What is the process for using Lugg to deliver my Best Buy appliance purchase?

It's simple! Here's the process: 1. Buy your Best Buy appliance appliance: Complete your purchase at the store or the Best Buy appliance website and select "in-store pickup." 2. Get the receipt: Hold onto your order confirmation or receipt. You'll need to upload a photo of it when you book. 3. Book your Lugg: Schedule a Lugg for pickup in as little as 30 minutes. Enter the store's address in Phoenix as the pickup location and your home as the destination. 4. We handle the rest: Our crew will go into the store, handle the pickup with the information you provided, load your Best Buy appliance appliance, and deliver to your room of choice.

Do I need to be at the Best Buy appliance store for pickup?

No, you don't! As long as you upload a clear photo of your receipt or order confirmation from the Best Buy appliance store in Phoenix, our Luggers can handle the pickup for you. Some Best Buy appliance locations may require additional verification, and we will contact you if that's the case.

What if I buy something in a local Best Buy appliance store and want it delivered the same day?

That's what we specialize in! You can book a Lugg right from the Best Buy appliance store or parking lot in Phoenix. Our crew can often arrive for pickup in as little as 30 minutes, getting your new Best Buy appliance appliance home faster than traditional delivery. If you prefer to schedule ahead, you can book your Lugg for the hour of your choice up to 30 days in advance.

Do I need to provide an order number or Best Buy appliance store receipt?

Yes. Upload your digital receipt or provide your Best Buy appliance order confirmation number when booking so our crew can easily locate your Best Buy appliance appliance at the Phoenix store.

Can Lugg pick up my Best Buy appliance store order if it hasn't been paid for yet?

No. Please ensure your Best Buy appliance purchase is fully paid for and ready for pickup before booking. Our crew cannot complete payment at the store.

Will Lugg wait if my Best Buy appliance order isn't ready when they arrive?

For stores inside our partner network receiving flat rate delivery, we will wait up to 15 minutes for your order at no additional cost. For wait times over 15 minutes, you may need to re-schedule. For stores outside of our partner network, wait time is billable at your normal labor rate. To avoid charges, confirm with Best Buy appliance in Phoenix that your order is ready for pickup before booking.

Can Lugg take away my old appliance when delivering my new purchase?

Yes, Lugg can pick up your new appliance and then haul away the old one to a recycling facility or donate it to a local charity, including donation centers like [Goodwill](https://lugg.com/goodwill-industries-pick-up) or [Habitat ReStore](https://lugg.com/habitat-for-humanity-pick-up) near Phoenix. Just add an extra stop when booking your delivery. **Tip**: Donation and disposal centers vary widely in what they accept, so we recommend calling ahead to confirm they can take your appliance, along with their hours and any potential fees.

What if I find damage to my appliance upon arrival?

Please inspect your appliance upon delivery. If you find damage upon receiving your appliance, or discover defects from the store, note it immediately with your crew and contact the Best Buy appliance store for assistance. If damage to your appliance occurred during transport, please contact [Support](mailto:support@lugg.com) to file a damage claim. We will ask you to hold your appliance as we work to resolve the issue as quickly as possible.

What supplies and protective equipment will my Luggers bring for my Best Buy appliance delivery?

Every Lugg Best Buy appliance delivery in Phoenix includes professional moving equipment, straps, dollies, moving blankets, and stretch wrap to protect your items and your space, plus a basic toolkit for light disassembly or reassembly. Pickup trucks also come equipped with a tarp for weather protection. Your Luggers will wrap fragile or bulky pieces for safe transport, take care to avoid damage to floors, walls, and elevators, and are trained to move heavy furniture, appliances, and other large items safely through tight spaces, stairs, and doorways. This helps ensure a smooth, efficient Best Buy appliance delivery from start to finish.

What happens if my new appliance doesn't fit through my doorway?

You are responsible for measuring your doorways, hallways, and stairwells to ensure your appliance will fit before booking. Your appliance cannot be delivered because it doesn't fit, it can be placed in an alternate location at your destination or be returned to the Best Buy appliance store of purchase. If you prefer the item is returned to the store, you will be charged for the initial delivery attempt and for the additional return trip.

Can Lugg pick up my appliance from multiple stores in one trip?

Yes! Lugg now supports up to 5 pickups or drop-offs per Lugg, so you can coordinate multi-store pickups in one easy delivery. Just add each store as a stop when booking.

Best Buy appliance delivery in Phoenix, AZ

Large appliances don't fit in the back of a car? Let us do the heavy lifting for you. We'll pick up your Best Buy order in Phoenix, AZ and deliver it to your home, with careful handling of fridges, washers, dryers, and more.

