5-star customer reviews

They were excellent!!! I had a very heavy adjustable base & king size bed and a split staircase. They were punctual, professional, and did an amazing job. Even did set up for me… the mattress store told me their delivery service would add an additional charge for that. This company didn’t. They deserved their tip! Definitely will use this company again! Thank you!!!

Marco and Luis were absolutely wonderful to work with. They were so easy to reach on the phone and on text. They were kind and prompt and very professional. They made the entire moving experience so simple. My new furniture arrived in perfect condition and they were an A ++ delivery team. Highly recommend.

Jesus and Anthony were polite, kept us updated with their status, and easily carried our huge new mattress down an awkward staircase to our basement apartment. Would recommend, and would consider using this service again in the future.

Excellent communication through the process and even went the extra mile in helping me relocate my old mattress. Very much appreciated!

Roy came prepared with a dolly to make moving the giant mattress super easy. He was quick and friendly and we really appreciate his help!

I had been looking online to purchase Another Couch for my place. I own a car, so its been difficult finding one that would deliver. Came across the perfect Loveseat WITH DELIVERY!! Art & Peter saved the day, AND with a great price within my budget. Very professional and quick! Carried it upstairs like Hercules! Definitely recommend!! ⭐⭐⭐⭐⭐

William and Abimbola were very professional. I especially appreciated all the communication before and during the delivery and they assembled the sectional and were able to remove some pieces as well. I’d had a poor experience the day before with other Luggers, but William and Abimola made up for it. Would Recommend for furniture delivery, hauling, And taking stuff to donations.

Ramon and Jose were great! They had to lug our new Tempurpedic mattress up to second floor and did a great job! I would hire "luggers" anytime!!

Very helpful and friendly. Delivered and exceeded expectations. They also went the extra mile to help move the mattress upstairs.

Miroslav and Martin were extremely helpful and courteous. They turned a bad experience with Mattress Firm into a relaxing night sleep, and even set up the adjustable frame and put it where I wanted it in my room. Awesome dudes!

They were awesome, personable, men. They did an amazing job delivering and setting up the bases and mattresses with efficiency, provided knowledge of product. Great guys!!!

Jesus and Antony were efficient, thoughtful, careful, and knowledgeable in the moving and setting up of a remote-controlled platform bed. I plan to call upon them again. I am delighted that Mattress Firm recommended LUGG and consider myself one lucky person to have had Antony and Jesus carry out the move.

Did a great job, mattress firm was missing a piece from our order, and the guys waited with us to make sure it was resolved before we left.

Omar and Kevin came right on time and were so nice and helpful. They did a great job getting a particularly large and heavy box into our house. Thank you again. We will definitely use this service again when needed.

I was told at mattress firm that they take all boxes away. Movers said they dont. Did a great job but you need to be on the same page as your vendors.

Given they had to move two king mattresses, it wasn't that easy, especially since it involved going up and down some stairs. They were on time and all of the above. I will recommend Lugg to our condo community if anyone has the need to move anything.

This my third time using LUGG and each time has been a great experience. This last pick up and delivery made by Edgar and Xavier went smoothly. They were friendly, careful, on time and professional.

Convenience is the name of the game. Use the app to schedule pick up and delivery of large items.

Victor and Rafael were in and out quick. Carrying a super heavy mattress upstairs for me. They were great!

Delivery was fast, easy to arrange, great communication with updates, and very professional. The furniture was wrapped and protected during transport. Highly recommend this service.

Ahmed and Farid delivered a king size mattress for me. They arrived on time, quickly hauled the mattress upstairs, and dropped it off in my bedroom no problem.

Incredibly friendly and confirmed the load, communicated well and arrived on time. Carried a mattress all by himself into my room!

Samuel and Frank were pleasant from the word go. They wore masks to keep us and themselves safe. Everything was clean. They put everything together wonderfully and expediently. They were kind, funny, fast, knowledgeable, and super helpful. They were two super great guys. Couldn’t say enough good things about them. Would use Lugg and them specifically again in a heart beat. So glad Mattress Firm gave us the suggestion.

Very kind! Really appreciate them getting that king size mattress up 3 flights of stairs! Real MVPs.

Got to work with these guys twice in one day! Friendly and professional as before and everything went smoothly, including moving a a mattress up 3 floors and then taking another one down 4 floors.

Hasan and Ahmed were great for moving. Setup the mattress and frame without issue. Highly recommend them for any moves.

Pedro and Coney arrived on time. They were professional in the way they worked. Moved 3 mattresses and their boxspring to my house. They set them where i requested them to. Thanks a lot guys. Great job

This was the best experience ever!!! I literally needed help loving a mattress and box spring I bought LAST minute. So friendly, good convo just so kind thank you Jason !

Wow, I’m so happy I found this service! I was able to get my sofa delivered in just a few hours. The delivery guys were super friendly and efficient. I 10/10 recommend!

It was a very rainy day, and the guys wrapped the mattresses so they wouldn't get all wet. They were careful with my household items, since the work area was cluttered. They used moving pads to avoid any scratches or damage. Even though the move was just a few blocks, they strapped everything, making sure the items wouldn't move around. They even helped putting the mattresses in place. Very good communication and very professional.

Nice Guys, helped take out the old mattress and in with the new- very kind and conscientious of keeping our floor, walls clean with moving beds- Definitely will use them again! Great Service, On-Time, Kind, worked well together- Thank you

Lugg is the best! I wish you had a moving truck vs. a van so we could have moved in one trip since it's charged per minute. Ended up being the same price as a moving company (with a full size truck), if not more, even though we only had boxes and a couch, mattress, tv stand and desk, but the movers were great, friendly, helpful, and timely. If we could've moved in one trip, it would have been highly worth it.