Same day store delivery in Washington Highlands, D.C.

Exvellent attention to detail, timeliness, and customer service. Ikea had a damaged box in the items for delivery. Joshua and Darwin got a replacement before leaving the store. Great job!

Communication, friendly, went the extra mile when a box was damaged at the store (not b/c of them) to get the store to replace it for me before they left for the delivery

Both of these guys were patient. The item we requested for delivery ended up being way heavier than we realized—and we live in a Cape Cod style home—they showed a lot of patience and quick thinking to make sure it fit. Thank you both for your hard work!

Daniel and William were awesome. William kept in touch the entire time, taking well documented photos of my item asking questions and keeping me informed on the delivery. They wrapped the item with care and handled it with care up to my unit. They even help me move a pre-existing item to my lobby. I so appreciate the work that they do and will definitely use Lugg again. Great work Daniel and William, you guys are Rockstars!