5-star customer reviews

Alisher and Carlos apparently had just run out of plastic wrap on their previous Lugg, so I just recommend to be over prepared in future. They did offer to pick more up on the way to delivery location to wrap in order to leave in my place, which is undergoing some dusty renovation work. I appreciated that but was worried I might be charged. They were friendly, efficient and took care with my sofa. Arrived in the estimated window and delivery went smoothly.

Made it easy breezy. Would like to tip $40 but getting “Page not found” when I hit the tip button. Any suggestions?

Incredible movers! Above and beyond and so kind and willing to get creative. Can’t recommend them enough

They were on point. But will become less efficient if not supervised. Overall it was an amazing experience. Will definitely hire them again if there is a chance.

Very quick and efficient! I was shocked at the price for delivery. I got my couch delivered the same day, within 2 hours after purchasing. Heck to the yeah. 👏🏻 👏🏻👏🏻 I’ll definitely use this service again. Thank you!!

Prompt delivery. Good communication while in route. Love and care with the piece of furniture. Super great! Will use again!

This needs 10 more stars! John and Yadier were and are the thing since slice bread! But better! Never has a delivery been so smooth and uneventful! These two men carried in a 53”x84” heavily framed mirror. They were happy, polite and proud of the work they were doing. I definitely will have them help me again and again!

They delivered it quickly and perfectly and were kind all at the same time. Plus they did it in a day it was really cold.

Timely and very professional. Not very impressed with Michael. My other 3 had a great attitude and very positive. Michael was nice but added drama regarding challenges of the delivery.

This my third time using LUGG and each time has been a great experience. This last pick up and delivery made by Edgar and Xavier went smoothly. They were friendly, careful, on time and professional.

I am so happy to know about this service. The process was as simple as ordering an uber. The movers were great and very friendly!

Great guys! Excellent service! I like that they thought through moving large furniture up stairwells and brought plastic wrap to ensure my furniture was protected.

Super timely delivery. Very professional service. Put heavy furniture item exactly where we asked. Thank you.

Great service. Delivered during rush hour traffic. Covered / protected the furniture piece during transit.

They were wonderful in communication and helped resolve a problem with the store they were picking up from. Thank you so much!!

Carlos and John were very friendly in my Lugg experience (first time user). They took care of my sleeper sofa with care and were great in taking the legs off to get it into the doorway.

They keep in touch with a message and fone calling as they were doing the pickup and delivery. That make it easier for me. Thank you very much.

William and Abimbola were very professional. I especially appreciated all the communication before and during the delivery and they assembled the sectional and were able to remove some pieces as well. I’d had a poor experience the day before with other Luggers, but William and Abimola made up for it. Would Recommend for furniture delivery, hauling, And taking stuff to donations.

Great first time experience with Lugg! Yadier was super friendly and got the job done. I’d highly recommend this service to anyone and will use it again myself. Thanks, Yadier!

Delivery was fast, easy to arrange, great communication with updates, and very professional. The furniture was wrapped and protected during transport. Highly recommend this service.

Great service! The app was easy to use and the Jeremiah and Jacob were wonderful. I'll definitely be using Light again soon.

Convenience is the name of the game. Use the app to schedule pick up and delivery of large items.

Jeremy was on point with regards to communication, delivery of my item was very smooth, and took care of my floor to ceiling mirror with extra care. Highly recommended team work!

They were on time, wrapped my chair, were careful not to soil or damage it, and were careful to move it inside the house without damaging other furniture or paint on walls. Great service!

I had been looking online to purchase Another Couch for my place. I own a car, so its been difficult finding one that would deliver. Came across the perfect Loveseat WITH DELIVERY!! Art & Peter saved the day, AND with a great price within my budget. Very professional and quick! Carried it upstairs like Hercules! Definitely recommend!! ⭐⭐⭐⭐⭐

John and Carlos were fantastic. Great team. Super quick and efficient. Careful. Would use again and highly recommend.

Omar and Kevin came right on time and were so nice and helpful. They did a great job getting a particularly large and heavy box into our house. Thank you again. We will definitely use this service again when needed.

Great attitude and very knowledgeable. Delivery was heavier and larger than expected and they did great.

Both were professional, friendly and efficient. They were particularly careful to protect the floors and other furniture. They were outstanding! I am now a Lugg fan! Steve

Wow, I’m so happy I found this service! I was able to get my sofa delivered in just a few hours. The delivery guys were super friendly and efficient. I 10/10 recommend!

Marco and Luis were absolutely wonderful to work with. They were so easy to reach on the phone and on text. They were kind and prompt and very professional. They made the entire moving experience so simple. My new furniture arrived in perfect condition and they were an A ++ delivery team. Highly recommend.

Good service! We asked Jon and Jeremy to adjust the locations of our sofas and the rugs, they did it quickly with no question asked. They took very step to ensure the save delivery of the sofa. Thank you Jon and Jeremy!