5-star customer reviews

They managed a complicated delivery that involved removing a light fixture and navigating very small turns to deliver my new sofa. They went above and beyond and were super focused and efficient. Highly recommend these two!!

The delivery service was awesome, the two gentlemen were outstanding representatives of your company, our only problem is we were double charged for some reason, which I understand was no fault of the delivery team , we were charged $110.00 and $330.20 and should have only been charged $110.00 please refund the $333.20 to my credit card thank you

Great Experience! Both gentlemen were very professional, kind and careful upon delivery. Excellent customer service and prompt too, I highly recommend! (Note: I am checking 'no tip' as we tipped in person :)

Both gentlemen (Richard & Duglas) were professional, personable and courteous. They were responsive and timely with the delivery. If I have people of this caliber delivering my items with care, I will Be using this app for all of my needs. Thank you to the dynamic duo. This was my first time using the app and it definitely won’t be the last.

They communicated well about delivery. They were understanding about my dog. They brought everything in and set it up. They were respectful and polite. Thanks for a good first experience with lugg.

Last delivery of the night and they still had an amazing attitude and were ready to move our couch upstairs! First time using this delivery service and I would recommend them any time.

Communication, protecting the merchandise from rain, assisting in moving objects from way before delivery merchandise to my desired location. Friendly- thank you

Freddy and Jose were excellent! They were able to pick up my order from Katy and seamlessly deliver to my home in Spring. They were extra careful and paid a lot of attention to detail when unloading and delivering my items. They were great and I would recommend to anyone moving or needing a delivery service.

Speed, verification that mirror was not broken upon delivery and removal of large packing materials for morror.

They are very professional, taking pictures before packing furniture and after unpacking furniture, detailing the details of the furniture before and after moving.

William and Abimbola were very professional. I especially appreciated all the communication before and during the delivery and they assembled the sectional and were able to remove some pieces as well. I’d had a poor experience the day before with other Luggers, but William and Abimola made up for it. Would Recommend for furniture delivery, hauling, And taking stuff to donations.

Very fast and friendly delivery. Wife tipped them a little more for their good efforts. Very happy with todays Lugg service. 1st time but will use them again in the future.

Marco and Luis were absolutely wonderful to work with. They were so easy to reach on the phone and on text. They were kind and prompt and very professional. They made the entire moving experience so simple. My new furniture arrived in perfect condition and they were an A ++ delivery team. Highly recommend.

Abel and Omar provided timely, professional service and helped with the furniture placement to ensure it was exactly as I wanted. Lugg movers never fail us!

Fast and efficient delivery they are both polite and very careful with my stuff! Highly recommend their service!

I was able to see every step of their progress before delivery so I could be on time as well. They were professional and careful with the furniture. Exceptional service.

Great service done by Diego from Lugg, excellent handling of the furniture

The two gentlemen handled my heavy mirror with great care. The delivery was excellent! I will definitely recommend.

Very professional! Both luggers let me know exactly what was going on and what they needed. Easy delivery and great personalities!

Had a super speedy delivery. Derek and Gabriel are very kind and respectful and even offered to relocate my boxes from the front door to the garage. They did fantastic and I would highly recommend them.

Freddy and Jose did a great job in delivery the piece of furniture I purchased. Very professional, on time, and great sense of humor, friendly guys. Highly recommend them!

Communicated well throughout the pick up & delivery. They made our first time using the service very easy!

I appreciated the good communication about the delivery time. They were very helpful in accommodating my requests.

Thank you for moving all of our furniture into storage and for helping us get something done that we’ve been meaning to do for several years!!

LUGG is a great resource! I have used LUGGers for a number of events over the last few years. Everything from standard moving of furniture to helping me move/sort boxes during a big garage cleanup. The people who come are always very courteous and helpful.....always willing to help in any way they can. I highly recommend their services -- a life saver for those of us with a bad back issue (my husband) OR for those of us who have okay backs but are not able to lift over 20 lbs.

The gentleman were very polite and professional. I can appreciate they were willing to come out if the city for my delivery.

Excellent service from both the gentlemen. Despite hiring them for just delivery they helped me assemble my bed as well.

They were awesome! Both men were very polite and friendly. Most importantly, they were vigilant and observant. They noticed something wrong with my furniture at the store and promptly notified me before picking up the furniture. They ensured that the problem was resolved before delivery. Very impressive!!!

They were extremely professional, handled the delivery very well and kept me informed during the whole experience.

I have booked luggage to deliver my furniture. They were very professional, punctual, and handled the sofa so carefully, I was assured that I have taken right decision of booking lugg

They kept me informed about my delivery the time they was arriving they arrived. They deliver my patio furniture set it up. It was in good condition and I tip them and they left excellent service.

Richard and Ibrahim arrived on time and they are very professional. Handled the delivery with care like the professional that they are. Their team work is top notch. I highly recommend.