upstairs like Hercules! Definitely recommend!! ⭐⭐⭐⭐⭐

Carlos and David did an amazing job helping me deliver a 77 inch TV, they not only came ready to protect the TV with furniture blankets but also had the necessary tools to remove the stand to ensure a safe delivery. Would use this service and them again! 5 stars!