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5-star customer reviews

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Reviews

Through Lugg App

They both did a great job from moving the furniture in to assembling it for me. Would definitely hire again!

LLeslie in Chicago, IL
Through Lugg App

Willie and Nasir came right within the arrival window and were super helpful and communicative. Moving was done pretty efficiently and carefully. I didn’t realize how much stuff I had in my 1-Bedroom but they made it all fit just perfectly into the XL. Took about 3 hours to load and 1 hour to unload. They also did a great job getting everything inside to the right rooms and without damages. Expert team of good, hard-working guys who were being mindful of time as well, highly recommend them! Thank you Willie and Nasir!

AAndrew in Wheeling, IL
Through Trustpilot

Communication. We knew where the truck was in real time. Able to message detail directions to the guys. Superior service. The guys went way above and beyond great service. They were friendly, willing and capable in every respect.

CChris in lugg.com
Through Lugg App

My back stairwell is unfortunately narrow, and my movers were very hard working and efficient moving my furniture up and into my unit!

KKathleen in Chicago, IL
Through Lugg App

Aaron and Jose were amazing! Very efficient and communicative and went above and beyond in moving what we needed.

BBen in Wilmette, IL
Through Lugg App

Very efficient and friendly. They did a great job moving my furniture and took the time to ensure nothing was damaged.

MMichelle in Naperville, IL
Through Lugg App

I highly recommend Jose and Willie! Reliable and would go above and beyond for your moving/lugging needs 👍

LLyka in Naperville, IL
Through Lugg App

Did a great job of problem solving when the furniture they were moving didn’t look like it would fit through the door at first and they wrapped everything up so that it was safe from being scratched. Very friendly and thoughtful!

JJenna in Chicago, IL
Through Lugg App

Angel and Jose were great! They were on time, professional, and very careful when moving my couch. I would highly recommend them!

HHannah in Naperville, IL
Through Lugg App

Kept me informed of the timing. Extremely polite - introduced themselves. Took care when moving the new furniture and all the furniture around it

DDiane in Schaumburg, IL
Through Lugg App

Alhassane & Miguel were so professional and friendly. They make a great team. Highly recommended. Will refer to anyone moving! They took the stress and weight lifted off my shoulders! These guys killed it on a hot summer Chicago day! Worth every penny. They made moving stress free! Thanks so much guys!!

TTiffany in Chicago, IL
Through Lugg App

This was my first time using Lugg and I’m so happy I did it. Leonel and Jose were very professional and polite. I was moving a large piece of vintage wood furniture with different parts. They dissembled the piece and loaded it into their van very quickly. When they moved it into my apartment, they were very careful not to damage the wood, which is impressive considering I live up three flights of narrow spiral stairs. They exceeded my expectations in terms of timing and I would definitely hire again.

TTiera in Chicago, IL
Through Lugg App

Appreciate the heavy lifting! Great men to work with. Would highly recommend to anyone who needs help moving.

KKristen in Arlington Heights, IL
Through Google Maps

NEVER MOVING W/OUT THESE FOLX AGAIN Timely, communicative, respectful, hardworking. I was also upgraded to their largest truck option for free even though I had reserved a pickup truck (the smallest option) a couple days prior And I had a 35% discount for booking one "lugger". All in all it ended up being legit 50% less (at least) than the going rate of other moving companies I looked at when shopping. They even had another person there solely to drive so no need to worry about driving a moving truck Smooth moving experience got all my furniture I booked for one hour but it actually took two, they were so patient

ggina in Portland
Through Lugg App

Isaac did an amazing job. He did it all by himself. Aaron didn’t help at all and sat in the truck the entire time. Isaac was extremely quick and efficient. Isaac did all the labor and moving and did a great job. He was kind and polite. Highly recommend Isaac. I cannot say the same about Aaron. Aaron did absolutely nothing besides get out of the truck.

HHannah in Chicago, IL
Through Lugg App

Both Ramiro and Fadil were great at moving the furniture efficiently and working with me and my family. Great customer service—thank you both!

EEmmeline in Lincolnwood, IL
Through Lugg App

Incredible moving abilities from Eli and Fadil, they got a large couch into a very tight space and were very pleasant throughout. Would recommend them to anybody!

OOwen in Skokie, IL
Through Lugg App

They came early. They even came around a different way when blocked by other moving trucks. Super polite and friendly. Very professional. I would use them every time. Thanks so much!

MMaria in Chicago, IL
Through Lugg App

Oscar and Fadil made this by far the easiest and best moving experience I’ve ever had—and nobody uses those words in the same sentence. They took care of everything with a smile. Would absolutely love to request them in the future!

SSara in Chicago, IL
Through Lugg App

They did great job wrapping the furniture and carefully moving through the corridors and in the apartment. Very quick and polite movers.

AAura in Naperville, IL
Through Google Maps

Amazing service from Jerome and Michael M they are God sent they are fast and reliable, truly above and beyond!!!! What an amazing experience Michael and Jerome were truly fantastic! They arrived on time, packed everything into their truck efficiently , and delivered everything to our apartment quickly. They are the best!!!! I look forward to working with them again

MMusasa in Washington, D.C
Through Lugg App

OMG Dajuan (Will) and Jose are the best. They are hardworking, efficient and easy to be around. We had a great time moving. Thank you both very much :)

YYuexin in Chicago, IL
Through Lugg App

Faced with inevitable talk of moving an 8.5 ft and hundred pound couch, Leonel and Jose did not back down. Even through the labrathine hallways of my shitty apartment building, they persevered, even though we had to dismantle the couch. You CAN NOT do better than these guys when it comes to a moving service.

DDavid in Chicago, IL
Through Lugg App

They were awesome. Professional, fast, and careful with my belongings. I was moving between two complicated high rises, and they moved everything in a breeze. Cannot recommend enough!

AAudrey in Evanston, IL
Through Lugg App

Amazing guys!!! Super happy and thankful for their time and work, super friendly and helpful, will definitely recommend this service to anyone I know moving!

SSand in Chicago, IL
Through Lugg App

Francisco and Alonso were great! Would recommend them for moving furniture - went above and beyond for sure!

RRamya in Chicago, IL
Through Lugg App

Angel and Fadil were extremely professional. They did a fantastic job with my moving project and were timely and efficient. They followed all of my directions. Great job! They happy customer.

AAnnie in Glenview, IL

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