5-star customer reviews

These guys were great and treated my things like they were their own. Such great care and consideration.

They were great! Communicated what was happening. Asked where I would like things placed. And, then placed everything with care in my home. It was a great experience!

Lugg is the one app that brings together great user experience with great offline service in unexpected ways. I have booked 3 Luggs - one same-day, after another mover dropped out at the last minute - and every single one has been prompt, friendly, affordable, and extremely professional. I am shocked by how seamless and delightful this experience is. It’s the kind of thing that was unimaginable just a few years ago. Lugg has set a new standard for moving, hauling and furniture delivery. I’m such a fan!

Art and Allen were awesome! Went above and beyond, great guys, worked hard and efficiently, took extra time to secure our stuff in the UHaul. Would use them again, 100%!

Loved having these movers! They were very helpful in a stressful move situation, I am appreciative to have them help!

I couldn’t have asked for a better delivery! Very fast and professional delivery especially when you consider they came from far away. Sorry my dog got in the way, but thank you for showing him some love!! Would definitely request this team again if I could.

Charles and Kyree are a pleasure to work with! I enjoyed having them help me with both of my moves! They are friendly, efficient, and helpful!

These guys were GREAT - helped me quickly with some hauling. Really appreciate the communication too.

William and Abimbola were very professional. I especially appreciated all the communication before and during the delivery and they assembled the sectional and were able to remove some pieces as well. I’d had a poor experience the day before with other Luggers, but William and Abimola made up for it. Would Recommend for furniture delivery, hauling, And taking stuff to donations.

Excellent experience, highly recommended. Blake and Tom were punctual, polite, friendly, and delicate with my furniture. They went above and beyond and saved me a weekend day of hauling furniture.

Communication was great! Knew when they were picking up items and arriving to my house. They brought all the items in the house to exactly where we wanted them. Very convenient!

Stanley and Gerardo were amazing! So friendly and professional. They went above and beyond helping me with the furniture. Truly great guys. Thank you!

Professional, kind, and courteous. They were super fast and timely - they also treated my furniture with care. Would highly recommend Lugg and especially this team of movers. Thank you!

These guys are awesome. This is what makes your platform great. Seriously. They moved a massive Alaskan bed in under 10 minutes. Thank you again!

Two. Fantastic guys. So professional and took great care of the item I needed to move. Would specifically request them if I was able to. Highly recommend!

brought the table upstairs, had it wrapped well & protected, good communication throughout the process

The guys did an excellent job and went above and beyond helping us remove flooring under some very heavy piece of furniture and hauling it away for us. Couldn’t be happier with their work. I will recommend lug and these particular movers to everybody.

Fast, efficient, professional and hassle free. I can’t say enough about this company and Charles and Kyree. They are the best!

Robert and Jose were great and champs for hauling all my stuff up three flights of stairs.

They were very professional and helpful. And they had wonderful sense of humor. We give them the highest rating. And would use them again.

When picking up a tv from best buy Carlos called immediately when there was an issue verifying them as the proper pickup people through the store. He also had his son with him so I did not need to help move the tv into my third floor (stairs only) apartment. Super friendly, super quick, 10/10 would recommend to anyone

Very quick and efficient, arrived within the window of time that was requested! Tackled three flights of stairs like real champs 💪🏽 Would highly recommend to others.

Had an awesome experience with Gabriel & Gerardo! They made everything simple and stress free for us!!

Wow! This service could change our lives! Like Lyft for hauling. We bought a recliner chair at West Elm today, and were planning to borrow a truck from someone to bring it home, but Lugg did it for us in under a hour. Mulusew and Terrance were very helpful, and even moved the old chair downstairs for us. Mulusew showed me how to claim my first-time user $10 off code. Great service!

Very professional and respectful. I appreciate their timeliness and hard work helping move the furniture where it needed to be placed. Thank you both.

Mark & Emad are super nice and made hauling furniture across the city a simple task! A chore that would have taken me all day to get done was finished in a couple of hours thanks to these guys. They were very professional and careful with maneuvering large pieces around a small space even taking the time to tape off the doorways to avoid scrapes. So, if you are looking to get a dirty job done fast, without breaking a sweat while also working with attentive people who will communicate with you through out the whole process then they are definitely the way to go.

The app works! The lugg-er that came out was very helpful. He was very careful with our appliances...making sure they didn't get dented or scratched in the loading, hauling and unloading at our new location. Thanks again!

Stanley and Mohammed were great. They were proffesional, friendly, courteous and careful. Would definitely use Lugg again.

These guys were amazing! Super fast, professional, went the extra step to make sure my furnishings were protected. Above and beyond great service and good kind people too. Highly highly recommend. ✨

These guys were awesome! Not only did they call me before hand to get all the details, but they were on time, courteous, and very helpful and friendly. Will use them again in the future. 👍

They were amazing! It was a very heavy dresser, and I live in an apartment that made it a little tricky. They even went the extra mile to wrap it up to make sure it didn’t get damaged.