5-star customer reviews

Isaiah was the best. Please know that he was so pleasant. I would like to tip him extra. Matthew had no idea what he was doing. Please train him.

They made the best out of a terrible situation. The lugg app should prompt individuals using a disposal center to confirm its operating hours. They went above and beyond in an unfortunate situation

First time I used Lugg and I will be using it again! Jerome & David were the best movers, thank you!!

Kervin and Hector were the absolute best Luggers I’ve ever hired on this app (and I’ve hired 2 other times). They were amazing — so efficient, so helpful. I wish I could request them for every job!

THE BEST!!! Orandae and Vernon were so efficient and super kind. They did a pickup for me on a super busy street and were quick and efficient. Highly recommend working with them as they will do an amazing job. Thank you both so much for the help!

This was one of the hardest jobs I’ve ever encountered. These people were the best ever. So so so kind and they problem solved the entire time. They figured out how to take off the legs of the couch. When it didn’t go up the elevator they fit it up 6 flights of stairs. And the. They slipped it thru a tiny door. These guys are hero’s. Truly exceptional people. They were prompt kind and professional the whole time.

Very professional, friendly and hardworking movers — I lucked out! Great team.

Annur and Adrian were seriously the best! They made my move efficient and painless - thank you so much!!

Used this app twice now. All 4 movers I've had were absolutely fantastic! Such a great app. So glad I found it.

The best!!! This was the least stressful move ever. And my furniture was handled with so much consideration and care. Also, our space is a bit difficult to navigate and they did it so perfectly! Would 100% recommend. Yonathan & Javier are fantastic!

Young, courteous, strong and careful movers! Thank you!

Had absolutely the best move with these two! They were efficient and obviously knew what they were doing. Super kind and very knowledgeable

The best movers! So quick, efficient, nice and amazing! I will definitely recommend Lugg for moving! Truly the best experience!!!!

William and Tauren were the absolute best movers—they were so professional, friendly, and efficient. They went above and beyond with their service, and the move went without a hitch. They even helped me get rid of my current couch/put it on the curb. And we had such great conversations in the short time they were here! I would 1000% hire them to move again!

Always reliable, kind and efficient service with Lugg Movers — thank you for saving my back!!

Marco & Juan were amazing movers I would highly recommend. They were friendly, fast, efficient and made everything super easy. Plan on using them again in the future!!

Lugg sent movers to a store in Pennsylvania where they collected my purchases and drove them to a nursing home in Delaware. ALL IN ONE DAY! Actually - within 3 hours of my request. Amazing service. Reliable and professional and SPEEDY!!!! A+!

Carlos and Vincent were amazing! They are the best movers I’ve had. Polite and professional. And Fast!

Really patient and kind, especially when there was an issue with Best Buy accepting pickup! Excellent and friendly service!

Professional, efficient, and a total breath of fresh air Antrone and Askari exceeded every expectation. They arrived on time, handled my belongings with care, and made the whole moving process feel effortless. Their professionalism and attention to detail really set them apart—and let’s be real, that’s not something you find every day. I genuinely appreciated how smoothly everything went. If you’re looking for movers who actually care about doing a great job, these are your guys.

Marcos & Terrence could not have been better, they made everything very easy for me, took exceptional care with my item and in my home. Best guys! They did a fantastic job!

These guys were the BEST!!!!!! I will surely use LUGG again and I will surely request the same awesome guys that helped with my move.!!!

The BEST experience— I was updated all throughout. They moved things seamlessly and were super helpful. Thank you!!

Robert was excellent! Super friendly and tries his best to be as helpful as possible. Nothing but good things to say.

These guys were simply the best. Handled a 5 floor walk up with care and professionalism. Extra points for being great guys and greeting my dog. Would 100% recommend both.

Sadiki and Carlos were absolute pros! 🚛🔥 They handled my move with efficiency, skill, and a great attitude from start to finish. Everything was packed and transported with care, and they went above and beyond to make sure everything was placed exactly where I needed it. Super friendly, expert movers, and incredibly professional. If you need a stress-free, smooth moving experience, these are the guys to call! Highly recommend—5 stars all the way! 🌟🌟🌟🌟🌟

Having Kelton as my mover was the best possible choice. I’ve used Lugg before and never had such a professional, efficient, and overall pleasant experience. He was early, communicate, and patient with me and the client he picked up from. 10/10 would work with him again—no hesitation.

We hired two separate sets of Lugg movers on the same day: One to remove a bulky, heavy, no-longer-working fridge from our upstairs apartment, and the other to pick up and deliver its replacement. Both jobs were challenging: The workers had to maneuver the appliances along narrow hallways and down / up a long, narrow internal stairway. They needed to remove the doors from both refrigerators to make them fit. Both teams carried out these challenges with patiences, persistence and professionalism! They went far beyond the call of duty and were cheerful and helpful the entire time. We were very grateful and would definitely use this service again.

Curtly and Lordjara got my large TV from Best Buy with ease. They handled the item with care and even helped get it onto my stand. Really appreciated having them to deal with the heavy and fragile item and getting my media set up going in my new apartment.

Aston and Edward were excellent at handling my new furniture. The furniture was wrapped and well protected. I definitely would recommend Lugg for moving. The app was easy to use. The store where I purchased the furniture recommended another delivery service but they had so many bad reviews and they had a app that was difficult to use. Lugg is the best!

You could not ask for a better team! Lovely people, expert movers, right on time! Truly the best! They are awesome.

The best team everrrrrrrr . Like these are my people! These two are amazing !!!!!!! The best ! So kind and efficient and patient and caring ;) my favorites 🤎🤎🤎🤎🤎 thank you Marcos and Henry! Dream Team!!! Blessings !!!🎈🎈🎈🎈🎈

BEST movers we have ever had. They were efficient, kind, helpful, stand up people. They are amazing and seriously made our day 1000x easier. Cannot say enough good things about Alonso and Denmark are the DREAM TEAM!!!