What is the process for using Lugg to deliver my West Elm purchase?

It's simple! Here's the process: 1. Buy your West Elm furniture: Complete your purchase at the store or the West Elm website and select "in-store pickup." 2. Get the receipt: Hold onto your order confirmation or receipt. You'll need to upload a photo of it when you book. 3. Book your Lugg: Schedule a Lugg for pickup in as little as 30 minutes. Enter the store's address in Fort Worth as the pickup location and your home as the destination. 4. We handle the rest: Our crew will go into the store, handle the pickup with the information you provided, load your West Elm furniture, and deliver to your room of choice.

Do I need to be at the West Elm store for pickup?

No, you don't! As long as you upload a clear photo of your receipt or order confirmation from the West Elm store in Fort Worth, our Luggers can handle the pickup for you. Some West Elm locations may require additional verification, and we will contact you if that's the case.

What if I buy something in a local West Elm store and want it delivered the same day?

That's what we specialize in! You can book a Lugg right from the West Elm store or parking lot in Fort Worth. Our crew can often arrive for pickup in as little as 30 minutes, getting your new West Elm furniture home faster than traditional delivery. If you prefer to schedule ahead, you can book your Lugg for the hour of your choice up to 30 days in advance.

Do I need to provide an order number or West Elm store receipt?

Yes. Upload your digital receipt or provide your West Elm order confirmation number when booking so our crew can easily locate your West Elm furniture at the Fort Worth store.

Can Lugg pick up my West Elm store order if it hasn't been paid for yet?

No. Please ensure your West Elm purchase is fully paid for and ready for pickup before booking. Our crew cannot complete payment at the store.

Will Lugg wait if my West Elm order isn't ready when they arrive?

For stores inside our partner network receiving flat rate delivery, we will wait up to 15 minutes for your order at no additional cost. For wait times over 15 minutes, you may need to re-schedule. For stores outside of our partner network, wait time is billable at your normal labor rate. To avoid charges, confirm with West Elm in Fort Worth that your order is ready for pickup before booking.

Can Lugg take away my old furniture when delivering my new purchase?

Yes, Lugg can pick up your new furniture and then haul away the old one to a recycling facility or donate it to a local charity, including donation centers like [Goodwill](https://lugg.com/goodwill-industries-pick-up) or [Habitat ReStore](https://lugg.com/habitat-for-humanity-pick-up) near Fort Worth. Just add an extra stop when booking your delivery. **Tip**: Donation and disposal centers vary widely in what they accept, so we recommend calling ahead to confirm they can take your furniture, along with their hours and any potential fees.

What if I find damage to my furniture upon arrival?

Please inspect your furniture upon delivery. If you find damage upon receiving your furniture, or discover defects from the store, note it immediately with your crew and contact the West Elm store for assistance. If damage to your furniture occurred during transport, please contact [Support](mailto:support@lugg.com) to file a damage claim. We will ask you to hold your furniture as we work to resolve the issue as quickly as possible.

What supplies and protective equipment will my Luggers bring for my West Elm delivery?

Every Lugg West Elm delivery in Fort Worth includes professional moving equipment, straps, dollies, moving blankets, and stretch wrap to protect your items and your space, plus a basic toolkit for light disassembly or reassembly. Pickup trucks also come equipped with a tarp for weather protection. Your Luggers will wrap fragile or bulky pieces for safe transport, take care to avoid damage to floors, walls, and elevators, and are trained to move heavy furniture, appliances, and other large items safely through tight spaces, stairs, and doorways. This helps ensure a smooth, efficient West Elm delivery from start to finish.

What happens if my new furniture doesn't fit through my doorway?

You are responsible for measuring your doorways, hallways, and stairwells to ensure your furniture will fit before booking. Your furniture cannot be delivered because it doesn't fit, it can be placed in an alternate location at your destination or be returned to the West Elm store of purchase. If you prefer the item is returned to the store, you will be charged for the initial delivery attempt and for the additional return trip.

Can Lugg pick up my furniture from multiple stores in one trip?

Yes! Lugg now supports up to 5 pickups or drop-offs per Lugg, so you can coordinate multi-store pickups in one easy delivery. Just add each store as a stop when booking.

West Elm delivery in Fort Worth, TX

Lugg provides on-demand West Elm delivery in Fort Worth, TX, including white glove service, direct from store or outlet. Get your new furniture and decor delivered to your room of choice.

Two delivery workers in Fort Worth, TX moving a couch from a van into a customer’s home for a West Elm delivery.

