5-star customer reviews

Another amazing Lugg duo!!! SO great—professional, happy, friendly, PERFECT pickup and delivery! THANK YOU!!!!

Wow, I’m so happy I found this service! I was able to get my sofa delivered in just a few hours. The delivery guys were super friendly and efficient. I 10/10 recommend!

Incredibly kind and speedy. They went above and beyond to get us a last minute delivery, thank you so much!!

The whole thing was seamless! I thought I was needed at the pick-up to provide proof of purchase. By the time I arrived they had already picked up the item and were on their way to my home for delivery, where was husband was waiting. (Took the whole process of my husband and I trying to fit this chair in our small suv, off the table!) will defn do this again

Did you take a photo of the chair at the delivery address? If so can you please send it to me. Thanks

Marco and Luis were absolutely wonderful to work with. They were so easy to reach on the phone and on text. They were kind and prompt and very professional. They made the entire moving experience so simple. My new furniture arrived in perfect condition and they were an A ++ delivery team. Highly recommend.

Omar and Kevin came right on time and were so nice and helpful. They did a great job getting a particularly large and heavy box into our house. Thank you again. We will definitely use this service again when needed.

Movers were great. Truck was a little too small to everything but that’s my fault for not giving better dimensions. They were lots of help on pickup and delivery.

Humberto & Eduardo were extremely efficient & very nice people! I cannot believe how quick and easy they made this move for me:) I will definitely be using Lugg again for all my delivery needs.

I had been looking online to purchase Another Couch for my place. I own a car, so its been difficult finding one that would deliver. Came across the perfect Loveseat WITH DELIVERY!! Art & Peter saved the day, AND with a great price within my budget. Very professional and quick! Carried it upstairs like Hercules! Definitely recommend!! ⭐⭐⭐⭐⭐

This my third time using LUGG and each time has been a great experience. This last pick up and delivery made by Edgar and Xavier went smoothly. They were friendly, careful, on time and professional.

Convenience is the name of the game. Use the app to schedule pick up and delivery of large items.

Communicated well, went above and beyond at delivery to move a very heavy piece of furniture down multiple stair cases and into our room. Thank you again!

Exceptional Delivery and Customer Service! My husband and I recently had a large, heavy wood table delivered to our home, and we were incredibly impressed with Antonio and Francisco, who handled the delivery. Navigating our steep staircase with such a bulky piece of furniture could not have been easy, but they were incredibly careful and meticulous every step of the way. Not only were they skilled at handling our furniture, but they were also incredibly polite and professional throughout the entire process. They were respectful of our home and took extra care to ensure that the table was placed exactly where we wanted it. We honestly can't recommend these two guys enough! If you're looking for a delivery team that is skilled, careful, and courteous, look no further. They truly went above and beyond to ensure we were satisfied with their service. Thank you both so much! 🙏🙏

Lugg was wonderful! The App was easy to use. I was able to schedule a move in short notice (the evening before), during the holidays (on New Year’s Eve) at a reasonable price. The 2-person moving team, Angel and Mauro, were prompt (early, actually), professional and exceptionally courteous and accommodating of my delivery specifications. Would gladly use Lugg for similar needs in the future. Thank you!

Super smooth delivery. Very prompt. Table was securely wrapped, protected and strapped down for transport and delivery. Placed exactly where I wanted it upon delivery arrival. Luggers were friendly and very efficient.

Thanks so much for all the help and the solid communication. We appreciated the smooth, efficient delivery.

Above and beyond … they came from far away, no way they made money on this delivery! They were sweet, kind, nice and had not one complain, they just helped me! One one think they were relatives of the owners, seriously. Long drive, bridge tolls … for a ‘down the street delivery’. Great guys!

The team was fantastic! They packed quickly and made sure it was secure in the truck. Delivery they were awesome and plugged things in and set up everything we asked for help with.

Super nice guy that communicated great and knocked out the delivery within an hour from when I scheduled it.

Delivery was great. However, I was charged $93.50 4 times on my Citi Bank COSTCO card and 2 times on my Amex card. Why so many charges? I will only pay once !! Please call me to explain all the charges @ 510-715-6005.

Fast and speedy delivery. Expert care in handling furniture and following instruction of placement. Will definitely use LUGG again!!! 😃

They were amazing!!! They helped out with lots of miscellaneous things we needed on top of a great smooth efficient delivery. I definitely recommend these guys!!

The delivery team went much better than expected. They were careful getting the huge sectional pieces through the door. They were helpful by positioning the pieces in place. I definitely recommend this team.

William and Abimbola were very professional. I especially appreciated all the communication before and during the delivery and they assembled the sectional and were able to remove some pieces as well. I’d had a poor experience the day before with other Luggers, but William and Abimola made up for it. Would Recommend for furniture delivery, hauling, And taking stuff to donations.

This was such an impressive job by these two. From pick up to delivery, they were fantastic. The parking in the neighborhood was tough and they were patient and we were able to snag a spot right in front. They were friendly and had a great attitude! I will use lugg again because of them :)

Omar and Kevin made the delivery so easy on us. They were very cooperative and would use them again for sure. Thank you Omar and Kevin!

Team showed up in the time frame, were good communicators and very friendly. They loaded boxes efficiently and then updated me on how delivery connection on the other end.

They were very polite and careful about the delivery. They packed it at the pickup site and unpacked it on delivery, placing it exactly where I wanted it. I recommend them fully.

Delivery was fast, easy to arrange, great communication with updates, and very professional. The furniture was wrapped and protected during transport. Highly recommend this service.

Excellent! Waited when the seller was running late. We’re super communicative with photos and arrived right on time. Super quick and efficient with delivery.

Took longer than expected in terms of overall time from SF to Oakland. The original estimate was $178, but this ended up being ~$50 more. One mover seemed slightly less experienced than the other, but overall delivery was quick and easy. (I helped carry in the drawers, they just did the main body of the dresser.)