5-star customer reviews

Used this app twice now. All 4 movers I've had were absolutely fantastic! Such a great app. So glad I found it.

Hector did a great job. He also let me know ASAP last night when there was a mistake on the part of Mattress Firm. He was very clear about the mistake and made it possible for me to make arrangements to correct it quickly.

I appreciate that they were considerate to use a blanket to set my mattress on so that it wouldn’t get dirty.

Marco & Juan were amazing movers I would highly recommend. They were friendly, fast, efficient and made everything super easy. Plan on using them again in the future!!

It was a really heavy mattress and these guys were great getting it up two flights of stairs. Thanks!

They were super nice and enthusiastic during delivery. I live up on the third floor and was having a very heavy mattress and adjustable base moved and they did a great job bringing it up and setting up for me! Really great service!

Young, courteous, strong and careful movers! Thank you!

They didn't need to (nor was it agreed on prior to delivery), but I asked for Cole's help taking the mattress upstairs and he gladly accepted :)

Onon and Ben excelled in every step of the process. From picking up the bed to delivery. The Mattress they delivered to us was heavy and awkward but,they made moving it look easy. Thank you both!

Onon and Ben were prompt, friendly, and professional. They appropriately diposed of the plastic wrapping from the mattresses they delivered.

It was a dificult service of a Mattress King with adjustable base and they were very confident that it was going to be done perfectly. They did the job perfect. They took the mattress and adjustable up a circle stairs and set it up perfect in the room. They work together like a team. They had a great attitud, were on time, clean service. I recomend them 100% satisfaction.

Professional, efficient, and a total breath of fresh air Antrone and Askari exceeded every expectation. They arrived on time, handled my belongings with care, and made the whole moving process feel effortless. Their professionalism and attention to detail really set them apart—and let’s be real, that’s not something you find every day. I genuinely appreciated how smoothly everything went. If you’re looking for movers who actually care about doing a great job, these are your guys.

Super nice, polite, hard working. They moved a mattress upstairs for us when the mattress company claimed it couldn't be done. They also put the bed together for us and hauled the old mattress and box springs outside. Love them!

Mario and Josué were excellent! They moved our mattress and even gave us tips on unboxing our new mattress. 10/10

Very prompt, professional service. Did an excellent job of setting up the mattress. Would recommend.

I purchased a mattress and adjustable base set, knowing just how damn heavy it was I choose to contract Lugg to deliver my set. Jeff and Stephen did a flawless and speedy job.

Lifesavers today!!! Mattress Firm could not deliver as promised, but suggested LUGG. Great service!!

Excellent folks. Delivered my king size mattress in my bed room, helped me unpack it, lifted the mattress and placed it on my bed frame.

Waited for my mattress to be ready for me to picked up and then for me to get my ride back to the apartment. Professional and quick with no damage.

They got a mattress moved that was very difficult (big and heavy) in a short amount of time. They were courteous and efficient. So happy with their services!

Lugg was a great solution for me with a property closing date that was up in the air. The flexibility allowed me to reschedule and delay the movers arrival without penalty. They showed up on time, we're professional, and did a great job.

Not only did they move my mattress and frame the same day, they even moved them upstairs and set everything up for me! Absolutely would recommend them to anyone and will be using again! Thank you!

LUGG movers always show up within the hour I choose for them to come, usually at the beginning, and always ready to do the task. They are efficient and careful workers

They were excellent. I tipped them $50 cash which is why I am not including a tip on the credit card. They were friendly, efficient, right on time. Only problem I had that I did not figure out until later was that there were also supposed to be two mattress protectors delivered

Sadiki and Carlos were absolute pros! 🚛🔥 They handled my move with efficiency, skill, and a great attitude from start to finish. Everything was packed and transported with care, and they went above and beyond to make sure everything was placed exactly where I needed it. Super friendly, expert movers, and incredibly professional. If you need a stress-free, smooth moving experience, these are the guys to call! Highly recommend—5 stars all the way! 🌟🌟🌟🌟🌟

They were awesome! Delivered our mattress right on time, sent updates along the way and brought it all the way to our door. Very helpful and now we have a new comfy bed!! Thanks guys!

Carlos and Gerard were AMAZING! I had a strange delivery, dragging a king size mattress up a ramp made of ladders and thru a second story window. They laughed and said “this is new” but had positive can-do attitudes. Two thumbs way up!

Very friendly and helpful... Great can-do attitude and spirit! Completed the tasks quickly and navigated carefully to protect fragile artwork and clock! Suggest lugg provide mattress straps in trucks to make their job easier...

Movers were nice, communicative and very efficient!

Super friendly guys on a really hot day! They brought our new mattress to the very spot we needed and took the packaging materials away with them.

Thank you both for being amazing! The bed frame and bunky board have made the mattress so much better!

We live on the third floor with no elevator. They brought our queen size mattress up with no issues and we very friendly. Thanks.