5-star customer reviews

He was timely, courteous, and delivered my cabinet. I had no idea how I was going to get it from Lowes. Thank you!

The whole thing was seamless! I thought I was needed at the pick-up to provide proof of purchase. By the time I arrived they had already picked up the item and were on their way to my home for delivery, where was husband was waiting. (Took the whole process of my husband and I trying to fit this chair in our small suv, off the table!) will defn do this again

Took longer than expected in terms of overall time from SF to Oakland. The original estimate was $178, but this ended up being ~$50 more. One mover seemed slightly less experienced than the other, but overall delivery was quick and easy. (I helped carry in the drawers, they just did the main body of the dresser.)

The delivery team went much better than expected. They were careful getting the huge sectional pieces through the door. They were helpful by positioning the pieces in place. I definitely recommend this team.

Movers were great. Truck was a little too small to everything but that’s my fault for not giving better dimensions. They were lots of help on pickup and delivery.

Above and beyond … they came from far away, no way they made money on this delivery! They were sweet, kind, nice and had not one complain, they just helped me! One one think they were relatives of the owners, seriously. Long drive, bridge tolls … for a ‘down the street delivery’. Great guys!

The team was fantastic! They packed quickly and made sure it was secure in the truck. Delivery they were awesome and plugged things in and set up everything we asked for help with.

Delivery was great. However, I was charged $93.50 4 times on my Citi Bank COSTCO card and 2 times on my Amex card. Why so many charges? I will only pay once !! Please call me to explain all the charges @ 510-715-6005.

Thanks so much for all the help and the solid communication. We appreciated the smooth, efficient delivery.

Another amazing Lugg duo!!! SO great—professional, happy, friendly, PERFECT pickup and delivery! THANK YOU!!!!

Lowe's had returned my product by mistake. Mauricio called me and gave me time to get it resolved with Lowes. Hugely appreciated!

Larry and Tom worked around the little obstacles picking up at Lowes and delivering to a busy residential address and made everything relaxed and easy. Thanks guys!

They were very polite and careful about the delivery. They packed it at the pickup site and unpacked it on delivery, placing it exactly where I wanted it. I recommend them fully.

Incredibly kind and speedy. They went above and beyond to get us a last minute delivery, thank you so much!!

He did an excellent job of returning a cabinet to Lowes. As a non-driver, it would have been impossible for me to handle this on my own. Thank you!

Exceptional Delivery and Customer Service! My husband and I recently had a large, heavy wood table delivered to our home, and we were incredibly impressed with Antonio and Francisco, who handled the delivery. Navigating our steep staircase with such a bulky piece of furniture could not have been easy, but they were incredibly careful and meticulous every step of the way. Not only were they skilled at handling our furniture, but they were also incredibly polite and professional throughout the entire process. They were respectful of our home and took extra care to ensure that the table was placed exactly where we wanted it. We honestly can't recommend these two guys enough! If you're looking for a delivery team that is skilled, careful, and courteous, look no further. They truly went above and beyond to ensure we were satisfied with their service. Thank you both so much! 🙏🙏

Fast and speedy delivery. Expert care in handling furniture and following instruction of placement. Will definitely use LUGG again!!! 😃

Super smooth delivery. Very prompt. Table was securely wrapped, protected and strapped down for transport and delivery. Placed exactly where I wanted it upon delivery arrival. Luggers were friendly and very efficient.

Excellent! Waited when the seller was running late. We’re super communicative with photos and arrived right on time. Super quick and efficient with delivery.

Communicated well, went above and beyond at delivery to move a very heavy piece of furniture down multiple stair cases and into our room. Thank you again!

I use Lugg for my clients whenever needed. (I'm a Professional Organizer, helping clients declutter their homes, offices, storage units; help clients pack/move/unpack.) So Lugg has come in super handy!! I just learned about them about a month ago. They've been in business 3 yrs. Soooo smart to start a company for on demand, small, local moves! Gives people a way to make quick cash same day with tips. Gives customers a way to get things they shopped for but can haul in their car. Gives my clients a way to de-clutter their space by selling or donating their large items! Tip! Donate furniture and building supplies (bricks, tile, ladders, tools, carpet, rugs, whatever) to the local Habitat for Humanity donation center! Lugg will drive it there!

Lugg was wonderful! The App was easy to use. I was able to schedule a move in short notice (the evening before), during the holidays (on New Year’s Eve) at a reasonable price. The 2-person moving team, Angel and Mauro, were prompt (early, actually), professional and exceptionally courteous and accommodating of my delivery specifications. Would gladly use Lugg for similar needs in the future. Thank you!

This was such an impressive job by these two. From pick up to delivery, they were fantastic. The parking in the neighborhood was tough and they were patient and we were able to snag a spot right in front. They were friendly and had a great attitude! I will use lugg again because of them :)

Humberto & Eduardo were extremely efficient & very nice people! I cannot believe how quick and easy they made this move for me:) I will definitely be using Lugg again for all my delivery needs.

Wrapped everything and took great care. Not the fastest (not the slowest either) but very high quality move