5-star customer reviews

Fabulous job! The movers were very professional and friendly. So glad the Lugg is on the east coast now!

Amazing amazing movers! They were helpful, communicative, careful, experienced, and fast. Thank you!

Michael and Jerome were very kind and great at communicating. They were considerate, humorous, and very effective movers.

The movers were great. They were efficient. The Lugg experience was problematic. The scheduling went awry and even the pickup location, which Lugg put in the wrong place even though it had the correct name of the business and the address. When that all got straightened out, the people involved handled everything professionally.

Incredible, would highly recommend them to anyone. They problem solved and never gave up. Best movers I’ve ever used.

These two were very fast, very friendly, and very professional. It took them less than a minute to get my couch in my apartment. I would absolutely recommend these two men. They did a great job.

Lawrence and Joshua were amazing! They were really friendly, professional, knowledgeable, efficient and timely. They were very attentive and helped with disassembling/packing my tv and desk. I was very anxious about using movers and this experience has definitely put my mind at ease. I would highly recommend both of them!!

They were the most proficient movers I’ve worked with. They prioritize so that we got all the heaviest and bulkiest items moved today, last time that required two trips. They moved a little bit slower than other Lugg teams I’ve worked with, but out of deliberation and care. They made sure nothing was damaged or worse in the moving process. I’d be happy to work with them again.

This team of movers was excellent. They were careful but efficient. They were friendly but focused on the job they were doing. One piece of furniture was especially heavy, and I’ve been worried about getting it down the stairs for a while now. They got it done and I’m so relieved. Next time I have a job for Lugg, I’d love it if these guys came out again. Five stars, great job!

A little frustrated by the setup because movers assigned after the promised window, but once we got these movers they were great!

Amazing work!!! Would hire for myself, family, and my kids for college move in! LUGG definetly holds a high standard for their work because let me tell you how amazing they did! No hassle or time consuming drop off, very easy to communicate aswell. My two movers Jerome and Michael M. We’re the amazing people who gave me a great experience! ALWAYS CHOOSE them and LUGG for any of your moving needs

My second time with Michael and Jerome as my Lugg movers, and they did a phenomal job with my move again! They communicated times well, wrapped all my furniture up carefully, and extremely friendly. They’re truly experts, and completed the job quickly! Thank you again Jerome and Michael! Can’t express my praise and thanks enough.

Very kind and professional movers; appreciated the great work they did to carefully move an awkward and heavy sofa. Thank you! (NB - apologies for the delay in providing this tip. There was a dispute regarding the overall charge, which was more than double the estimate due to an error by Lugg. My payment of this tip isn’t in any way an acceptance of that overcharge.)

Rene and Jabir are very friendly, kind person, and expert movers. They move stuff gently and efficiently.

Michael and Emmanuel were the best movers I’ve had so far on this platform. Exceptional, would absolutely use again.

Amazing movers. We had a slight hiccup at ikea but they were very understanding. Amazing people all around!

NEVER MOVING W/OUT THESE FOLX AGAIN Timely, communicative, respectful, hardworking. I was also upgraded to their largest truck option for free even though I had reserved a pickup truck (the smallest option) a couple days prior And I had a 35% discount for booking one "lugger". All in all it ended up being legit 50% less (at least) than the going rate of other moving companies I looked at when shopping. They even had another person there solely to drive so no need to worry about driving a moving truck Smooth moving experience got all my furniture I booked for one hour but it actually took two, they were so patient

These guys were amazing. Expert movers who used lifting techniques to move a huge bookcase and king size bed in minutes! Truly my best Lugg experience yet!

These guys were absolutely amazing! I’ve never seen movers that could Tetris like this and I’m quite an experience Mover. I was thrilled with the service, the friendliness, their expertise, and they most certainly went above and beyond helping me with additional furniture. I can’t recommend Michael and Jerome enough! Five stars all the way!

Very professional, efficient and friendly movers! Handled the cabinet with great care. Despite the delayed arrival time from an earlier move, am very pleased with the delivery. Would be glad to use them again.

Michael and Jerome are the most professional movers I've ever have a pleasure of working with. They're both extremely courteous, careful, and professional both in timing and in making sure that the move went flawless and there wasn't a trace of damage.

Communication. We knew where the truck was in real time. Able to message detail directions to the guys. Superior service. The guys went way above and beyond great service. They were friendly, willing and capable in every respect.

Really great job, exceeded all of my expectations. When there was a delay in pickup, Lugg upgraded my van to a box which was very appreciated. The movers texted me every step of the way before their arrival.

I cannot speak highly enough of Michael and William. It literally snowed the day before my move, it was the coldest day in the past year, and yet they still showed up right on time and were the bright spot in my day (and moving is really never fun). They rolled with the punches when cars were illegally parked in the moving van spot, and DC parking enforcement was too understaffed to send a tow truck. I truly couldn’t have done this without them. You’re lucky to have them. Hands down the best movers I’ve ever had.

Amazing service from Jerome and Michael M they are God sent they are fast and reliable, truly above and beyond!!!! What an amazing experience Michael and Jerome were truly fantastic! They arrived on time, packed everything into their truck efficiently , and delivered everything to our apartment quickly. They are the best!!!! I look forward to working with them again

Daniel and Jerome were great, friendly and professional movers, and got the job done really efficiently and well!

Michael and Bryant were fantastic movers! They were very efficient and were able to move some really big/ heavy furniture. And they made sure to secure everything in the van, which I appreciated. And they did it all while in good spirits. Thanks again!