Top rated movers
in Fort Worth, TX

4.9/5

7.0K Reviews

4.9/5

42K Ratings

4.6/5

1.2K Reviews

4.8/5

2.5K Reviews

West Elm furniture and finds, delivered same-day

Track your delivery in real time

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Trucks for every size delivery

Lugg Lite

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Your items fully backed by our Damage Protection Guarantee

5‑star vetted and rated movers

245k+

Teamwork 🤝

1M+

Expert movers 💪

1.29M+

Friendly 😁

337k+

Efficient ⏱

Victor & Eugene

937k+

Went above and beyond 🚀

EHGJ

Millions of happy customers

Allen, TX

Brittany and Jordan did an excellent job with communicating and transporting our couch from the West elm outlet to our house. Would definitely recommend them. - Wardah

Total Price$106

Richardson, TX

Lawrence and Ukana were so fast and friendly. Very professionally and communicated so well with where they were in their delivery timeline. They even called to verify the items for delivery so nothing was missed. Would highly recommend them. - cecilia

Total Price$134

Carrollton, TX

You guys did an amazing job, thank you so much for the timely delivery and helpfulness, you guys are the best! Appreciated! - Fahrettin

Total Price$163

Plano, TX

Both of them are great! My one caveat is that at World Market, I was told the fee included delivery and set up. I didn’t know it was only delivery. - Carol

Total Price$92

Richardson, TX

Great service! The delivery team was on time, professional, and handled my furniture with care. Very smooth experience! - Lina

Total Price$167

Dallas, TX

Thank you both so much for your quick and timely delivery! You made delivering and assembling a 200lb desk look easy. - Lena

Total Price$125

Frisco, TX

I had an excellent experience with LP and JK. Communication waa timely, clear and efficient They confirmed the pickup ahead of time and they arrived on time at the pick-up location. They followed the instructions from the store to pick up around the back at the dock. I happened to be at the store purchasing additional items which I was able to add to the pick-up. They confirmed all items and let me know they were loaded for delivery. They met me at my home and confirm the locations where the items would be set up . They didn't carefully unloaded each item, a chest of drawers and a glass bookcase, and ensured they were setup to expectation. I will definitely use the service again. - Angela

Total Price$119

Farmers Branch, TX

Quick service and careful delivery of my new furniture. I’ll use Lugg again soon and I’ll refer to friends. - Brent

Total Price$93

Southlake, TX

These are my favorite guys. I think this is their third delivery to our house. I was so happy to find out they were the ones on this last delivery. They are great and I thank them for their professionalism. - Barbie

Total Price$125

Fort Worth, TX

Christopher and Nathan provided outstanding delivery service! They went above and beyond by picking up a large piece of furniture from Costco, delivering it to our home, setting it up, and making sure it was perfectly placed. Both were professional, friendly, and efficient. I highly recommend their service and will definitely use them again. Great job, guys! - Christina

Total Price$109

Cedar Hill, TX

These gentlemen did an amazing job. They kept in touch with me about the delivery details, and they kept to their timeline. Jacob and Ancil were professional and I will request their assistance in the future. I have also told of my experience with Lugg on our Next Door community website. Thank you! - Lavon

Total Price$62

Plano, TX

Angel and Laurent were great in delivering my item. They were very careful and it was a smooth delivery. - Nicole

Total Price$121

Allen, TX

Brittany and Jordan did an excellent job with communicating and transporting our couch from the West elm outlet to our house. Would definitely recommend them. - Wardah

Total Price$106

Richardson, TX

Total Price$134

Carrollton, TX

You guys did an amazing job, thank you so much for the timely delivery and helpfulness, you guys are the best! Appreciated! - Fahrettin

Total Price$163

Plano, TX

Both of them are great! My one caveat is that at World Market, I was told the fee included delivery and set up. I didn’t know it was only delivery. - Carol

Total Price$92

Richardson, TX

Great service! The delivery team was on time, professional, and handled my furniture with care. Very smooth experience! - Lina

Total Price$167

Dallas, TX

Thank you both so much for your quick and timely delivery! You made delivering and assembling a 200lb desk look easy. - Lena

Total Price$125

Frisco, TX

Total Price$119

Farmers Branch, TX

Quick service and careful delivery of my new furniture. I’ll use Lugg again soon and I’ll refer to friends. - Brent

Total Price$93

Southlake, TX

Total Price$125

Fort Worth, TX

Total Price$109

Cedar Hill, TX

Total Price$62

Plano, TX

Angel and Laurent were great in delivering my item. They were very careful and it was a smooth delivery. - Nicole

Total Price$121

Flower Mound, TX

They did a wonderful job. It was so fast from my purchase to delivery. I will definitely use your company again. Very polite and professional. Well done 👍 - Dona

Total Price$100

Grapevine, TX

Friendly, professional and on time. Good communication with me on day of pickup and delivery. Left my house ready to get back to work. A 10 out of 10. - Margie

