5-star customer reviews

They are very professionals and trustworthy, and expert in their job. Definitely I will recommend Lugg movers to friends.

This move was above expectation. Edgar and Marcos moved my fridge from one location to another in Napa. They showed up ahead of time scheduled and executed the move swiftly. They even went an extra mile to make sure details are taken care of the way I wanted it. Great job!

We hired two separate sets of Lugg movers on the same day: One to remove a bulky, heavy, no-longer-working fridge from our upstairs apartment, and the other to pick up and deliver its replacement. Both jobs were challenging: The workers had to maneuver the appliances along narrow hallways and down / up a long, narrow internal stairway. They needed to remove the doors from both refrigerators to make them fit. Both teams carried out these challenges with patiences, persistence and professionalism! They went far beyond the call of duty and were cheerful and helpful the entire time. We were very grateful and would definitely use this service again.

They were prompt and courteous even before we ran into some struggle with the size of the couch and the arrangement of the doorway. Semisi was quick to brainstorm and had a tape measure handy to ensure fitting the couch through a window would work. Jamal was right there with assistance the whole time. Both movers had can-do attitudes and didn’t complain about carrying a couch all over the yard. 10/10 experience with these guys.

Kenneth and Aram were very professional and expert movers. They went above and beyond moving all of the large furniture pieces that were hard to move and heavy. Would recommend their service

I'm thoroughly impressed! This was my first time using lugg! They were polite & courteous! I appreciated their concern about scratching my refrigerator. Well done Luggs!!!👍😉

I have always been satisfied with your movers as I was with them. I will use you again and refer you. I gave a cash tip so that is the reason I selected no tip. I like to tip cash whenever possible.

Professional, efficient, and a total breath of fresh air Antrone and Askari exceeded every expectation. They arrived on time, handled my belongings with care, and made the whole moving process feel effortless. Their professionalism and attention to detail really set them apart—and let’s be real, that’s not something you find every day. I genuinely appreciated how smoothly everything went. If you’re looking for movers who actually care about doing a great job, these are your guys.

Perfect timing and communication the entire way including pointing out dents in the fridge I purchased to make sure I was ok with it before they loaded it. They also were very kind about moving an old fridge out of the garage. I’ll definitely use you guys again! Thank you!

Third time Steven and Steven have been our Lugg movers. Nice, friendly and efficient. Much appreciated

There was a dent in the back of the fridge that I hadn’t noticed. They tried to send me a pick of it (but for some reason it wouldn’t go through). But they called and explained the dent to me to make sure I was okay with it and for them to still deliver. They also made sure I saw it before they unwrapped the whole refrigerator to double check that I was okay with it. I was very pleased with their service.

LUGG movers always show up within the hour I choose for them to come, usually at the beginning, and always ready to do the task. They are efficient and careful workers

Our movers were amazing! They were on time, efficient and very careful with our things. They were also very respectful and courteous. 10/10 would recommend.

Young, courteous, strong and careful movers! Thank you!

Marco & Juan were amazing movers I would highly recommend. They were friendly, fast, efficient and made everything super easy. Plan on using them again in the future!!

As always your company is first rate! The movers were friendly and conscientious with our antique furniture and delivered it safely to our home. Will use your company again, and again!

Excellent service. Very friendly and experienced movers. Stated will be between 1pm to 2pm and they were already picking up our item and delivered it by 1:15pm. Very prompt and would definitely use this service again. Thank you

Awesome movers. Made sure the couch was exactly where I wanted it, and took the time to make sure it was a smooth delivery

Used this app twice now. All 4 movers I've had were absolutely fantastic! Such a great app. So glad I found it.

Steven and Rene were fantastic, efficient and really nice. My husband's back was out and we had a sofabed in the garage that would barely fit through the door, plus a giant refrigerator and two other sofas to move in. Steven and Rene had a ramp and a big dolly to get the refrigerator up the stairs, plus blankets, etc. Everything went well. It was a real pleasure to see everything moved in and not have to do it ourselves.

Lugg was a great solution for me with a property closing date that was up in the air. The flexibility allowed me to reschedule and delay the movers arrival without penalty. They showed up on time, we're professional, and did a great job.

Lugg sent movers to a store in Pennsylvania where they collected my purchases and drove them to a nursing home in Delaware. ALL IN ONE DAY! Actually - within 3 hours of my request. Amazing service. Reliable and professional and SPEEDY!!!! A+!

All went well.. movers friendly, professional… I would use Lugg again.. app, process was very efficient and straightforward.. Thank you…

They were awesome. They took their time and made sure we were happy with the positioning and placement of our fridge. Thanks again. I’ll use luggs again abs refer a friend for sure!!

Sadiki and Carlos were absolute pros! 🚛🔥 They handled my move with efficiency, skill, and a great attitude from start to finish. Everything was packed and transported with care, and they went above and beyond to make sure everything was placed exactly where I needed it. Super friendly, expert movers, and incredibly professional. If you need a stress-free, smooth moving experience, these are the guys to call! Highly recommend—5 stars all the way! 🌟🌟🌟🌟🌟

Prompt, careful and very professional, even moving a refrigerator up a flight of stairs in 104 degree heat.

They were great to work with. Very friendly. Informed me of policies for stoping the water in the fridge. They were timely. Would recommend!

they did the job very well, except they put my fridge on a side, because it was too tall for the van. I told them that having the fridge on a side is not good for the fridge, they lifted it and placed it diagonally... I hope that it will not affect my fridge eventually. That was the only concern I have. The rest went very well.

I was telling Jesus how he is a God send.. I was praying to Jesus for help with this generator because it’s so heavy! N Jesus sent Jesus to let me know he’s answering my prayers 😄🙏🏼❤️ God is so good! N Jesus went out of his way for us! He helped us move the piano unplug the lamp behind it to make room for the generator next to the refrigerator n helped us push the piano back! And he helped us position the generator just right so it fit perfectly in the best space 😄! I would give Jesus more than ten stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ 😄🤩😄❤️🙌😄😄😄 Thank you so very much!! God bless!!!

I had a fantastic experience with Lugg movers! The team was incredibly careful and professional while delivering a heavy marble top coffee table to our home. They ensured it was safely brought into our family room and placed exactly where we wanted it. Their attention to detail and care for the table was impressive. Highly recommend their service!

Ruslan is a great guy. Very personable. He went above and beyond what he was required to do to get a refrigerator into our raised-foundation house. We couldn't have done it without him! I'm putting down "no tip" only because we gave him the tip when he finished the job. He was wonderful and we wanted to tip him as soon as he finished.

This app is amazing! Sears let me know that my fridge was ready to be picked up, I requested service on the app and AJ showed up 20 minutes later to get started. He went above and beyond my expectations and did everything in his power to help me get the fridge in to my home. I'll definitely be using this App and AJ in the future!

They were incredibly! They had to maneuver, a huge lateral filing cabinet down two sets of stairs as well as a fat love seat. The whole job was huge success! Heavy duty movers!