5-star customer reviews

Carlos and David did an amazing job helping me deliver a 77 inch TV, they not only came ready to protect the TV with furniture blankets but also had the necessary tools to remove the stand to ensure a safe delivery. Would use this service and them again! 5 stars!

Worked clean early and collaboratively. Nice people. Communicative all through the delivery process. Grest

Helped coordinate another lugg to remove a furniture piece for donation that couldn't be scheduled with store delivery in one order, thanks!

My experience was outstanding I really appreciated the texts with all the updates prior to their arrival. And the delivery team were friendly and helpful. I look forward to calling them again. They were definitely five stars!

I love Lugg! I brought fueniture from Habitat ReStore which does not have delivery but I downloaded the app in the store received a fair estimate. The app updates you every step of the journey and they delivered on time professionally. Highly recommend.

They were very timely, efficient, friendly and communicated well on their whereabouts in the pickup and delivery. They were wonderful to work with. This was my first Lugg experience, and first impression was very pleasant. Thanks!!

They were very friendly also very helpful and patient. They explained the process and rate of charge to me fully. Even though we had some trouble at the store, they did not complain and were willing to help

RC did a great job, was quick and careful and recommended a unique furniture store for my next purchase, highly recommend him to anyone needing a Lugg!

Fantastic experience! The guys were so nice and took great care with handling my furniture. I would use this service again anytime I need a delivery.

On time & professional. Great communication. Was able to fit everything (8ft table and 4 dining chairs) into their pick up truck. Handled delivery with care. Will be using Lugg again such a convenient service (Lugg was more cost effective then getting items delivered to my door!)

I couldn’t have asked for a better delivery! Very fast and professional delivery especially when you consider they came from far away. Sorry my dog got in the way, but thank you for showing him some love!! Would definitely request this team again if I could.

Delivery was fast, easy to arrange, great communication with updates, and very professional. The furniture was wrapped and protected during transport. Highly recommend this service.

Excellent communication and quick delivery. We got home from the store and he was already in route to the house with our items we bought not even an hour before.

Michael and Brandon came through again with a timely, efficient help to pick up and deliver a lifting recliner from the medical equipment store, to my dad's assisted living home. They were ready to get a covid test if needed, to comply with the home's rules, but lucky we were able to avoid that in the end.

Communication with the drivers was excellent! They were timely, professional and on time. Highly recommend Manuel and Mohamed! Great delivery team!

Absolutely amazing service from these two polite and considerate gentlemen. As soon as we put in our request for delivery Manuel and Gabriel showed up to the furniture store and delivered our couch PLUS set it up all within an hours time. I'm very glad we were referred to them and would highly recommend their services to everyone! We will definitely be using them again in the near future. Thank you both!

Wow, I’m so happy I found this service! I was able to get my sofa delivered in just a few hours. The delivery guys were super friendly and efficient. I 10/10 recommend!

Richard was prompt with his delivery. He called to let me know when he was leaving the store. Even though this was 7th delivery today, he quickly unloaded and got our couch where it needed to be. He had a mask on and social distanced as much as possible. He was very nice and professional.

Both Robb and Archer helped bring my cabinet from Anthropologie store to my apartment in 2nd floor. They were professional and found my apartment without any issues. Thank you for your help.

Fantastic service, for just a few extra bucks I was able to get my purchase today instead of 3 or 4 days through the store’s delivery service. Was in my home and set up within 2 hours of buying and I didn’t have to lift a thing.

Good communication. Good teamwork while delivering table. Helpful with difficult situation at the store (Crate and Barrel).

Marvin and Arte did a perfect job delivering my table for the backyard!!! They were kind and courteous, and I couldn’t ask for a better delivery!

Item in my order was not included in the delivery. Anthropology sent me a receipt of my order which reflects 2 items. Additionally, I scheduled a pickup for 2 items and provided pictures

Austin and Christopher were not only on time and efficient, there was constant communication from the time they picked up my furniture at the store, to the time they delivered it to my home. They also offered to unwrap it for me, and were very friendly and quick.

When picking up a tv from best buy Carlos called immediately when there was an issue verifying them as the proper pickup people through the store. He also had his son with him so I did not need to help move the tv into my third floor (stairs only) apartment. Super friendly, super quick, 10/10 would recommend to anyone

This my third time using LUGG and each time has been a great experience. This last pick up and delivery made by Edgar and Xavier went smoothly. They were friendly, careful, on time and professional.

Great communication through the whole process, picked up on short notice for same day delivery. Carried in our large and heavy item carefully and placed it exactly where asked. Would use this service again. Carlos and Carlos were great!

Convenience is the name of the game. Use the app to schedule pick up and delivery of large items.

I purchased a floor model adjustable bed from a department store. I was a little hesitant to try Lugg but was absolutely blown away by how professional, quick, and efficient my guys were! I was paranoid about pick up/delivery - I ended up using the app and calling them to ask questions. All my questions were answered and I gotta say, the whole turn around time for me buying the adjustable bed and it being setup was about 2 hrs! Great service! 10/10 will recommend to others!

William and Abimbola were very professional. I especially appreciated all the communication before and during the delivery and they assembled the sectional and were able to remove some pieces as well. I’d had a poor experience the day before with other Luggers, but William and Abimola made up for it. Would Recommend for furniture delivery, hauling, And taking stuff to donations.

Omar and Kevin came right on time and were so nice and helpful. They did a great job getting a particularly large and heavy box into our house. Thank you again. We will definitely use this service again when needed.

I had been looking online to purchase Another Couch for my place. I own a car, so its been difficult finding one that would deliver. Came across the perfect Loveseat WITH DELIVERY!! Art & Peter saved the day, AND with a great price within my budget. Very professional and quick! Carried it upstairs like Hercules! Definitely recommend!! ⭐⭐⭐⭐⭐