What is the process for using Lugg to deliver my From House to Home purchase?

It's simple! Here's the process: 1. Buy your From House to Home furniture: Complete your purchase at the store or the From House to Home website and select "in-store pickup." 2. Get the receipt: Hold onto your order confirmation or receipt. You'll need to upload a photo of it when you book. 3. Book your Lugg: Schedule a Lugg for pickup in as little as 30 minutes. Enter the store's address in Hartford as the pickup location and your home as the destination. 4. We handle the rest: Our crew will go into the store, handle the pickup with the information you provided, load your From House to Home furniture, and deliver to your room of choice.

Do I need to be at the From House to Home store for pickup?

No, you don't! As long as you upload a clear photo of your receipt or order confirmation from the From House to Home store in Hartford, our Luggers can handle the pickup for you. Some From House to Home locations may require additional verification, and we will contact you if that's the case.

What if I buy something in a local From House to Home store and want it delivered the same day?

That's what we specialize in! You can book a Lugg right from the From House to Home store or parking lot in Hartford. Our crew can often arrive for pickup in as little as 30 minutes, getting your new From House to Home furniture home faster than traditional delivery. If you prefer to schedule ahead, you can book your Lugg for the hour of your choice up to 60 days in advance.

Do I need to provide an order number or From House to Home store receipt?

Yes. Upload your digital receipt or provide your From House to Home order confirmation number when booking so our crew can easily locate your From House to Home furniture at the Hartford store.

Can Lugg pick up my From House to Home store order if it hasn't been paid for yet?

No. Please ensure your From House to Home purchase is fully paid for and ready for pickup before booking. Our crew cannot complete payment at the store.

Will Lugg wait if my From House to Home order isn't ready when they arrive?

For stores inside our partner network receiving flat rate delivery, we will wait up to 15 minutes for your order at no additional cost. For wait times over 15 minutes, you may need to re-schedule. For stores outside of our partner network, wait time is billable at your normal labor rate. To avoid charges, confirm with From House to Home in Hartford that your order is ready for pickup before booking.

Can Lugg take away my old furniture when delivering my new purchase?

Yes, Lugg can pick up your new furniture and then haul away the old one to a recycling facility or donate it to a local charity, including donation centers like [Goodwill](https://lugg.com/goodwill-industries-pick-up) or [Habitat ReStore](https://lugg.com/habitat-for-humanity-pick-up) near Hartford. Just add an extra stop when booking your delivery. **Tip**: Donation and disposal centers vary widely in what they accept, so we recommend calling ahead to confirm they can take your furniture, along with their hours and any potential fees.

What if I find damage to my furniture upon arrival?

Please inspect your furniture upon delivery. If you find damage upon receiving your furniture, or discover defects from the store, note it immediately with your crew and contact the From House to Home store for assistance. If damage to your furniture occurred during transport, please contact [Support](mailto:support@lugg.com) to file a damage claim. We will ask you to hold your furniture as we work to resolve the issue as quickly as possible.

What supplies and protective equipment will my Luggers bring for my From House to Home delivery?

Every Lugg From House to Home delivery in Hartford includes professional moving equipment, straps, dollies, moving blankets, and stretch wrap to protect your items and your space, plus a basic toolkit for light disassembly or reassembly. Pickup trucks also come equipped with a tarp for weather protection. Your Luggers will wrap fragile or bulky pieces for safe transport, take care to avoid damage to floors, walls, and elevators, and are trained to move heavy furniture, appliances, and other large items safely through tight spaces, stairs, and doorways. This helps ensure a smooth, efficient From House to Home delivery from start to finish.

What happens if my new furniture doesn't fit through my doorway?

You are responsible for measuring your doorways, hallways, and stairwells to ensure your furniture will fit before booking. Your furniture cannot be delivered because it doesn't fit, it can be placed in an alternate location at your destination or be returned to the From House to Home store of purchase. If you prefer the item is returned to the store, you will be charged for the initial delivery attempt and for the additional return trip.

Can Lugg pick up my furniture from multiple stores in one trip?

Yes! Lugg now supports up to 5 pickups or drop-offs per Lugg, so you can coordinate multi-store pickups in one easy delivery. Just add each store as a stop when booking.

From House to Home donation delivery in Hartford, CT

Name: Lugg - Same-day From House to Home donation delivery in Hartford, CT
Rating: 5

From House to Home makes the process of rebuilding a home a little easier. Get your new furniture home same-day without the hassle or heavy lifting.

5/5

3.1K Reviews

4.9/5

44K Ratings

4.6/5

1.2K Reviews

4.8/5

3.4K Reviews

4.9/5

3.3K Reviews

BBB

Accredited

From House to Home furniture delivery, on-demand

Deliveries on your schedule

Book on-demand movers that arrive today, in under 60 minutes. Schedule up to 60 days out for the time that works best for you.

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Track your delivery in real time

Get live tracking and ETA updates.
Schedule up to 5 stops for pickup and dropoff along the way.

