5-star customer reviews

They helped do a simple delivery and dealt with a few heavy plants. They offered to flatten the cardboard boxes that carried the plants. Thank you!

Secured plants well which are difficult to transport, and maneuvered stairs, the heat, and a challenging corner for install. Did it swiftly, efficiently, and without damaging anything.

They wrapped and blanketed the furniture so it was protected from any damage. Did a great job helping us to unload and place it in the right spot in the nursery! Highly recommend these guys. On time, professional and great communication.

Carlos was very helpful to put the Christmas tree up in the house and placing the trees and bird of paradise in the back yard. He then also helped us by moving around some of our large potted plants to make it look right again after adding the bird of paradise.

Excellent moving team! They picked up our nursery glider chair right on time and even wrapped it up to protect it from getting marked up in their moving van. They were carefully with bring the chair inside and setup everything right away!

Delivery was fast, easy to arrange, great communication with updates, and very professional. The furniture was wrapped and protected during transport. Highly recommend this service.

Humberto and Abraham were excellent. They showed up early and were clean, efficient, careful and kind. I didn’t know what to expect from Lugg - and was pleasantly surprised. They moved a heavy dresser and side table set, dining room table with eight chairs, and some living room furniture. They even moved house plants. Everything was carefully wrapped and moved quickly. If all of their movers are as good then this is a great service. Even my Mother-in-Law (who expects a lot) was impressed “They are very good I must say”. My Father-in-Law couldn’t believe such a service existed and had nothing but good things to say. Thanks Guys!

Darbin and Santiago figured out a way to pack a sprinter fan with 3 piece sectional couch, cal king mattress, bedframe, 4 drawer dresser, 2 night stands, 6 x 6ft long plants, rolling chair, 6 ft decorative house plant….then expertly maneuvered these items into my 2 BR apartment that was on the second floor. Along with their friendly service, they are seriously lowering my stress level during a stressful move. Thank you so much!

Excellent service fromErik and Anthony ! Great job from both…. They deliver my plants from Flora Grubb’s Nursery to my place in Petaluma without any problems! Thank you very much, I will use your service again! Oscar M

Speedy service! Broke a plant but overall can’t complain as they were super efficient and didn’t complain about the weather conditions or driveway hill.

These two were amazing!! They helped us carry and deliver a super heavy and awkward plant to a client. 10/10 would use again!! Thanks guys!

I love Lugg! I brought fueniture from Habitat ReStore which does not have delivery but I downloaded the app in the store received a fair estimate. The app updates you every step of the journey and they delivered on time professionally. Highly recommend.

Omar and Kevin came right on time and were so nice and helpful. They did a great job getting a particularly large and heavy box into our house. Thank you again. We will definitely use this service again when needed.

Geordan and Dante are the best! Showed up early morning with smiles and sunny disposition on a rainy day. Moved my large planters and shelf without any problems. Thanks LUGG!

Super friendly and careful. I was not present at pick-up and the nursery employees were very happy with how careful Jose and Carlos handled the 6’ trees! They were very light 10lbs each, but easily damaged. Awesome help.

The guys were awesome! They wrapped everything super well and were very careful with all the furniture. I really appreciated the time and care they gave to the entire move. They went above and beyond helping to disassemble and reassemble the bed. They moved mirrors and plants super carefully. Thank you!

Moved a room of plants and storage on one the warmest days of the year, yet they were still professional and fast at their job!

Wow, I’m so happy I found this service! I was able to get my sofa delivered in just a few hours. The delivery guys were super friendly and efficient. I 10/10 recommend!

Convenience is the name of the game. Use the app to schedule pick up and delivery of large items.

These guys were top notch. I rarely give any reviews, and when I do, it’s almost always when the product or service is awful. I feel obliged to leave a review for these guys as they were exceptional movers with great attitudes. They were extremely careful wrapping and moving all the pieces, including some very expensive pieces and some delicate plants and fragile pieces of art. Job well done.

William and Abimbola were very professional. I especially appreciated all the communication before and during the delivery and they assembled the sectional and were able to remove some pieces as well. I’d had a poor experience the day before with other Luggers, but William and Abimola made up for it. Would Recommend for furniture delivery, hauling, And taking stuff to donations.

They took good care of fragile plants. They were very nice about carrying the heavy items all the way to where we needed them. Fast and friendly

Luis is as awesome! Friendly and went above and beyond to help me gently transport my many plants to my new home!

Edgar & Marcos were two INCREDIBLE humans who made our day so much better and less stressful. What ended up being the hottest week of the year, they moved our apartment SO fast, and we’re just absolutely thrilled we got matched with them. They were not only efficient, but they moved our things so delicately, which means the world since we had a lot of fragile decor, expensive wine & wine glasses, plants, and VERY meaningful art. What could’ve been a very stressful day was made to be smooth by these two. Thank you guys so so so much!!

Carried a very heavy potted plant up 3 flights of stairs and delivered it in good shape from the nursery!

I had been looking online to purchase Another Couch for my place. I own a car, so its been difficult finding one that would deliver. Came across the perfect Loveseat WITH DELIVERY!! Art & Peter saved the day, AND with a great price within my budget. Very professional and quick! Carried it upstairs like Hercules! Definitely recommend!! ⭐⭐⭐⭐⭐

This my third time using LUGG and each time has been a great experience. This last pick up and delivery made by Edgar and Xavier went smoothly. They were friendly, careful, on time and professional.

Orlando and Jonatan were kind and efficient. They got my heavy plant to the back yard up a twisty staircase. 5 stars!

Tony was great! He called me letting me know that the tree he was picking up from the nursery had a few broken branches. He sent photos and I realized that it wasn’t the correct tree. He spoke with the manager and she realized they gave the incorrect tree. Thanks Tony for checking in and helping sort it out and getting the right item onto the truck and delivered!

Highly recommend these guys, they took really great care of my things. I had some really heavy planters that had to come down from a third floor, and they were able to handle it.

Great professional team! Did an outstanding job moving a challenging item: a very large tree that needed to be well strapped in and well protected. Of course there any never any guarantees with plants, but I could tell my tree was in the best possible hands and it did arrive intact. Great job!

They showed up on time. They were friendly and professional. They were really good at dealing with large pieces of furniture and tons of plants. Overall they exceded my expectations!!