5-star customer reviews

One of the best experiences moving quickly and efficiently. Yonattan and John showed up within an hour of booking the reservation, and had my belongings moved into storage within the hour. Both extremely friendly and would highly recommend to anyone.

Movers were nice, communicative and very efficient!

Great experience, from communication and texting. Letting me know when they will arrive to wrapping up my furniture and dropping it off at storage. Wouldn't change a thing.

Dealing with emptying a storage unit is a logistical nightmare but Nilson and Kevin were patient and made it easy on me. Highly recommend!

These guys were lovely and very friendly. They stayed with me the entire time while providing updates and playing Tetris with my boxes in the storage unit. A great team! 10/10

Wagner showed up with a good attitude and ready to work. He was friendly and efficient helping us move things from our apartment and into storage. Would definitely work with him again if given the opportunity.

Friendly, cool guys that made quick work of my move, moved my 1 bedroom apartment into a pretty small 10'x10' storage unit for now. They took good care of my stuff while handling it and knew what they were doing, would definitely love their help with any future moves

Faber was really helpful helping me reshuffle boxes in our basement storage locker before we headed to the outside storage facility. He and William hit some serious rush hour traffic, but they arrived without problems, and I am grateful this complicated job was completed with their help.

Used this app twice now. All 4 movers I've had were absolutely fantastic! Such a great app. So glad I found it.

Hector and Anibal did such a wonderful job at moving all my items into my storage unit. They really made the moving process smooth and I appreciate all the hard work that they put into this!! They were both super nice people!

Lugg sent movers to a store in Pennsylvania where they collected my purchases and drove them to a nursing home in Delaware. ALL IN ONE DAY! Actually - within 3 hours of my request. Amazing service. Reliable and professional and SPEEDY!!!! A+!

Eddie is AMAZING!!! Derek is AWESOME!!! These guys made my life easy from beginning to end! So professional & courteous. Stacked my storage unit to the hilt! First time using Lugg. First time needing a storage unit while my hubby heals in the hospital. I am So grateful for their huge efforts and organizational skills! Definitely want them again when we move everything out of storage!

William and Alonso were amazing. They were so professional and took care getting our sofa down 4 flights and getting our stuff to MMS storage. We want them for our move from storage into our apartment.

Lugg was a great solution for me with a property closing date that was up in the air. The flexibility allowed me to reschedule and delay the movers arrival without penalty. They showed up on time, we're professional, and did a great job.

They were awesome. Took the job last minute and were super quick to move us before the storage locker closed.

These guys were great! Very efficient and helpful and helped me move into a storage unit with little trouble. I would definitely hire again!

They were very kind and helpful. John put my boxes in my top level storage unit for me that would have been hard for me to access by myself. Thank you John and Yonattan!

They were on time, early, in fact, and were very professional and polite. They were patient while a figured out what boxes I needed from my storage unit. And drop off included two sets of stairs, and they did the job with a smile. Would definitely use this team again!

They went above and beyond! Moved multiple items for me in under and hour! Took care to wrap and protect my items that were going into storage! Could not recommend enough for your next move!

Sadiki and Carlos were absolute pros! 🚛🔥 They handled my move with efficiency, skill, and a great attitude from start to finish. Everything was packed and transported with care, and they went above and beyond to make sure everything was placed exactly where I needed it. Super friendly, expert movers, and incredibly professional. If you need a stress-free, smooth moving experience, these are the guys to call! Highly recommend—5 stars all the way! 🌟🌟🌟🌟🌟

Very professional and personable. Did such a great job at handling unexpected curveballs (the original storage unit I had was too small and they went above and beyond to get me in touch with the building manager to switch units while I was in transit). Definitely recommend you them!

Young, courteous, strong and careful movers! Thank you!

they did such an amazing job with playing tetris in my storage unit. they were on top of everything from the jump and i can say i would book them again! i’m forever grateful.

These guys were great! We had to play Tetris in our storage unit and they were so patient and helpful. Thank you!

Marco & Juan were amazing movers I would highly recommend. They were friendly, fast, efficient and made everything super easy. Plan on using them again in the future!!

LUGG movers always show up within the hour I choose for them to come, usually at the beginning, and always ready to do the task. They are efficient and careful workers

Professional, efficient, and a total breath of fresh air Antrone and Askari exceeded every expectation. They arrived on time, handled my belongings with care, and made the whole moving process feel effortless. Their professionalism and attention to detail really set them apart—and let’s be real, that’s not something you find every day. I genuinely appreciated how smoothly everything went. If you’re looking for movers who actually care about doing a great job, these are your guys.

Kelton and Cleon were prompt, great communicators, knowledgeable, and unfazed about using the portable steps to reach an upper storage locker. Outstanding service and so easy!

They were great and efficient. Helped us move a ton of items from our storage to our office. Arrived on time, and were great with communication. Would recommend!

Robert was very timely and professional, he went above and beyond to help with our storage move. Thank you!

They were very professional and were masters at fitting everything into a tiny storage unit. I highly recommend Robert and Vincent.

Took some time between arriving and starting to pack my stuff like 7-8 minutes maybe to find parking? I noticed that it counted toward the labor minutes. Otherwise they were nice and very accommodating on what I wanted to move first and how I wanted the pieces to fit in the storage unit. I gave tip in person with cash.

There were so many boxes and bins to coordinate from 2 locations, and Perri & Jaqwan made it look seamless. Traffic/parking was really difficult, but it didn't phase them. The storage facility we were moving materials from is undergoing major construction, so things there were chaotic, including an out-of-service elevator. But Perri & Jaqwan got the job done superbly!