5-star customer reviews

They kept us up to date on their location so we knew when to expect them. When they arrived, they quickly brought the couch to where we asked them to place it and were on their way within minutes. Because of that, we were able to prepare the room and had the couch set up within the hour with no delay.

Thanks so much! Made bringing home a couch from Costco effortless for me! Much appreciate your extra effort to get this done before My MIl arrives. 😄

Absolutely seamless. We needed a sofa bed moved and spent too much time stressing about how we’d get it done! Someone on NextDoor recommended Lugg and we’re thrilled. 2 great guys, professional and friendly. Appreciate the real time updates re: arrival. 🙏

Wow, I’m so happy I found this service! I was able to get my sofa delivered in just a few hours. The delivery guys were super friendly and efficient. I 10/10 recommend!

Sulaiman and Kenny were amazing! They delivered a large/super heavy, white sleeper sofa to my house (in the rain) that wouldn’t fit through most of my narrow doorways. They kept trying different ways-up and down stairs-and never gave up until they finally got it down to my basement. No damage to the furniture or house. I’m so thankful for them! Best movers ever. Would definitely recommend to anyone.

Dwight and Kenny were fast, professional, and courteous. My couch was bigger than I realized, but they got it into my home with care and ease. I would recommend them for anyone who needs help with moving services.

Convenience is the name of the game. Use the app to schedule pick up and delivery of large items.

Jeffrey and Evelin were awesome and super friendly and kind. I live in a 3rd floor walk up with very narrow stairs and they got my couch all the way up with no harm to the walls. I’m very impressed, would 100% recommend them!

They were very nice! Patient and FAST. Great gentlemen to have move my sofa couch. Thank you Ryan and Savon!!!

Very cooperative and did all expected from him. Amazed at the delivery speed after purchasing a couch from IKEA!

Great work! Super efficient and incredibly skilled at moving a big couch for us! We’re really grateful!

They went over and above to get the job done. The building did not have a freight elevator and they had to take a 156 pound sofa down three flights of stairs! They were very fast, kind and professional! Job well done. Thank you!

Very friendly and hardworking. Really appreciated all their help trying to get the couch into our apartment.

Once again, Lugg came through for me. Fast pickup and delivery with no damage or hassle. Reasonable price. Would definitely use again.

This my third time using LUGG and each time has been a great experience. This last pick up and delivery made by Edgar and Xavier went smoothly. They were friendly, careful, on time and professional.

Did an amazing job maneuvering a large couch through a tiny stairway and through small doors. I had truly given up but they were kind, patient, and so helpful. If they had been frustrated I wouldn’t have blamed them bc it was a tough job, but their spirits remained high and they worked together to make it happen. Sent from my giant comfy couch.

They were superb and deserve the highest ratings possible. Both were also very courteous and responsive to placement of the couch relative to our needs.

Rocky and Gloria were amazing. They were quick, friendly and moved up a couch up 3 flights with ease. I’d recommend them to anyone.

Marco and Luis were absolutely wonderful to work with. They were so easy to reach on the phone and on text. They were kind and prompt and very professional. They made the entire moving experience so simple. My new furniture arrived in perfect condition and they were an A ++ delivery team. Highly recommend.

Thank you so much for taking such great care of my new couch and the building. There were some tough curves coming up the steps and Israel and Jeffrey did an excellent job navigating it all. Thank you again for taking such great care!

Tyrone and Ryan were so helpful and professional and kind. They helped me move a really heavy couch up narrow stairs for me. I would definitely hire them again!

They asked if I needed their help taking the sofa out of the box and they screwed on the legs neither of which I was expecting.

Two very nice guys. I forgot to tip them. I had it out but was excited about the couch I forgot to give them the tip. How scam I tip them

Gerald and Abdul made moving a couch up two flights of stairs and tight corners and hallways look easy. Responsive and hassle free! Recommended for anyone with a small apartment.

help with getting couch to place needed quickly and effortlessly and they got here in timely fashion with many updates

Eileen and Westley were outstanding. They saw an issue at the store and face timed us to show the problem prior to loading the sofa, and if we were okay. It was not a big deal, but that attention to detail on my behalf was huge! Thank you both for your exceptional customer service!

Had a couch and recliner to move within my home from the top floor to the basement. They didn’t touch a thing but the furniture. Prompt and professional. I would have left a trail of carnage in my wake if I tried it myself. Excellent experience. Thank you gentlemen!

Jesse and Michael were super friendly and efficient. They worked together to get the couch through our small doorway and stayed to put the feet back on the couch. They made sure the couch was where we wanted it before leaving. I appreciate their effort, 10/10 would recommend.

These guys were prompt, professional and worked quickly. We will be using them in the future for our other delivery needs. Highly suggest using them.

William and Abimbola were very professional. I especially appreciated all the communication before and during the delivery and they assembled the sectional and were able to remove some pieces as well. I’d had a poor experience the day before with other Luggers, but William and Abimola made up for it. Would Recommend for furniture delivery, hauling, And taking stuff to donations.

They were really nice and professional. I would totally recommend them! I got a huge couch from Ikea and they delivered it right on time and handled it very well.

I had been looking online to purchase Another Couch for my place. I own a car, so its been difficult finding one that would deliver. Came across the perfect Loveseat WITH DELIVERY!! Art & Peter saved the day, AND with a great price within my budget. Very professional and quick! Carried it upstairs like Hercules! Definitely recommend!! ⭐⭐⭐⭐⭐