En-route to stop 4

Truck & muscle with every delivery

Choose a vehicle for any size job. Your your movers arrive with dollies, moving blankets, straps, wraps, and more, all at no extra charge.

Lugg Lite

Lugg Pickup

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Lugg XL

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Your delivery is fully backed by our Damage Protection Guarantee

Our industry-leading 99.4% damage-free rate means your items and delivery is safe with us.

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Hartford, CT loves Lugg
for on-demand deliveries

With an average 4.9-star rating across 2,975+ verified customer reviews, Lugg is the trusted choice for on-demand From House to Home deliveries in Hartford, CT.

See all reviews

West Haven, CT

I could not ask for a better Pair, they pack up the pickup with a can do attitude...rare in todays world. - Robert

Total Price$101

Shelton, CT

Friendly, careful and very helpful! Called the pickup spot for us to check on missing pieces. Highly recommend! - Laurie

Total Price$98

Shelton, CT

Very quick to pickup the item, great communication throughout the delivery, and very professional service! - Brittney

Total Price$121

Old Saybrook, CT

What a great experience!!! I am so pleased with the simplicity of this process from scheduling to pickup to delivery!! Thanks Jared & Pedro!! - Margaret

Total Price$111

New Milford, CT

Excellent service. Both Daniel and Jason did a great job with pickup and delivery. I would use LUGG again - especially if they are handling everything. - Leigh

Total Price$122

Naugatuck, CT

These guys went above and beyond after the pickup location forgot the screws to the bed that was being delivered to me, they went back to get them after already being on their way to drop it off to me. You can’t find great service anymore and theirs was exceptional! Thanks again guys I really appreciate it. - Doris

Total Price$136

Simsbury, CT

Andrew & Jason were both very kind, helpful, polite and patient! I would not mind them assisting with another pickup / drop off in the future. 😃 - Christa

Total Price$53

Easton, CT

Ralph did a wonderful job, arriving on time to both the pick up and the drop off locations. He was very communicative and able to do a great job for us. - Elle

Total Price$164

Guilford, CT

Elvis and Tavis were superb. They were on time, efficient, careful and most of all friendly, patient and kind. I would highly recommend them and if I ever need to use Lugg again, I hope they will be the assigned team! - Leslie

Total Price$380

West Hartford, CT

Tyshaun and Christopher were very professional. Great service. I tipped them each personally not through the app. - Margaret

Total Price$58

Vernon, CT

Isiah & Farid were great! Very professional, friendly and handled our items with care. I hope I can request them next time I need to move something. - Christi

Total Price$148

Easton, CT

We scrambled around together moving tons of furniture on a fully rainy day, and these gentlemen could not have been nicer, more efficient, or more willing. Sebastian and Christian are both wonderful workers and I’m so happy they have helped me many times. - Elle

Total Price$188

West Haven, CT

I could not ask for a better Pair, they pack up the pickup with a can do attitude...rare in todays world. - Robert

Total Price$101

Shelton, CT

Friendly, careful and very helpful! Called the pickup spot for us to check on missing pieces. Highly recommend! - Laurie

Total Price$98

Shelton, CT

Very quick to pickup the item, great communication throughout the delivery, and very professional service! - Brittney

Total Price$121

Old Saybrook, CT

What a great experience!!! I am so pleased with the simplicity of this process from scheduling to pickup to delivery!! Thanks Jared & Pedro!! - Margaret

Total Price$111

New Milford, CT

Excellent service. Both Daniel and Jason did a great job with pickup and delivery. I would use LUGG again - especially if they are handling everything. - Leigh

Total Price$122

Naugatuck, CT

Total Price$136

Simsbury, CT

Andrew & Jason were both very kind, helpful, polite and patient! I would not mind them assisting with another pickup / drop off in the future. 😃 - Christa

Total Price$53

Easton, CT

Ralph did a wonderful job, arriving on time to both the pick up and the drop off locations. He was very communicative and able to do a great job for us. - Elle

Total Price$164

Guilford, CT

Total Price$380

West Hartford, CT

Tyshaun and Christopher were very professional. Great service. I tipped them each personally not through the app. - Margaret

Total Price$58

Vernon, CT

Isiah & Farid were great! Very professional, friendly and handled our items with care. I hope I can request them next time I need to move something. - Christi

Total Price$148

Easton, CT

Total Price$188

Bethel, CT

Professional moving service whom moved several large pieces of furniture for us. They wrapped the furniture and took special care of my items. Highly recommended! Wonderful, thank you. - Lily

Total Price$245

Wallingford, CT

They were on time and very helpful. They were able to get a difficult sofa in and out very easily. Thank you both and we will use you again. - Kristen

Total Price$235

Shelton, CT

Sebastian and Christopher are always so nice to work with. Always willing to go above and beyond. Great guys and I always look forward to them helping me out. - Elle

Total Price$149

Brookfield, CT

Tyshawn and Marquail always do such a great job and are super about taking direction and keeping in touch during their journey. Always happy to work with them. - Elle

