5-star customer reviews

Michael and William were fabulous! We were their 3rd move of the day and they were still energized, fast, and focussed. We had 3 very heavy natural rubber mattresses that William had worked with and knew how to take apart to keep their shape and lighten the load. They were both personable, strong, efficient and committed to doing a great job! I’ve used Lugg teams at least 5 times and feel it’s a great service.

Wow, I’m so happy I found this service! I was able to get my sofa delivered in just a few hours. The delivery guys were super friendly and efficient. I 10/10 recommend!

You have nothing to worry about with Michael and Cory as your Lugg pros. They took care of everything, including wrapping the furniture they delivered for me. White glove service. Placed the furniture exactly where I wanted it. Very friendly and professional. Prompt pick up and delivery . I couldn’t be happier. Five stars!!!

Very professional, efficient and friendly movers! Handled the cabinet with great care. Despite the delayed arrival time from an earlier move, am very pleased with the delivery. Would be glad to use them again.

They were respectful of the property during the delivery of my items. They asked kindly the location where I wanted to have the items placed and they followed the directions very carefully. They were kind and friendly. Thanks guys

The service was professional, very organized and courteous. They were fast in the pick up and delivery and called to confirm the items for pick up as Lugg did not do that the day prior. I really appreciate your help delivering the items and would recommend them.

Daniel and William were awesome. William kept in touch the entire time, taking well documented photos of my item asking questions and keeping me informed on the delivery. They wrapped the item with care and handled it with care up to my unit. They even help me move a pre-existing item to my lobby. I so appreciate the work that they do and will definitely use Lugg again. Great work Daniel and William, you guys are Rockstars!

Communication was great as I was not home to receive the delivery but they were awesome in the app and via text to speak with my husband who was home.

Marco and Luis were absolutely wonderful to work with. They were so easy to reach on the phone and on text. They were kind and prompt and very professional. They made the entire moving experience so simple. My new furniture arrived in perfect condition and they were an A ++ delivery team. Highly recommend.

Convenience is the name of the game. Use the app to schedule pick up and delivery of large items.

Michael and William were great. Very friendly and showed up right at the start of the delivery window. Would highly recommend them both.

Customer service, delivery, bringing the item to my home and setting it up and putting it in place. I will use lugg again and request for them again

They were amazing ! Super caring and understanding. I thought I had to pick the mattress up myself and I live on the 3rd floor with no elevators ! So I was preparing myself however when I asked one of the gentleman if they could carry it up they were extremely helpful and did it for me . Thank you so so much . It was heavy and yet they still did it . They were great and I’m thankful for their help !

Very efficient and professional. Arrived on time, wrapped my mattress very well, and made short work with a very heavy item. Clearly worked well as a team and communicated well. Would definitely hire again! Thank you!

Once again, Lugg came through for me. Fast pickup and delivery with no damage or hassle. Reasonable price. Would definitely use again.

Both of these guys were patient. The item we requested for delivery ended up being way heavier than we realized—and we live in a Cape Cod style home—they showed a lot of patience and quick thinking to make sure it fit. Thank you both for your hard work!

The guys are so friendly and efficient. This is my second move with them and I was happy to see that they were on this delivery too. I hope that I get them again.

I had been looking online to purchase Another Couch for my place. I own a car, so its been difficult finding one that would deliver. Came across the perfect Loveseat WITH DELIVERY!! Art & Peter saved the day, AND with a great price within my budget. Very professional and quick! Carried it upstairs like Hercules! Definitely recommend!! ⭐⭐⭐⭐⭐

Went out of their way to resolve a delivery mix up forme! Very much appreciated. Very definition of customer service.

Great communication during the delivery, delivery time was excellent and they were very professional upon delivering our items into our home.

These guys were prompt, professional and worked quickly. We will be using them in the future for our other delivery needs. Highly suggest using them.

Daniel and Jerome did an excellent job at communicating with me about my delivery. They patiently waited while I checked my entire order. They were also super helpful and efficient.

Philip & Rodrigo were professional and quick. I was removing a mattress and the website made it seem like Luggs would take it away and get rid of it for me. That is not the case. You need to know where they are going to take it. Anyway the two luggers were helpful and polite regarding this miss communication.

William and Abimbola were very professional. I especially appreciated all the communication before and during the delivery and they assembled the sectional and were able to remove some pieces as well. I’d had a poor experience the day before with other Luggers, but William and Abimola made up for it. Would Recommend for furniture delivery, hauling, And taking stuff to donations.

Irwin and Emmanuel were on time and very communicative throughout the pickup and delivery trip. The table was securely placed in their truck, and they were very careful when bringing it into our home. It was my first time using Lugg so I wasn’t sure what to expect, but it was a great experience and made the furniture delivery process so much easier!

Daniel & Lamar were very professional, careful and courteous. The pick up and delivery went smoothly. I booked one Lugger in order to save money, and I was willing to help lug. And I was surprised when two guys showed up! I was a little concerned that the company would double charge me, but looks like the original agreement was honored. Very helpful service. I will definitely contact Lugg when I need help in the future.

This my third time using LUGG and each time has been a great experience. This last pick up and delivery made by Edgar and Xavier went smoothly. They were friendly, careful, on time and professional.

Micheal & William communicated to let me know their location and approximate time of delivery and updates the closer they got to me. When they arrived they were so helpful when I asked if they would please place box into living so I couldn’t have to try to move over there. They were so nice and friendly.

Darwin and Jabir were highly professional and efficient with the delivery. I am very impressed with their professionalism! Thank you Darwin and Jabir!!!

They were timely, efficient, and professional. They went above and beyond with the delivery on Easter Sunday too!

Daniel E and William really did a great job! They were so efficient and thoughtful during moving our furnitures and electronics. I really worried about how to move our queen size mattress and fragile furnitures, they got this perfectly. Things were also settled at right location in the destination.

Milton and Rodrigo provided great and fast delivery service. They were on time. I highly recommend them. I will definitely use Lugg again in the future.