5-star customer reviews

First experience with Lugg and it didn’t disappoint. The movers were on time, polite and professional!

Marco & Juan were amazing movers I would highly recommend. They were friendly, fast, efficient and made everything super easy. Plan on using them again in the future!!

Carlos got the mattress to me safely covered with tarps, he had the right tools to get it out of the car and into the house. He even helped me get the new mattress into my bed frame. I couldn't have done it alone so I really appreciated his help.

These two were the best movers i honestly had. They were very professional and patient throughout the process

He called me to advise he was approaching building. I was not there and gave him Instructions on the phone ( where to Leave my two mattresses) and he delivered 100%

Edward and Evens were truly INCREDIBLE. Professional, kind, strong, and well-prepared with all packing items. I wish I could give them more than 5 stars. They made moving - a typically stressful experience - enjoyable and easy. They wrapped all of my important, fragile items and treated them with such care. Anyone would be lucky to get this team as movers!!

Attention to detail. Super communicative and helpful. Made sure to be able to get it in a single trip so I wouldn’t have to order another Lugg. They worked well together, and checked in with me, and even fixed some minor issues with my dining table (due to how previous movers put the item back together).

I was impressed with Brandon and Jose! Very friendly movers and bought in our items wonderfully. I would recommend them for your moving or delivery needs ☺️

Couldn’t ask for better movers . Made the process smooth with perfecto communication and efficiency. Thank you !

Julio was awesome! We had a difficult move and needed a mattress brought to our new apt building. Access to the building was difficult and complicated but Julio navigated everything with ease and did an amazing job! Best part of our entire move!

Very friendly but professional, efficient , and professional movers. I was really surprised that they made it in time! Appreciate your service very much!

This is my first time using Lugg and I had a wonderful experience. Both movers were professional, on time, kind and efficient. I am super happy with the process. Thank you so much.

They were super nice movers and helped us a ton! They helped us take apart the furniture and move a lot more than we expected to.

They were a huge help bringing up my couch to the third floor. Very nice pair and they worked well together. Reliable movers with no damage.

Used this app twice now. All 4 movers I've had were absolutely fantastic! Such a great app. So glad I found it.

Great movers, quick and put everything where we asked them too. They even offered to unwrap the furniture.

LUGG movers always show up within the hour I choose for them to come, usually at the beginning, and always ready to do the task. They are efficient and careful workers

We hired two separate sets of Lugg movers on the same day: One to remove a bulky, heavy, no-longer-working fridge from our upstairs apartment, and the other to pick up and deliver its replacement. Both jobs were challenging: The workers had to maneuver the appliances along narrow hallways and down / up a long, narrow internal stairway. They needed to remove the doors from both refrigerators to make them fit. Both teams carried out these challenges with patiences, persistence and professionalism! They went far beyond the call of duty and were cheerful and helpful the entire time. We were very grateful and would definitely use this service again.

It was a pleasure working with Angel & Gregory. They were always communicating and fast. True professionals, thank you!

The process was highly efficient and professional. They arrived on time despite the heavy traffic near the town. The movers were friendly, demonstrated excellent teamwork, and absolutely went above and beyond!

They were in and out, the most efficient and kind movers. The product came in dry, even though it rained like crazy, they took great care or us and our belongings

Lugg sent movers to a store in Pennsylvania where they collected my purchases and drove them to a nursing home in Delaware. ALL IN ONE DAY! Actually - within 3 hours of my request. Amazing service. Reliable and professional and SPEEDY!!!! A+!

Ruslan and Brian were amazing! They communicated and arrived on time to deliver our mattress. This is an incredible service that allows for products to be delivered same or next day efficiently and effectively. Thanks again!

Professional, efficient, and a total breath of fresh air Antrone and Askari exceeded every expectation. They arrived on time, handled my belongings with care, and made the whole moving process feel effortless. Their professionalism and attention to detail really set them apart—and let’s be real, that’s not something you find every day. I genuinely appreciated how smoothly everything went. If you’re looking for movers who actually care about doing a great job, these are your guys.

Lugg was a great solution for me with a property closing date that was up in the air. The flexibility allowed me to reschedule and delay the movers arrival without penalty. They showed up on time, we're professional, and did a great job.

Loved Pablo and Brian! Friendly and courteous movers . I had thrifted a vintage and delicate cabinet , and they ensured that it made it to my house in great shape !

Was only expecting one mover but two showed up and brought the mattress all the way to my room on the back of the house. On time (in fact, earlier), super fast and well prepared.

The drop off took longer than i anticipated and had a $188 additional charge the app did not make me aware of. The movers were great the app let me down. I would have taken different measures if I’d known about the recycle charge.

Awesome movers. Friendly and on time. I was a little late meeting them and they were super cool about it

Young, courteous, strong and careful movers! Thank you!

Sadiki and Carlos were absolute pros! 🚛🔥 They handled my move with efficiency, skill, and a great attitude from start to finish. Everything was packed and transported with care, and they went above and beyond to make sure everything was placed exactly where I needed it. Super friendly, expert movers, and incredibly professional. If you need a stress-free, smooth moving experience, these are the guys to call! Highly recommend—5 stars all the way! 🌟🌟🌟🌟🌟

Highly recommended - moving is a stressful experience, it’s so great when the movers make everything flow easily. The best!

I was very happy to have the Fredy and Eddy team back to help me with part two of my move. They were very efficient and well equipped. They had a special, open dolly cart that made moving the mattress a breeze and a flat dollie to move the larger pieces. They really know how to handle different styles of furniture and different moving situations. I highly recommend this team