Total Price$164

Shelton, CT

I worked with Christopher twice now and was pleased both times! They worked great together, were timely, and very professional! - Victoria

Total Price$211

Stratford, CT

Sebastian and Isiah always do an amazing job and I’m so happy to chat with them as they’re also very friendly. - Elle

Total Price$129

Plainville, CT

The guys were friendly and punctual. They were super helpful with getting the item into the house even in the snow. Loved how the app kept us updated on arrivals and departures. Will def use Lugg again! - Melanie

Total Price$211

Fairfield, CT

Sebastian and Christopher are amazing very kind careful people ✨highly recommended o time they bring my furniture and everything was great - Karina

Total Price$98

Avon, CT

Absolutely wonderful very steady, calm pace, great energy very positive went way and beyond from what was expected! They made it happen and did not have any attitude during the process was very patient and friendly!! - Ivonna

Total Price$116

Shelton, CT

Very impressed! My 2nd time using and they are top notch again. My front door was piled high with 18" ofk snow and Pedro did the fastest 10 ft shovel i've ever seen! Thank you guys!!🎯👍 - Daniel P

Total Price$134

Fairfield, CT

Sebastian and Christopher handled a challenging move with kindness and persistence, I appreciate their hard work! - Kayte

Total Price$165

Enfield, CT

Sebastion and Christopher were awesome. They couldn’t fit everything in one trip so they went back a second time to get the rest so to not inconvenience me. Very friendly and made sure to be cautious with the furniture. - Lysse

Total Price$235

Bethel, CT

Professional moving service whom moved several large pieces of furniture for us. They wrapped the furniture and took special care of my items. Highly recommended! Wonderful, thank you. - Lily

Total Price$245

Wallingford, CT

They were on time and very helpful. They were able to get a difficult sofa in and out very easily. Thank you both and we will use you again. - Kristen

Total Price$235

Shelton, CT

Sebastian and Christopher are always so nice to work with. Always willing to go above and beyond. Great guys and I always look forward to them helping me out. - Elle

Total Price$149

Brookfield, CT

Tyshawn and Marquail always do such a great job and are super about taking direction and keeping in touch during their journey. Always happy to work with them. - Elle

Total Price$164

Shelton, CT

I worked with Christopher twice now and was pleased both times! They worked great together, were timely, and very professional! - Victoria

Total Price$211

Stratford, CT

Sebastian and Isiah always do an amazing job and I’m so happy to chat with them as they’re also very friendly. - Elle

Total Price$129

Plainville, CT

Total Price$211

Fairfield, CT

Sebastian and Christopher are amazing very kind careful people ✨highly recommended o time they bring my furniture and everything was great - Karina

Total Price$98

Avon, CT

Total Price$116

Shelton, CT

Total Price$134

Fairfield, CT

Sebastian and Christopher handled a challenging move with kindness and persistence, I appreciate their hard work! - Kayte

Total Price$165

Enfield, CT

Total Price$235

Lugg pricing in Hartford, CT

	Crew	Base Fare	Per-Mile Rate	Per-Stop Fee	Average cost*
Lite	1 Lugger	$50	$1.81	$18	$77
Pickup	2 Luggers	$83	$1.92	$22	$114
Van	2 Luggers	$110	$2.20	$26	$147
XL	2 Luggers	$160	$2.47	$28	$200

Lite

1 Lugger

Base fare$50

Per-mile rate$1.81

Per-stop fee$18

Average cost$77

Pickup

2 Luggers

Base fare$83

Per-mile rate$1.92

Per-stop fee$22

Average cost$114

Van

2 Luggers

Base fare$110

Per-mile rate$2.20

Per-stop fee$26

Average cost$147

XL

2 Luggers

Base fare$160

Per-mile rate$2.47

Per-stop fee$28

Average cost$200

* Estimate for 5 miles of driving and 15 minutes of labor. Pricing rates vary by city. Each booking also includes a small variable booking fee to support Lugg's operational and safety costs. You'll always see an upfront estimated price before you book.

Real customer prices

See what Lugg customers paid for similar From House to Home deliveries.

Vince

Moved a queen mattress from IKEA in College Park, MD

Van2 Luggers VAN illustration

Base fare$110.00

Mileage(13 mi @ $2.20/mi)$28.60

Booking fee$8.32

Total price$146.92

Ben

Moved a desk and chair from West Elm in New York, NY

Pickup2 Luggers PICKUP illustration

Base fare$82.50

Mileage(9 mi @ $1.92/mi)$17.28

Booking fee$5.99

Total price$105.77

Kevin

Moved an armchair from Living Spaces in Phoenix to Avondale, AZ

XL2 Luggers XL illustration

Base fare$159.50

Mileage(9.8 mi @ $1.33/mi)$12.99

Booking fee$11.01

Total price$183.50

Based on actual Lugg jobs. Names changed for privacy. Rates vary slightly by city.

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Highly rated, vetted moving professionals you can trust. Reliable, respectful teams who show up ready to work, handling your items with care and getting the job done right.

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