5-star customer reviews

Communication as to pickup and arrival. They brought the couch in the house and put the cushions on it and were out the door in less than 10 minutes. Very professional.

Master tetris movers. Moved a huge couch into a small space with not a single ding to a wall or door frame. Kind and patient too.

Accommodating and professional service. They arrived on time and were very efficient and careful with handling the couch, which I appreciated. I estimated I would be able to get the furniture up the stairs with only one other person and how wrong I was. Fortunately they were there to help with the heavy lifting, as this job was way beyond what me and another friend would have been handle on our own. Thank you so much again!

this team is timely, communicative, and totally pro. got my couch up to a third floor apartment gracefully and quickly. so grateful to have had their help. thank you!

Marco and Luis were absolutely wonderful to work with. They were so easy to reach on the phone and on text. They were kind and prompt and very professional. They made the entire moving experience so simple. My new furniture arrived in perfect condition and they were an A ++ delivery team. Highly recommend.

Davari and Sean moved a couch for me and placed it in my basement. So helpful and wonderful to work with. Couldn't have asked for more. Strongly recommend!

James and Robert did a great job moving my couch! They were very communicative, respectful, careful and efficient from pickup to drop-off.

Service, effort, professionalism. Was a hard job but they got my couch up a narrow flight of stairs. Excellent job!

Wow, I’m so happy I found this service! I was able to get my sofa delivered in just a few hours. The delivery guys were super friendly and efficient. I 10/10 recommend!

Pedro and James were amazing. They did such a great job moving the couch down the stairs. No issues at all with bumps or scratches. The made everything fit too! I didn’t think it could be done!

My couch came on the same day I went to the store. They were so convenient and fast. They even bring the whole thing inside my place. Such a hard work! So glad my couch came faster than I thought.

Once again, Lugg came through for me. Fast pickup and delivery with no damage or hassle. Reasonable price. Would definitely use again.

These two were the BEST team that my partner and I could have asked for. They went above and beyond to help us move. Not only did they problem solve like WIZARDS, they were incredibly friendly and made sure that our items were moved safely. Which doesn't even really cover how difficult our job was. We had an incredibly difficult and HEAVY couch to move ( that I think many may have given up on), but they took the time to expertly move it with kindness and grace. I wish I could emphasize even more that they are both such a dream to work with. Truly so grateful for them!

These guys are the experts! Amazing job, very fast, friendly, and efficient. Went above and beyond to make the couch move a success!

I had been looking online to purchase Another Couch for my place. I own a car, so its been difficult finding one that would deliver. Came across the perfect Loveseat WITH DELIVERY!! Art & Peter saved the day, AND with a great price within my budget. Very professional and quick! Carried it upstairs like Hercules! Definitely recommend!! ⭐⭐⭐⭐⭐

They wrestled a BIG 2-piece couch up the twisty staircase to my top floor apartment, and then strategically maneuvered it through the door. Very impressive. :)

This was my first time using Lugg, and I was very please with the entire process. Ramon and Jose were excellent from the first notification, to pickup, and the delivery point. They were very efficient, communicative, and friendly when they arrived. They put my couch exactly where I needed to be, and were extremely professional. Much appreciated!

They were very efficient, friendly and my couch arrived in great shape. I’d definitely use this service again. Plus- making the reservation online was amazingly easy.

Convenience is the name of the game. Use the app to schedule pick up and delivery of large items.

Very good work. 10 out of 10 for professional communication and labor. Moved a large couch into my apartment quickly.

This my third time using LUGG and each time has been a great experience. This last pick up and delivery made by Edgar and Xavier went smoothly. They were friendly, careful, on time and professional.

Very professional and friendly service. Got our couch in to the apartment safely and without damage. 10 out of 10 would recommend

Went above and beyond during delivery. I really appreciate their technique and teamwork getting my awkward couch up three flights of stairs! I would recommend both, Fredy and Brandon, to anyone needing a delivery!

Fast, respectful, and strong! Carefully brought my couch pieces into my apartment without dinging any walls. Called me when they were uncertain that Ikea had given me all of my order and we got things straightened out!

Prompt, courteous, and very respectful of the surroundings when moving in the couch. Excellent workers and professional. Would use them again.

Very kind, quick and professional movers! They delivered a couch to my home and even helped move out the old couch—removing the legs for me to fit out the door. This was my first time using the app and I will definitely use again.

These guys rule! They were all the boxes. Simple and direct w questions/ quick and efficient reaction to guidance. My couch was a bit complex- vintage, heavy and fold up so it moved a lot during the process- but these guys kept cool and gentle with the piece! Moving it all the way to where I needed.

William and Abimbola were very professional. I especially appreciated all the communication before and during the delivery and they assembled the sectional and were able to remove some pieces as well. I’d had a poor experience the day before with other Luggers, but William and Abimola made up for it. Would Recommend for furniture delivery, hauling, And taking stuff to donations.

Both men went way above what was asked of them as couch did not quite fit in the elevator and we had to pivot and they carried it up three stories of to the third floor and they worked greatly as a team to get it to my destination. They were amazing!

Took great care of our couch and bringing it into our home. The couch went straight upstairs to a bedroom, the space is narrow and they did not scratch up the walls. Great jobs guys! Thanks again.

John and Caleb are amazing!!! Rockstars and went out of their way to help move our couch that almost didn’t fit in our home. Would highly recommend!

Omar and Kevin came right on time and were so nice and helpful. They did a great job getting a particularly large and heavy box into our house. Thank you again. We will definitely use this service again when needed.