Total Price$122

North Richland Hills, TX

You guys were awesome. Delivery went smoothly and no long wait time. I will definitely be using this service again and recommending it to friends I know. - Charlena

Total Price$134

Prosper, TX

Speedy delivery and install. Very efficient and worth every penny. We would rate you 10 stars if we could. Thank you, we will definitely recommend this service to friends. - Christopher

Total Price$81

Burleson, TX

Adrian an Ancil were awesome! I received a text that allowed me to track their progress on my delivery. I also received a text communication from them that allowed me to send them a picture of the receipt that was needed for the pickup. The console I ordered was carefully wrapped and protected for the trip from the store to my house and it was received undamaged. They quickly got my furniture piece, unloaded, unwrapped and placed in the right spot. This was my first time using Lugg and I would definitely use them again! Thank you Adrian and Ancil for a job well-done! - Lisa

Total Price$61

Fort Worth, TX

They were extremely professional and careful with my furniture piece! And timeliness was perfect. The delivery service was right on schedule as promised. - Leslie

Total Price$69

Fort Worth, TX

Couldn't believe how lucky I was to have been sent these two. Thank you both from the bottom of my heart. You made my day end worry free & found a way for my sofa delivery. The blessing being able to sit & comfortably rest from the chaotic move in (even among the mass of mover boxes & sorts)... you guys were the best! - Kelly

Total Price$241

Cedar Hill, TX

Adrian and Will contacted me when they were arriving at HomeGoods for my pickup and made sure they had all the information to confirm my delivery went seamlessly. - Kyah

Total Price$103

Frisco, TX

Thanks guys you was amazing with pickup and delivery service today it was fast and on time, I appreciate all the notifications messages during the process, I highly recommend. - Noor

Total Price$79

Rockwall, TX

These gentlemen were wonderful. They kept me update to date and went the extra mile to make sure my round table fit into the van for a successful delivery. They were courteous and friendly. Based on my experience with Leonard and Darrell I will most definitely be using Lugg again and will happily refer to family and friends. - Diane

Total Price$89

Grapevine, TX

Rytonio & David were friendly and moved the items into our home very carefully and quickly! They were right on time per our delivery and we genuinely appreciated their work! - Hilary

Total Price$224

Grapevine, TX

We were very impressed with how quick the delivery took place after using the app. Excellent service and great people to deal with! - Richard

Total Price$119

Flower Mound, TX

They did a wonderful job. It was so fast from my purchase to delivery. I will definitely use your company again. Very polite and professional. Well done 👍 - Dona

Total Price$100

Grapevine, TX

Friendly, professional and on time. Good communication with me on day of pickup and delivery. Left my house ready to get back to work. A 10 out of 10. - Margie

Total Price$122

North Richland Hills, TX

You guys were awesome. Delivery went smoothly and no long wait time. I will definitely be using this service again and recommending it to friends I know. - Charlena

Total Price$134

Prosper, TX

Speedy delivery and install. Very efficient and worth every penny. We would rate you 10 stars if we could. Thank you, we will definitely recommend this service to friends. - Christopher

Total Price$81

Burleson, TX

Total Price$61

Fort Worth, TX

They were extremely professional and careful with my furniture piece! And timeliness was perfect. The delivery service was right on schedule as promised. - Leslie

Total Price$69

Fort Worth, TX

Total Price$241

Cedar Hill, TX

Adrian and Will contacted me when they were arriving at HomeGoods for my pickup and made sure they had all the information to confirm my delivery went seamlessly. - Kyah

Total Price$103

Frisco, TX

Thanks guys you was amazing with pickup and delivery service today it was fast and on time, I appreciate all the notifications messages during the process, I highly recommend. - Noor

Total Price$79

Rockwall, TX

Total Price$89

Grapevine, TX

Rytonio & David were friendly and moved the items into our home very carefully and quickly! They were right on time per our delivery and we genuinely appreciated their work! - Hilary

Total Price$224

Grapevine, TX

We were very impressed with how quick the delivery took place after using the app. Excellent service and great people to deal with! - Richard

Total Price$119

See all reviews

Lugg pricing in Fort Worth

	Crew	Base Fare	Per-Mile Rate	Per-Stop Fee	Average cost*
Lite	1 Lugger	$50	$1.81	$18	$77
Pickup	2 Luggers	$83	$1.92	$22	$114
Van	2 Luggers	$110	$2.20	$26	$147
XL	2 Luggers	$160	$2.47	$28	$200
Box	2 Luggers	$207	$3.21	$32	$255

Lite

1 Lugger

Base fare$50

Per-mile rate$1.81

Per-stop fee$18

Average cost$77

Pickup

2 Luggers

Base fare$83

Per-mile rate$1.92

Per-stop fee$22

Average cost$114

Van

2 Luggers

Base fare$110

Per-mile rate$2.20

Per-stop fee$26

Average cost$147

XL

2 Luggers

Base fare$160

Per-mile rate$2.47

Per-stop fee$28

Average cost$200

Box

2 Luggers

Base fare$207

Per-mile rate$3.21

Per-stop fee$32

Average cost$255

* Estimate for 5 miles of driving and 15 minutes of labor. Pricing rates vary by city. Each booking also includes a small variable booking fee to support Lugg's operational and safety costs. You'll always see an upfront estimated price before you book.