Two delivery workers in Phoenix, AZ bringing boxes from a truck into a customer’s home for a Best Buy appliance delivery

Top rated movers
in Phoenix, AZ

4.9/5

8.3K Reviews

4.9/5

42K Ratings

4.6/5

1.2K Reviews

4.8/5

2.5K Reviews

Best Buy appliance delivery, on-demand

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Trucks for every size delivery

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Your items fully backed by our Damage Protection Guarantee

5‑star vetted and rated movers

245k+

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1M+

Expert movers 💪

1.29M+

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337k+

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Victor & Eugene

937k+

Went above and beyond 🚀

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Millions of happy customers

When picking up a tv from best buy Carlos called immediately when there was an issue verifying them as the proper pickup people through the store. He also had his son with him so I did not need to help move the tv into my third floor (stairs only) apartment. Super friendly, super quick, 10/10 would recommend to anyone

KKevin in Tempe, AZ

5.0

Super friendly and willing to help me move a fridge to my garage while they were there. 5 stars doesn’t even do them justice!

CCameo in Phoenix, AZ

5.0

What a team. Manuel and Erick worked great together . Booked last minute for a fridge delivery. They also moved my old fridge to the garage for me. Showed up on time. Worked fast. Very professional. Thanks guys

LLee in Chandler, AZ

5.0

They went above and beyond with moving our fridge, they knew exactly what to do and were able to complete the job seamlessly with every new challenge that presented itself…very professional and will be recommending Lugg to everyone I know!!

WWhitney in Chandler, AZ

5.0

Great work by this team! The fridge would have been better transported via Pickup Truck since the unit could not stand upright in the Box Truck. Please endeavor to send the right equipment so that the drivers are not put in a bad position.

TTed in Scottsdale, AZ

5.0

The guys showed up to the Costco we were headed to within about 45 minutes, located me quickly in the apartment with our newly purchased washer, loaded it up, and transported it to the house near the place it would sit long term. They were not able to get the washer through the door with the packaging and taking the door off its hinges so that was something I needed to do, which is understandable and expected. The service provided by the guys was very easy to use. My wife mentioned "there has to be an Uber for moving", and sure enough there is! Appreciate the help guys!

JJordan in Glendale, AZ

5.0

These guys were the best movers I’ve ever used. Total pros! Took care of my delivery like it was their own. 10/10 experience.

MMackenzie in Scottsdale, AZ

5.0

Carlos and Kory did an amazing job! I was really stressed before booking them, but they completely put my mind at ease. They were fast, efficient, and handled the pickup and delivery of my new refrigerator perfectly. Thank you both for your excellent service!

VVanity in Chandler, AZ

5.0

I couldn’t have asked for a better delivery! Very fast and professional delivery especially when you consider they came from far away. Sorry my dog got in the way, but thank you for showing him some love!! Would definitely request this team again if I could.

BBarbara in Gilbert, AZ

5.0

Worked clean early and collaboratively. Nice people. Communicative all through the delivery process. Grest

SSteven in Scottsdale, AZ

5.0

Communication with the drivers was excellent! They were timely, professional and on time. Highly recommend Manuel and Mohamed! Great delivery team!

CCharissa in Tolleson, AZ

5.0

Marvin and Arte did a perfect job delivering my table for the backyard!!! They were kind and courteous, and I couldn’t ask for a better delivery!

KKaren in Gilbert, AZ

5.0

KKevin in Tempe, AZ

5.0

Super friendly and willing to help me move a fridge to my garage while they were there. 5 stars doesn’t even do them justice!

CCameo in Phoenix, AZ

5.0

LLee in Chandler, AZ

5.0

WWhitney in Chandler, AZ

5.0

TTed in Scottsdale, AZ

5.0

JJordan in Glendale, AZ

5.0

These guys were the best movers I’ve ever used. Total pros! Took care of my delivery like it was their own. 10/10 experience.

MMackenzie in Scottsdale, AZ

5.0

VVanity in Chandler, AZ

5.0

BBarbara in Gilbert, AZ

5.0

Worked clean early and collaboratively. Nice people. Communicative all through the delivery process. Grest

SSteven in Scottsdale, AZ

5.0

Communication with the drivers was excellent! They were timely, professional and on time. Highly recommend Manuel and Mohamed! Great delivery team!

CCharissa in Tolleson, AZ

5.0

Marvin and Arte did a perfect job delivering my table for the backyard!!! They were kind and courteous, and I couldn’t ask for a better delivery!

KKaren in Gilbert, AZ

5.0

On time & professional. Great communication. Was able to fit everything (8ft table and 4 dining chairs) into their pick up truck. Handled delivery with care. Will be using Lugg again such a convenient service (Lugg was more cost effective then getting items delivered to my door!)

HHarlene in Phoenix, AZ

5.0

Great communication through the whole process, picked up on short notice for same day delivery. Carried in our large and heavy item carefully and placed it exactly where asked. Would use this service again. Carlos and Carlos were great!

TTiffany in Tolleson, AZ

5.0

Fantastic experience! The guys were so nice and took great care with handling my furniture. I would use this service again anytime I need a delivery.

JJen in Scottsdale, AZ

5.0

Carlos and David did an amazing job helping me deliver a 77 inch TV, they not only came ready to protect the TV with furniture blankets but also had the necessary tools to remove the stand to ensure a safe delivery. Would use this service and them again! 5 stars!

