The second pick up was great. I didn't even have to wake up. So smooth.
The first one wasn't good. I ordered a pick up btwn 6 and 7, and the destination was Redwood Landfill. I texted the company back, to make sure those hours would work. They said no problem! I guess they had an arrangement worked out!
The guy shows up at 6, didnt know anything about the pick up or destination. Thats odd.
When I told him Redwood Landfill he said, "but they close at 3 or 4"
"I know, I that's why I checked if it was ok, and they said yes."
He told me - "its not a person you were texting, its just an app."
I didn't know that and had no idea I'd gotten a wrong answer.
He was nice, I apologized they made the trip. Asked if there was a charge. He said no.
He leaves then sends this:
Please cancel the job. Next time, mark it as going to the dump. You made us come for nothing. Always check if there are any open dumps; they all close at 4.
My response:
I cancelled the job already.
I already explained to you, I knew about the dumps hours. I asked if that was going to be ok. I have no idea how the business is structured. They could have an agreement with Lugg to drop in nearby lot or something.
" You made us come for nothing." That's extremely rude. Not cool. I didn't make you, the weak company technology did. Big glitches. I asked about the time. They said no problem.
Why were you so polite at my house, then kind of a dick via text?
Lol. Get mad at the fake company. - Elena

Total Price$162