5-star customer reviews

He was on time and extremely friendly. He did an excellent job with our huge IKEA delivery. Thank you!

Once again, Lugg came through for me. Fast pickup and delivery with no damage or hassle. Reasonable price. Would definitely use again.

Steven and Steven were awesome! They emptied a one bedroom apartment full of furniture in a half hour! They were super friendly and helpful. Amazing guys!

This my third time using LUGG and each time has been a great experience. This last pick up and delivery made by Edgar and Xavier went smoothly. They were friendly, careful, on time and professional.

Jawan was great. Guaranteed 5 star service and appreciate him delivering my item from IKEA. Thank you for getting my furniture to my home in the same exact condition as I bought it

Marco and Luis were absolutely wonderful to work with. They were so easy to reach on the phone and on text. They were kind and prompt and very professional. They made the entire moving experience so simple. My new furniture arrived in perfect condition and they were an A ++ delivery team. Highly recommend.

They were both amazing! Quality work, and they took great care of my furniture! Would highly recommend this duo!

These two are incredible!! Very efficient on time very friendly and compromising. Keep them busy lug!

Wonderful move team. Very professional and great adapting to change on the job. Very professional and easy to work with.

Convenience is the name of the game. Use the app to schedule pick up and delivery of large items.

I’d like to ask them if they can assemble a table and chairs from IKEA and a microwave stand from another store in a week or so?

Jesus and Mario did a fantastic job. They took extra care and consideration to not scratch my leather couch and are very friendly and professional. 10/10 would recommend to anyone👍

Ted and Nicholas had to bring a second item to us due to a factory defect on Ikea's end. They were super nice about having to make a second trip!

Checked in prior to getting to ikea. Let me know when they started to my house and when they arrived. Polite. Put the boxes where I directed them.

This was hands down the easiest furniture moving experience i have ever had! Adeel & Darnell moved heavy, antique furniture as if it was as light as Ikea, and did it safely in under an hour start to finish. I hate moving but I'll definitely use Lugg again!

Windy and pouring rain, but they got the job done. Didn't have a way to tarp the back of the truck, so some things got a little wet, but the weather was so bad it was not concerning.

Omar and Kevin came right on time and were so nice and helpful. They did a great job getting a particularly large and heavy box into our house. Thank you again. We will definitely use this service again when needed.

Super professional and quick. They picked up all the boxes of the Ikea Pax set from IKEA and brought it in to the house and carefully placed it in the bedroom. Greatly appreciate their work!

Jesus and Mario were excellent and so helpful! I really appreciated how thorough and helpful they were. Would definitely use them again :)

Punctuality and customer service! Excellent! I will be getting more furniture from IKEA and I want Jesus J to bring it!

I had been looking online to purchase Another Couch for my place. I own a car, so its been difficult finding one that would deliver. Came across the perfect Loveseat WITH DELIVERY!! Art & Peter saved the day, AND with a great price within my budget. Very professional and quick! Carried it upstairs like Hercules! Definitely recommend!! ⭐⭐⭐⭐⭐

Excellent service! We will never try to pick up large item purchases on our own again! So worth the time saved and hassle. Thanks, gentlemen!

Our movers practically beat us home , they were so efficient and professional. Both were friendly . The service was so outstanding we will look forward to another purchase from IKEA and using the delivery service again. Thank you Mario and Steven.

Wow, I’m so happy I found this service! I was able to get my sofa delivered in just a few hours. The delivery guys were super friendly and efficient. I 10/10 recommend!

Very nice people!! It was very helpful. I highly recommend them to anyone who is first time to use IKEA delivery.

William and Abimbola were very professional. I especially appreciated all the communication before and during the delivery and they assembled the sectional and were able to remove some pieces as well. I’d had a poor experience the day before with other Luggers, but William and Abimola made up for it. Would Recommend for furniture delivery, hauling, And taking stuff to donations.

Great job moving an IKEA purchase we had made. We needed the items on the third floor and Jesus and Steven did it with ease.

Incredible guys. Trustworthy, hardworking and went the extra mile to make sure my cargo was delivered safely!

Jawan was great! We did have a problem with Lugg though…our delivery was supposed to be between 2-3pm and our items did not get delivered until 8pm. On the app, there were 3 different driving teams and when we called the first one around 3pm, the driver claimed to be on their way to IKEA for pickup and then our home. We had to cancel plans because we were relying on the delivery from Lugg. A refund would be appreciated.

Steven.2 were awesome! Moved me out of my second floor apartment as- fast and efficient! Really nice guys! I ❤️ Lugg!

Semisi and Jamal were great! They took good care of the furniture, even though it’s heavy! Highly recommend!

Very happy with the service, quick and the furniture was handled with care! Thank you, I will recommend the service!