5-star customer reviews

Marco and Luis were absolutely wonderful to work with. They were so easy to reach on the phone and on text. They were kind and prompt and very professional. They made the entire moving experience so simple. My new furniture arrived in perfect condition and they were an A ++ delivery team. Highly recommend.

Understood my weird instructions and were fast, efficient, and curtious. Would book them again if I need more furniture from Ikea.

What an awesome father and son team Ernesto and Adrian make!!! Their delivery was seamless, and they have friendly personalities, too! I’m so excited I found out about this delivery option from IKEA! And I can even request them again in the future! Thank you, Ernesto and Adrian!

From start to finish, the team was professional, efficient, and extremely careful with my belongings. They arrived on time, worked quickly yet meticulously, and ensured that everything was packed, transported, and unloaded safely.

Convenience is the name of the game. Use the app to schedule pick up and delivery of large items.

Friendly and polite. Picked up my furniture from IKEA and got it in my house in a timely manner. Thanks again!

They were not only friendly, hardworking young men but super cooperative. We had a screwup with our IKEA order. Half of the order was not delivered. They returned to the store and brought back the rest of our order.

Super efficient! Even helped disassemble and reassemble my bed frame which I wasn’t originally prepared for.

Marcos was very persistent in getting a hold of us to tell us he was here (a day earlier than IKEA said so we weren’t expecting it). I’m grateful for that because we could have missed the delivery. He was very friendly and helpful as well. Thank you Marcos!

A wonderful experience from start to finish. Friendly, knowledgeable, strong luggers who insisted on perfection. Highest recommendation!

William and Abimbola were very professional. I especially appreciated all the communication before and during the delivery and they assembled the sectional and were able to remove some pieces as well. I’d had a poor experience the day before with other Luggers, but William and Abimola made up for it. Would Recommend for furniture delivery, hauling, And taking stuff to donations.

I had been looking online to purchase Another Couch for my place. I own a car, so its been difficult finding one that would deliver. Came across the perfect Loveseat WITH DELIVERY!! Art & Peter saved the day, AND with a great price within my budget. Very professional and quick! Carried it upstairs like Hercules! Definitely recommend!! ⭐⭐⭐⭐⭐

This my third time using LUGG and each time has been a great experience. This last pick up and delivery made by Edgar and Xavier went smoothly. They were friendly, careful, on time and professional.

Friendly, helpful and on time. Both wore face coverings. Carefully placed cartons and really appreciated not lugging myself from IKEA - would never fit in Camry. Thanks will use again.

Hi Lugg Team- shout-out to John and Brad! The furniture store did not disassemble the dining table we ordered (even though we requested them to do so) so this move was tough as the table was super heavy. John and Brad still powered through and helped us maneuver the table into our storage unit. Cheers Ps. (We gave them a cash tip when they left, so i will leave that field blank here in the app)

Wow, I’m so happy I found this service! I was able to get my sofa delivered in just a few hours. The delivery guys were super friendly and efficient. I 10/10 recommend!

Once again, Lugg came through for me. Fast pickup and delivery with no damage or hassle. Reasonable price. Would definitely use again.

This is the first time trying your service and it was great! Great communication from the guys, friendly and went above and beyond to help my sister. It was a huge help and I will definitely recommend your company!

Timeliness and patience with an Ikea error that forced them to make two trips. They were great and would highly recommend them.

They were really nice duo who did everything to take all our stuff up a tricky entrance and did not damage. They knew what they were doing. Would 100% recommend.

Very helpful, polite and communicative. There was actually a challenge with IKEA and he went over and above to connect me with a timely solution!

Peter and Art were outstanding! Punctual, courteous, friendly, fun, efficient. We would definitely hire them again. Thanks!

I was extremely impressed with John and Brad’s efficiency. They were very professional and accommodating. 10/10!

Kevin and Kahlid were great! They were efficient and took great care of moving my items without any issues!!!

Jeremy & Henry were amazing!! They were very efficient and expert movers. They were extremely friendly and helpful. I would 100% recommend them!!

They were awesome. Got creative to get the couch in a small front door and super friendly. Highly recommended

The guys were super friendly and fast!!! My items were delivered one hour after leaving ikea. Will use again for sure.

When I use Lugg again I hope I get these guys. Fast, friendly service and they went out of their way to help me get my all my items moved.

We highly recommend Jeremy and Henry. Very professional. They went out of their way to make sure our sectional was properly connected. Carefully removed the packaging. Great attitude. Will hire again when needed.

Kevin and Khalid were Super patient with me and my daughter during the chaos of the move… they were super friendly, professional, and quick! Very satisfied!!

Excellent service, highly recommend Rommel and Max. Professional, courteous, and customer focused.

These guys were prompt, professional and worked quickly. We will be using them in the future for our other delivery needs. Highly suggest using them.