5-star customer reviews

Bruno and Igor are absolutely phenomenal! They arrived early, which was already a great start, and their efficiency and professionalism completely blew me away. They picked up a mattress for me and assembled a rather complicated bed frame in just 30 to 45 minutes with ease. What truly stood out was their kindness and hospitality—they genuinely went above and beyond to make my life easier. You can tell they take pride in their work and care about providing the best service possible. On a scale of 1 to 10, I’d give them a 12. My words can’t fully capture how wonderful both of them are. If you’re considering hiring them, do it—you won’t regret it. I would hire them again in a heartbeat, over and over. Bruno and Igor are simply the best!

On time, friendly, professional, and worked quickly. Made sure they asked questions about how I wanted my mattress moved and offerred to wrap it, which was great because it's going into storage. They made my life easy! Thanks!

Very very nice and I was happy to have them bring the mattress inside my home. I would love to have them help me again!

The Lugg team communicated frequently and arrived on time. They took good care of our belongings and unloaded them where it was convenient for us. They even plastic-wrapped a mattress before we put it into storage. Great experience!

Diego & Marcus showed up and made something I felt was impossible, happen! It took me 6 hours to assemble a gym rack, but they disassembled and reassembled it in another room in less than 2 hours! They also moved the mattress and dresser into the old gym room in that time. I am so so so grateful they showed up and made a dream come true, in so little time!

I would 100% hire again!! They showed up early, came with pads, plastic wrap, bungee cords, mattress cover, everything you’d need for a careful move! They carried a super heavy Murphy bed around corners and up stairs seamlessly - all in the rain. I can’t thank them enough!!!

Marko and Benjamin went above and beyond and made this experience super pleasant and easy! They took care of the mattress and treated all items carefully so that they wouldn’t get damaged or even dirty from the outside all while continuously checking in with me. Appreciate it! Great team!

Omar & Welington were super nice, hard working, quick and know what they are doing. They even had a ‘sleeve’ for my mattress to keep it clean. Very happy with the service.

I can’t say w Hough GREAT things about Jose and Eder. They were so friendly and got the job done efficiently. I could tell they knew what they were doing when they hauled my king size mattress up three flights of stairs like they were carrying a pillow. Great work, guys! Thank you!

Did an amazing job picking up my bed and getting it into my house. They also helped my other Luggers with the mattress. Thank you!!!

Alejandro did a good job and had what he needed to move my queen mattress and box spring. I expected a bigger truck as I had originally listed a glass table to be included. I ended up putting the table in my car.

5/5, They were prompt, efficient, and helped set everything up, including installation of the air mattress

They were so helpful to set up my mattress in the base they delivered. Fast and clean and nice movers!

Darbin and Santiago figured out a way to pack a sprinter fan with 3 piece sectional couch, cal king mattress, bedframe, 4 drawer dresser, 2 night stands, 6 x 6ft long plants, rolling chair, 6 ft decorative house plant….then expertly maneuvered these items into my 2 BR apartment that was on the second floor. Along with their friendly service, they are seriously lowering my stress level during a stressful move. Thank you so much!

Highly skilled at delicate removal work or general moving both, I was really impresssed with Jacob and Darvi. Very pollite and courteous, they made a difficult job easy. We are so grateful!

Used Lugg for junk removal. Showed up within 10 minutes and got everything out quickly. The only thing I'd say that isn't well done is that it doesn't tell you about a dump fee when estimating. Only way I knew about it was after I received an additional charge and look at the FAQs. My fault for not checking before accepting

They traveled far distances and they did it quickly! Super friendly and greeted me when I came outside. The mattress came in good condition and they were in and out within 5-7 minutes. Great guys. Great Service. 10/10.

Pickup took a little longer than expected, but they helped me carry the mattress to the elevator! Thank you!!

I LOOOOOOOOOVE LUGG x's 10 These guys work their butts off and they are super professional. Jonathan was today's pick up and delivery driver, he came to my place of business to pick up the items and now on his way to the destination. I can't express my gratitude to him, it's super hot outside and he kept a smile on his face your the best! Download the app now for all of your pick-up needs or junk removal.

Jacob & Lucas were an amazing team. This was our first time using Lugg, so weren’t sure what to expect. They were very detailed oriented & helped point out any defects or scratches when we picked up our used mattress. We really appreciated their expertise.

Claude and Brandon were fantastic! Even brought both the base and queen mattress upstairs and assembled the bed base (adjustable platform) ! Couldn’t have asked for a better team! Thanks guys!

They showed up exactly on time and had moving blankets and a cover for the mattress. They were very hard working and moved everything out of our apartment and to our new house within 1 hour. Highly recommend!

So helpful, and quick and thoughtful helping me move! I only needed to move one bedframe and mattress but they came prepared with everything (mattress bag, and tools) and did everything (disassembly moving and storing) in under an hour. Such a great job, would definitely use again

They came prepared and ready to help out!! The van was a lot bigger than I thought it would be (I have a twin mattress), so the van went almost empty, but still great service nonetheless!! Will be using again!

They were kind and we’re very accommodating to moving mattress outside in addition to the items that needed to be moved into the truck. They were also understanding of me having a toddler and thus a lot of little parts everywhere.

They were awesome- really pros. They were careful not to damage anything, had to maneuver many stairs with large, heavy items (mattress, dressers, etc.) I am so grateful for their efforts. Thank you.

Antonio and Francisco were SO helpful with our move! They even moved a mattress that we hadn’t included in our description and moved everything so safely and efficiently. 10/10 would recommend!!