Real customer prices

See what Lugg customers paid for similar West Elm deliveries.

Vince

Moved a queen mattress from IKEA in College Park, MD

Van2 Luggers VAN illustration

Base fare$110.00

Mileage(13 mi @ $2.20/mi)$28.60

Booking fee$8.32

Total price$146.92

Ben

Moved a desk and chair from West Elm in New York, NY

Pickup2 Luggers PICKUP illustration

Base fare$82.50

Mileage(9 mi @ $1.92/mi)$17.28

Booking fee$5.99

Total price$105.77

Kevin

Moved an armchair from Living Spaces in Phoenix to Avondale, AZ

XL2 Luggers XL illustration

Base fare$159.50

Mileage(9.8 mi @ $1.33/mi)$12.99

Booking fee$11.01

Total price$183.50

Based on actual Lugg jobs. Names changed for privacy. Rates vary slightly by city.

Help from real people

Dedicated support

A real support team with you at every step. With 24/7 Live Chat, help is just a message away, delivering quick answers to keep things moving.

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Safe and reliable

Trusted movers

Highly rated, vetted moving professionals you can trust. Reliable, respectful teams who show up ready to work, handling your items with care and getting the job done right.

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Victor

Mover

Lugger rating

4.9

Qualifications

3/3

Background check

No criminal background, valid drivers license & more

Strong & Physically Able

Lift over 100lbs, moving knowledge, customer experience

Truck

Newer than 2001, insured, great shape, clean cargo

Eugene

Driver

Lugger rating

4.9

Qualifications

3/3

Background check

No criminal background, valid drivers license & more

Strong & Physically Able

Lift over 100lbs, moving knowledge, customer experience

Truck

Newer than 2001, insured, great shape, clean cargo

Furniture we deliver

Sofas

Couches, loveseats, and sectionals

Chairs

Armchairs, accent & reading chairs, rocking chairs, and dining chairs

Beds

Bed frames, mattresses, and headboards

Tables

Dining, kitchen, coffee, and bedside tables

Dressers

Dressers, wardrobes, and mini closets

Patio furniture

Outdoor furniture and seating

And many more!

We help you deliver

Your boxes

1 Lugger

Lugg Lite is perfect for delivering lightweight boxed furniture or lightweight marketplace finds like coffee tables and barstools.

Your things

2 Luggers

Lugg Pickup is a versatile choice for a few large items like an appliance, sofa, or heavy outdoor items like grills or bikes.

Your room

2 Luggers

Lugg Van is the right match for delivering a sofa, mattress, or fragile items like large TVs or art that require an enclosed vehicle for protection.

Your space

2 Luggers

Lugg XL is great for delivering oversized items like fitness equipment, a sectional sofa, or a king-sized mattress.

Your place

2 Luggers

Lugg Box is a high-capacity option for bulk furniture delivery, multiple appliances, and heavy items like pianos or hot tubs.

Your home

2 Luggers

Lugg Box+ is our largest option for bulk commercial deliveries, full home furnishing, and oversized items that demand maximum cargo space.

Get an estimate

Enter your addresses to see your prices and schedule your move

2 Lugg movers delivering Christmas gifts to a donation center

2 Lugg movers wrapping a piece of art for delivery

Lugg mover strapping down furniture in pickup truck

Lugg mover protecting furniture with damage protection

Lugg movers wrapping furniture in storage unit

Lugg mover protecting a furniture delivery

Happy Lugg customer watches as her movers disassemble bed frame

2 Lugg movers with another happy customer

Lugg mover delivers Christmas gift to donation center

Affordable West Elm furniture delivery in Fort Worth

Get your new West Elm furniture home the same-day in Fort Worth with Lugg! We ensure your furniture is delivered quickly and safely. Have your new couch, dining room table, bedroom set, and more delivered right to your room of choice. Track your movers in real-time, then rate and tip your crew directly through our website or the Lugg app afterward.

Top-rated furniture delivery in Fort Worth

We’re rated Excellent on Trustpilot and have over 35,000 5-star reviews in the app store. Our movers handle all furniture with care, including bulky and fragile items. Schedule your delivery at a time that suits you best-whether today, tomorrow, or next week, we make it easy.