5-star customer reviews

Wonderful service! Called me when they were on the area so I would be ready. Asked me how my day was. Service with a smile :)

Got a delivery from IKEA, and the store was not clear with the Luggers that there were other items at the IKEA warehouse. Gabriel and Cobey were gracious and understanding, and went back to pick up the other items quickly and without complaint. Great service.

They did a great job. They got their tip. Just communicate from IKEA could have been better. They had to make 2 trips.

I was more than impressed with Brandon’s customer service. On top of that when things got difficult, they worked together to problem solve. These guys are truly why I would use this service again

Stephan and Alana were amazing! Fast, efficient, and friendly. They made sure my items were protected and handled with care. They were on time and brought supplies needed to protect my stuff. Wonderful to work with and went above and beyond in a variety of ways.

Claudio and Brandon were amazing! Really appreciate their help today. They were very fast and efficient.

Fast, respectful, and strong! Carefully brought my couch pieces into my apartment without dinging any walls. Called me when they were uncertain that Ikea had given me all of my order and we got things straightened out!

Pedro and Anthony were great! They were on time. Listened well and were ready to work. They were careful and thorough. They covered and secured the load knowledgeably. They were happy to help and be sure that they did everything as I wanted it. I definitely will use this service again!

Ramon and Jose were wonderful! Very careful with the items being moved and work well with me to ensure everything was placed in the correct location. 5 stars!

They were excellent, very careful and professional. They took extra care not to damage our furniture.

Ramon and Jose did a great job. They were cordial, and quick. All of my things arrived in one piece (nothing broken). They were careful not to mark up walls when carrying awkward furniture.

Claudio and Anthony were very helpful and careful with the furniture. They put the cabinet table in the space I wanted. Thank you Claudio and Anthony

Jose and Ramon were an awesome team. On time, fast with the move, and made everything easy for us. Would gladly hire them for help again!

Once again, Lugg came through for me. Fast pickup and delivery with no damage or hassle. Reasonable price. Would definitely use again.

Alana and Stephan were absolutely fabulous. Prompt, courteous,and efficient. I couldn't be happier with the move of my beastly recumbent bike. They did a great job and I will definitely be using them again💪🏻💪🏻💪🏻

Omar and Kevin came right on time and were so nice and helpful. They did a great job getting a particularly large and heavy box into our house. Thank you again. We will definitely use this service again when needed.

Convenience is the name of the game. Use the app to schedule pick up and delivery of large items.

Brandon and Claudio were great! The communication was wonderful. They were patient and understanding. They moved the items very carefully and arrived without delay. It was a wonderful experience, and I would definitely recommend LUGG, specifically Brandon and Claudio, to everyone. Thank you!

Marco and Luis were absolutely wonderful to work with. They were so easy to reach on the phone and on text. They were kind and prompt and very professional. They made the entire moving experience so simple. My new furniture arrived in perfect condition and they were an A ++ delivery team. Highly recommend.

Claudio and Brandon were all of the above! This was my first time using Lugg and I was totally impressed!

William and Abimbola were very professional. I especially appreciated all the communication before and during the delivery and they assembled the sectional and were able to remove some pieces as well. I’d had a poor experience the day before with other Luggers, but William and Abimola made up for it. Would Recommend for furniture delivery, hauling, And taking stuff to donations.

First time using since I got introduced to it from working at Ikea. Splendid service and friendly folks. Will use Lugg again for my moving needs and recommend it to my customers!

Claudio and Brandon quickly yet carefully delivered and moved the sectional sofa to our living room. They were friendly, professional and great to work with.

Wow, I’m so happy I found this service! I was able to get my sofa delivered in just a few hours. The delivery guys were super friendly and efficient. I 10/10 recommend!

They did a great job! Was amazed how much of our large furniture they were able to fit into their sprinter van.

This my third time using LUGG and each time has been a great experience. This last pick up and delivery made by Edgar and Xavier went smoothly. They were friendly, careful, on time and professional.

Very quick and efficient. Super friendly and helpful. Helped us deconstruct our ikea bed frame and even offered to reassemble for us. Highly recommend.

Fast and careful moving. Even when the Ikea app gave them wrong instructions they quickly contacted me and found the right locations in minutes. Friendly and efficient, Armondo and Orion delivered the goods way ahead of schedule.

Claudio and Brandon did an excellent job moving a very heavy desk out of a house with very narrow hallways.

Very punctual, my poor planning made it a difficult move, and they both easily adapted and made it work.

I had been looking online to purchase Another Couch for my place. I own a car, so its been difficult finding one that would deliver. Came across the perfect Loveseat WITH DELIVERY!! Art & Peter saved the day, AND with a great price within my budget. Very professional and quick! Carried it upstairs like Hercules! Definitely recommend!! ⭐⭐⭐⭐⭐

He informed me of his location, picking up items at Ikea, and when he would arrive, which was very useful to plan my schedule. He arrived exactly in the middle of the time originally estimated. He was pleasant as he was doing the work bringing in the heavy boxes. He let us know he could be available in the future before he left.