5-star customer reviews

Isaac and Fadil were extremely polite, caring and professional. They did quality work in a short amount of time, and kept me updated throughout the entire process. They went above and beyond, and made every effort to make sure none of my things were damaged, nor any of my walls or anything. They wrapped our furniture in pads, came prepared with so much equipment to protect our stuff. I am a lifelong Lugg user because of an amazing crew like Fadil and Isaac

Aaron and Jose are very professional. They took extreme care with our furniture item and worked with us to place extra padding on the floor before placing the item in its location.

I had been looking online to purchase Another Couch for my place. I own a car, so its been difficult finding one that would deliver. Came across the perfect Loveseat WITH DELIVERY!! Art & Peter saved the day, AND with a great price within my budget. Very professional and quick! Carried it upstairs like Hercules! Definitely recommend!! ⭐⭐⭐⭐⭐

They kept me informed well throughout the process. They also were super careful with the furniture piece they picked up and delivered. Could not asked for a better crew.

Francisco and Alonso were great! Would recommend them for moving furniture - went above and beyond for sure!

This was my first time using Lugg and I’m so happy I did it. Leonel and Jose were very professional and polite. I was moving a large piece of vintage wood furniture with different parts. They dissembled the piece and loaded it into their van very quickly. When they moved it into my apartment, they were very careful not to damage the wood, which is impressive considering I live up three flights of narrow spiral stairs. They exceeded my expectations in terms of timing and I would definitely hire again.

They were on time and careful with the furniture. I am very satisfied with all aspects of this job and would use you all again.

Great guys! They were sharp on time to pickup my furniture at the store. Delivery was fast and with care. Thank you.

Adrian and Roberto were great! They were friendly, worked quickly and handled our furniture with great care!

I love Lugg! I brought fueniture from Habitat ReStore which does not have delivery but I downloaded the app in the store received a fair estimate. The app updates you every step of the journey and they delivered on time professionally. Highly recommend.

Oscar and Nikos were fantastic!! From start to finish they provided exceptional service. Our furniture was in such good hands with them. Communication was excellent. They set up our sectional exactly where we wanted it. Most importantly, they were incredibly polite and thoughtful! What wonderful service! I highly recommend Lugg and our Luggers were 5 stars! Thank you, Oscar and Nikos!

Ramiro and Fadil were on time, extremely professional, friendly and made the move effortless. They carried some of our furniture to the 4th floor via stairs with utmost care. Everything was possible, and done with care and a smile. You gained customers for life!

Lansana and Fadil delivered excellent service! Both were super friendly and handles our furniture with care! ⭐️⭐️⭐️⭐️⭐️

Very professional and courteous !! Wrapped my purchases and were mindful when placing the furniture in the home!

Both Ramiro and Fadil were great at moving the furniture efficiently and working with me and my family. Great customer service—thank you both!

They were incredible! Great at communication before they picked up item and upon delivery. The furniture piece was tricky to move into my 3rd floor condo. They did amazing problem solving to move it safely and quickly upstairs. They were so helpful and fast. I would use them again to move anything! Fantastic!

Ramiro and Fadil were very professional, prompt, and helpful. Not only did they pick up early, but they also helped me get furniture protector pads on the feet of my couch and helped me get it set up. This was a tricky delivery - two wide couches up a wrapping staircase - but these two made it look easy. Thank you!

Ramiro and Nikos were professional, friendly and efficient. They were careful to wrap my furniture and expertly packed my items in a PODS container. They were done in about an hour. It was the easiest move I’ve had ever!

Issac and Fadil were great. My original Luggers canceled and these guys picked it up. They were on time, communicative, and super nice. Issac even took the extra time to help me understand how to assemble my furniture. Thank you!

William and Abimbola were very professional. I especially appreciated all the communication before and during the delivery and they assembled the sectional and were able to remove some pieces as well. I’d had a poor experience the day before with other Luggers, but William and Abimola made up for it. Would Recommend for furniture delivery, hauling, And taking stuff to donations.

Wonderful and professional. Really helped get us the furniture we needed. Friendly and good communication.

Worked well, the guys were nice. 5 stars because the furniture came back intact, but one piece of feedback - they should take the time to read the notes, because they missed one receipt, they didn't read the comments on what items should be picked up. Came back with the other stuff on their own dime, my husband got compelled to tip them more with cash - which I didn't think was our duty to help them out for their mistake.

Convenience is the name of the game. Use the app to schedule pick up and delivery of large items.

The guys were extremely professional and proficient in the way they delivered our items. They were efficient and took care to ensure our furniture was set up without any problems.

Delivery was fast, easy to arrange, great communication with updates, and very professional. The furniture was wrapped and protected during transport. Highly recommend this service.

Omar and Kevin came right on time and were so nice and helpful. They did a great job getting a particularly large and heavy box into our house. Thank you again. We will definitely use this service again when needed.

This my third time using LUGG and each time has been a great experience. This last pick up and delivery made by Edgar and Xavier went smoothly. They were friendly, careful, on time and professional.

They did great job wrapping the furniture and carefully moving through the corridors and in the apartment. Very quick and polite movers.

Absolutely awesome service! They moved some incredibly heavy furniture for my organization and did it so quickly. They were careful not to hit walls and communicated well through the whole process. Cannot recommend enough!

Kept me informed of the timing. Extremely polite - introduced themselves. Took care when moving the new furniture and all the furniture around it

Excellent customer service same day delivery reassembly and disassembly of furniture great movers 10/10.

Wow, I’m so happy I found this service! I was able to get my sofa delivered in just a few hours. The delivery guys were super friendly and efficient. I 10/10 recommend!