They worked so hard for us! We had a complicated move with some furniture going into a storage pod & some moving to another residence. Never once did I hear a discourteous or discouraging word from either of them! They were both good-natured & pleasant throughout the day. This is our 2nd time using Luggs & we will not hesitate to call again when we need anything hauled or moved. Thank you so much! Extra thanks please to Mario & Washington!