5-star customer reviews

This my third time using LUGG and each time has been a great experience. This last pick up and delivery made by Edgar and Xavier went smoothly. They were friendly, careful, on time and professional.

Wow, I’m so happy I found this service! I was able to get my sofa delivered in just a few hours. The delivery guys were super friendly and efficient. I 10/10 recommend!

Quick service. Made sure they had the right address and item for pickup and delivery. Brought the heavy box to the room efficiently and without damage. Thanks!

These guys were prompt, professional and worked quickly. We will be using them in the future for our other delivery needs. Highly suggest using them.

Ramiro and Fadil were very professional, prompt, and helpful. Not only did they pick up early, but they also helped me get furniture protector pads on the feet of my couch and helped me get it set up. This was a tricky delivery - two wide couches up a wrapping staircase - but these two made it look easy. Thank you!

Lansana and John were exceptional. When they came across roadblocks, they kept trying and didn’t give up. I am so beyond grateful for their assistance with my delivery. Words cannot properly express how happy I am with their service.

Lansana and John exceeded my expectations with their impeccable delivery service! Swiftly handling my Crate and Barrel couch, they showcased remarkable efficiency. Their exceptional communication skills and willingness to go the extra mile left me thoroughly impressed. I eagerly look forward to relying on their outstanding service again in the future. Truly a five-star delivery experience!

These gentlemen were exceptional. They went above and beyond to help me resolve an unfortunate sizing issues that prevented the couch from fitting in the elevator. Kind, professional, friendly. Thank you Freddy and Matthew. You made the situation much less stressful and the delivery process seamless.

Best delivery I have ever experienced! They were SO kind and helpful, looking forward to booking with them again!

They were outstanding and so kind and courteous and went out of their way for us and our family - thank you so much. Best delivery experience we’ve ever had!

They were both great, and were kind enough to bring my mattress and box to the 21st floor. They were very careful with the walls and my items. I’d definitely recommend their services

They moved a 200 lb mattress up three flights in a hundred year old building. They set up the frame and box spring for a perfect fit. Their effort throughout was consistently high and their attitude positive. Absolute pleasure to work with. Can’t recommend more highly.

Had a great experience with the delivery from Kamerin and Julian. They were timely, super professional and accommodating when we had to work with any building challenges.

Very friendly, excellent service, arrived on time, did a great job navigating corners with the mattress. Would highly recommend them!

Jose and Freddy were fast and easy with furniture delivery. They inspected the pickup and sent updates. Would definitely use again!

Movers were Very polite, professional, and helpful. Quick pick up and delivery and very smooth process.

I had been looking online to purchase Another Couch for my place. I own a car, so its been difficult finding one that would deliver. Came across the perfect Loveseat WITH DELIVERY!! Art & Peter saved the day, AND with a great price within my budget. Very professional and quick! Carried it upstairs like Hercules! Definitely recommend!! ⭐⭐⭐⭐⭐

Excellent customer service same day delivery reassembly and disassembly of furniture great movers 10/10.

They had to take on my move at the end of their day as an additional job but did great and got my mattress moved to my apartment and into my room as soon as they could

The admin was horrible. Changed the day without consulting me. Couldn’t contact in timely manner. The only saving grace were the delivery men. Without their follow through it would have been a waste of time and money.

They were incredible! Great at communication before they picked up item and upon delivery. The furniture piece was tricky to move into my 3rd floor condo. They did amazing problem solving to move it safely and quickly upstairs. They were so helpful and fast. I would use them again to move anything! Fantastic!

Mike and Daniel were excellent movers. They made moving into my storage unit so effortless and simple, while also working extremely hard moving my couch, mattress, and heavy table. They even helped me wrap my couch and headboard, to prevent dust, which was above and beyond. Would give 10 stars/5 stars, if possible!

Expert movers, handled my new dining table with care and were very friendly. This was my second delivery with Lansana—he is great! Highly recommend.

Carried a heavy credenza upstairs, and then downstairs. Put it exactly where I asked him to and help me arrange some of the things that had to go on it. On time and very communicative. Very friendly, very courteous. Would use them for a move/delivery anytime.

Marco and Luis were absolutely wonderful to work with. They were so easy to reach on the phone and on text. They were kind and prompt and very professional. They made the entire moving experience so simple. My new furniture arrived in perfect condition and they were an A ++ delivery team. Highly recommend.

Convenience is the name of the game. Use the app to schedule pick up and delivery of large items.

Great guys! They were sharp on time to pickup my furniture at the store. Delivery was fast and with care. Thank you.

They rocked it! Professional, friendly and the communication was on point from pickup to delivery. 100% recommend them and if I need to move anything in the future, they will be my first call!

Very friendly and quick getting my new couch in. Helped me get it all set up and put in spot I wanted it. Was very careful upon delivery too. Nice guys with great work ethic overall!

William and Abimbola were very professional. I especially appreciated all the communication before and during the delivery and they assembled the sectional and were able to remove some pieces as well. I’d had a poor experience the day before with other Luggers, but William and Abimola made up for it. Would Recommend for furniture delivery, hauling, And taking stuff to donations.

Once again, Lugg came through for me. Fast pickup and delivery with no damage or hassle. Reasonable price. Would definitely use again.

They were terrific. Arrived on time. Brought in the new box spring and new mattress. Set them into the frame. Took the old box spring and mattress and set it up in the room in the basement. They were very professional and would highly recommend them in the future to anyone needing anything moved. Thank you Lugg.