5-star customer reviews

Could not be more thankful for the great help that Jameson and Jasimine gave! Quickly got my new couch up floor walk up - in July heat no less. Thank you!!

Used this app twice now. All 4 movers I've had were absolutely fantastic! Such a great app. So glad I found it.

Michael and Jerome were great! They were communicative and kept me updated as they were driving to my house. We have a really tricky entry way, and they handled getting our couch in professionally and efficiently! We truly couldn’t have done it without them.

Amazing and so nice! Fit a big sectional couch down a narrow set of stairs with a difficult turn. So helpful!

They had to take couch down a flight of stairs and they were gracious about it. They were efficient and I am so glad they work d for me.

They were on time, extremely nice, careful, and delivered the couch with extra care. I would definitely recommend them to anyone who needs help moving something!

Daniel and Jerome were great. They moved quickly and dealt with a couch that was difficult to get into my new house.

The couch was difficult to carry through the small hallway, but they took their time, were kind and were professional. Thank you!

We couldn’t get the couch through the narrow apartment door, but Michael and Jake tried every which way. I’m happy they did their absolute best—no one could have got this couch in here! It was expensive but a cheaper company would have given up after five minutes. Lugg has my vote for their heroic efforts with a couch that was just one inch too wide.

Always reliable, kind and efficient service with Lugg Movers — thank you for saving my back!!

Incredibly friendly, communicative, and strong! Daniel and Jerome were great with my couch and I highly recommend them.

Jerome and Michael were absolutely fantastic to work with. I had a difficult couch and they handled a tough situation with poise, grace, and humor. If I needed to use Lugg again, I would be absolutely sure to ask for Jerome and Michael. Really professional and highly recommend.

Marco & Juan were amazing movers I would highly recommend. They were friendly, fast, efficient and made everything super easy. Plan on using them again in the future!!

They went way beyond what they were originally supposed to do, to my understanding. They brought the couch all the way up the elevator, to our apartment, and then unloaded it into the apartment. They made a point to tell us they were not in a rush, were extremely professional, were careful with our things, and were just good, friendly people! 👌🏼

They went above and beyond in communication and customer service. I asked them to bring my couch to the base of my stairs so I could try and push it up into my apartment (I live alone and weigh 130) and they offered to take it all the way inside for me and were so kind and helpful. They deserve a promotion and raise, big thanks to Jefferson and Kevin for this great experience.

Lugg sent movers to a store in Pennsylvania where they collected my purchases and drove them to a nursing home in Delaware. ALL IN ONE DAY! Actually - within 3 hours of my request. Amazing service. Reliable and professional and SPEEDY!!!! A+!

The guys did a great job, showed up quicker than I expected and did a great job helping us get our couch to where we needed it to be.

Very professional, friendly and hardworking movers — I lucked out! Great team.

Professional, efficient, and a total breath of fresh air Antrone and Askari exceeded every expectation. They arrived on time, handled my belongings with care, and made the whole moving process feel effortless. Their professionalism and attention to detail really set them apart—and let’s be real, that’s not something you find every day. I genuinely appreciated how smoothly everything went. If you’re looking for movers who actually care about doing a great job, these are your guys.

Damian and Julienne were excellent. When my couch did not fit in the elevator, they went above and beyond to get it into my apartment, trying various different solutions and working tirelessly until we finally got it up the stairs. Could not recommend more.

Sadiki and Carlos were absolute pros! 🚛🔥 They handled my move with efficiency, skill, and a great attitude from start to finish. Everything was packed and transported with care, and they went above and beyond to make sure everything was placed exactly where I needed it. Super friendly, expert movers, and incredibly professional. If you need a stress-free, smooth moving experience, these are the guys to call! Highly recommend—5 stars all the way! 🌟🌟🌟🌟🌟

We hired two separate sets of Lugg movers on the same day: One to remove a bulky, heavy, no-longer-working fridge from our upstairs apartment, and the other to pick up and deliver its replacement. Both jobs were challenging: The workers had to maneuver the appliances along narrow hallways and down / up a long, narrow internal stairway. They needed to remove the doors from both refrigerators to make them fit. Both teams carried out these challenges with patiences, persistence and professionalism! They went far beyond the call of duty and were cheerful and helpful the entire time. We were very grateful and would definitely use this service again.

These guys were so respectful and professional! Not only delivered my couch, but also helped me set it up exactly where I wanted it.

Lugg was a great solution for me with a property closing date that was up in the air. The flexibility allowed me to reschedule and delay the movers arrival without penalty. They showed up on time, we're professional, and did a great job.

Jerome and Michael were called late into the day to cover for a crew that could not make my delivery. They took up the job and stayed on it until my new couch was delivered to me late into the evening - all the while keeping me updated about the situation.

Walter and Oheneba worked quickly and efficiently to deliver my new sofa couch. Would definitely hire them again!

Darwin and Joshua were so friendly and moved my enormous couch with ease down a flight of stairs. I will definitely use Lugg DC again! Highly recommend.

Rodney and Daniel were exceptional. They wrapped my white couch, paid attention to walls/doorframes and furniture feet. They were very communicative and kept me posted on their ETA’s. These guys were great!

Elliot and Jasimine were so kind and helpful. They even helped to move a couch into my neighbor’s house. Just amazing service. If you guys see this, thank you!!

These two were very fast, very friendly, and very professional. It took them less than a minute to get my couch in my apartment. I would absolutely recommend these two men. They did a great job.

Very friendly and professional. Speedy delivery and got an 81 inch couch in my townhouse like it was second nature.

Michael and Jerome were fantastic! They went above and beyond to help us move our sectional sofa. We will have a hard time ever moving this couch out without their help.

Young, courteous, strong and careful movers! Thank you!

Alvin was so helpful. I had to move a heavy couch. He brought moving dollies and made the process easy and quick. I highly recommend him!