SShawn in Phoenix, AZ

5.0

My experience was outstanding I really appreciated the texts with all the updates prior to their arrival. And the delivery team were friendly and helpful. I look forward to calling them again. They were definitely five stars!

TThomas in Tempe, AZ

5.0

They were very timely, efficient, friendly and communicated well on their whereabouts in the pickup and delivery. They were wonderful to work with. This was my first Lugg experience, and first impression was very pleasant. Thanks!!

SSharp in Chandler, AZ

5.0

Item in my order was not included in the delivery. Anthropology sent me a receipt of my order which reflects 2 items. Additionally, I scheduled a pickup for 2 items and provided pictures

LLisa in Gilbert, AZ

5.0

was an amazing experience and very helpful in making sure my items weren't damaged during the delivery

JJason in Tempe, AZ

5.0

This is my first time using Lugg, RC was professional and timely giving updates at each phase of delivery.

FFloyd in Phoenix, AZ

5.0

The process was so quick and easy. We were in a hurry for a delivery and the team was there literally in minutes. They almost beat us home. They were super friendly and professional.

LLeslie in Tempe, AZ

5.0

RC was very thoughtful and thorough. He covered and packed our sofa with care. He kept me updated throughout pickup and delivery.

JJovannie in Tempe, AZ

5.0

Extraordinary care, compassion, communication from pick up to delivery. Respectful with property, furniture and with client. Arrived on time and were efficient in moving time. Had great communication including a laugh during a very stressful move. I will only use Paul and Mohammed for my moving needs and highly recommend these two consummate professionals!

MMary in Phoenix, AZ

5.0

HHarlene in Phoenix, AZ

5.0

TTiffany in Tolleson, AZ

5.0

Fantastic experience! The guys were so nice and took great care with handling my furniture. I would use this service again anytime I need a delivery.

JJen in Scottsdale, AZ

5.0

SShawn in Phoenix, AZ

5.0

TThomas in Tempe, AZ

5.0

SSharp in Chandler, AZ

5.0

Item in my order was not included in the delivery. Anthropology sent me a receipt of my order which reflects 2 items. Additionally, I scheduled a pickup for 2 items and provided pictures

LLisa in Gilbert, AZ

5.0

was an amazing experience and very helpful in making sure my items weren't damaged during the delivery

JJason in Tempe, AZ

5.0

This is my first time using Lugg, RC was professional and timely giving updates at each phase of delivery.

FFloyd in Phoenix, AZ

5.0

The process was so quick and easy. We were in a hurry for a delivery and the team was there literally in minutes. They almost beat us home. They were super friendly and professional.

LLeslie in Tempe, AZ

5.0

RC was very thoughtful and thorough. He covered and packed our sofa with care. He kept me updated throughout pickup and delivery.

JJovannie in Tempe, AZ

5.0

MMary in Phoenix, AZ

5.0

See all reviews

Lugg pricing in Phoenix

	Crew	Base Fare	Per-Mile Rate	Per-Stop Fee	Average cost*
Lite	1 Lugger	$50	$1.81	$18	$77
Pickup	2 Luggers	$83	$1.92	$22	$114
Van	2 Luggers	$110	$2.20	$26	$147
XL	2 Luggers	$160	$2.47	$28	$200
Box	2 Luggers	$207	$3.21	$32	$255

Lite

1 Lugger

Base fare$50

Per-mile rate$1.81

Per-stop fee$18

Average cost$77

Pickup

2 Luggers

Base fare$83

Per-mile rate$1.92

Per-stop fee$22

Average cost$114

Van

2 Luggers

Base fare$110

Per-mile rate$2.20

Per-stop fee$26

Average cost$147

XL

2 Luggers

Base fare$160

Per-mile rate$2.47

Per-stop fee$28

Average cost$200

Box

2 Luggers

Base fare$207

Per-mile rate$3.21

Per-stop fee$32

Average cost$255

* Estimate for 5 miles of driving and 15 minutes of labor. Pricing rates vary by city. Each booking also includes a small variable booking fee to support Lugg's operational and safety costs. You'll always see an upfront estimated price before you book.

Real customer prices

See what Lugg customers paid for similar Best Buy appliance deliveries.

Neil

Moved a fridge from Best Buy in Frisco, TX

Pickup2 Luggers PICKUP illustration

Base fare$82.50

Mileage(21 mi @ $1.92/mi)$40.32

Booking fee$7.37

Total price$130.19

Gabe

Moved a washer from Home Depot in Los Angeles, CA

Pickup2 Luggers PICKUP illustration

Base fare$82.50

Mileage(12 mi @ $1.92/mi)$23.04

Booking fee$6.33

Total price$111.87

Nia

Moved a dishwasher from Lowe's in Lake Oswego, OR

Pickup2 Luggers PICKUP illustration

Base fare$82.50

Mileage(10 mi @ $1.92/mi)$19.20

Booking fee$6.10

Total price$107.80

Based on actual Lugg jobs. Names changed for privacy. Rates vary slightly by city.

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