Hire a helper in Forest Hills, D.C.

this man that came to my house today was amazing. I initially hired somebody to help me move my peloton bike, which is very heavy by the way downstairs into my basement from my living room and when he showed up, he was on time he was courteous. He was polite. He was a professional, and he assess the situation and he did the whole thing by himself. I was completely blown away. I tried to help, but he said that he had it and that it was no problem. I really wanna leave him a tip. I should've given him cash before he left, but I didn't and you know I'm having a real hard time putting the tip on the on the app and I just wanted to know that I'm not gonna stop until I find a way to send this man some kind of tip. Thank you.

Jahlil arrived later than expected because the Lugg app directed him to the delivery location, not the pick up location. Neither Jahlil nor I could raise anyone at Lugg to help, since they do not have a support line for either Luggers or customers -- "Contact Us" is exclusively email. This is an abject failure of customer support. Jahlil and I talked to one another on the phone and got him to my house. During what must have been a very frustrating experience, Jahlil was calm, patient, and courteous. He delivered my goods. I would happily hire Jahlil again. I cannot say the same for Lugg. Putting drivers out on their own without support is exploitative. Failing to have a customer help line is reason to use an different another delivery service.

Atiqullah and Edwen were great! They were professional, friendly, and took great care of our furniture. They went above and beyond unloading and setting things up, next time I need help moving I’d definitely hire them!

Our luggers did such an exceptional job! In order to get the refrigerator in our house, they had to take all of the doors, drawers and handles off. They helped us put everything back together better than we got it. They were fast, efficient and so kind. We will hire them again in a heartbeat! I seriously cannot speak highly enough about them.

Marvin & Jerome were amazing! Wish I could give them more than 5 stars and would absolutely hire them again! They provided top-notch customer service today. They were extremely professional, courteous, and provided excellent customer service. They communicated with me throughout the entire time and gave me a good heads up when they were on the way to my place, arriving on time. They were careful moving the two large boxes I had and, above all, made sure everything went smoothly to my destination. Jerome and Marvin - THANK YOU FOR EVERYTHING!!

Joshua and Matthew were super professional, highly efficient, and the move from one location to another was fully done in under an hour. This was our first experience using Lugg and we will continue to use it when we need to move items. 10/10 experience, would absolutely hire them again!

There are no words to say how great Ray and Dierre were. Fast. Smart. Cheerful. Helpful. And they know furniture! I’d hire them again in a nanosecond.

These guys were great. They got the job done very well at the origin and the destination. I would hire them again. Thanks!

These guy put in a heroic effort to get our couch into our apartment. They couldn’t have been friendlier or more committed to making it work. Would hire them again in a second

Olukayode & Saulo did a great job moving a large heavy sectional sofa through a tiny doorway and helping us rearrange our room with the new sofa in it. I would certainly hire them again.

Excellent team, did everything I asked and had suggestions of their own. I’d hire them again for anything.

These men were among the most respectful, careful and willing helpers I have come across - I would not hesitate to hire them three times over and would actually wait for service to have them.

this man that came to my house today was amazing. I initially hired somebody to help me move my peloton bike, which is very heavy by the way downstairs into my basement from my living room and when he showed up, he was on time he was courteous. He was polite. He was a professional, and he assess the situation and he did the whole thing by himself. I was completely blown away. I tried to help, but he said that he had it and that it was no problem. I really wanna leave him a tip. I should've given him cash before he left, but I didn't and you know I'm having a real hard time putting the tip on the on the app and I just wanted to know that I'm not gonna stop until I find a way to send this man some kind of tip. Thank you.

Jahlil arrived later than expected because the Lugg app directed him to the delivery location, not the pick up location. Neither Jahlil nor I could raise anyone at Lugg to help, since they do not have a support line for either Luggers or customers -- "Contact Us" is exclusively email. This is an abject failure of customer support. Jahlil and I talked to one another on the phone and got him to my house. During what must have been a very frustrating experience, Jahlil was calm, patient, and courteous. He delivered my goods. I would happily hire Jahlil again. I cannot say the same for Lugg. Putting drivers out on their own without support is exploitative. Failing to have a customer help line is reason to use an different another delivery service.

Atiqullah and Edwen were great! They were professional, friendly, and took great care of our furniture. They went above and beyond unloading and setting things up, next time I need help moving I’d definitely hire them!

Our luggers did such an exceptional job! In order to get the refrigerator in our house, they had to take all of the doors, drawers and handles off. They helped us put everything back together better than we got it. They were fast, efficient and so kind. We will hire them again in a heartbeat! I seriously cannot speak highly enough about them.

Marvin & Jerome were amazing! Wish I could give them more than 5 stars and would absolutely hire them again! They provided top-notch customer service today. They were extremely professional, courteous, and provided excellent customer service. They communicated with me throughout the entire time and gave me a good heads up when they were on the way to my place, arriving on time. They were careful moving the two large boxes I had and, above all, made sure everything went smoothly to my destination. Jerome and Marvin - THANK YOU FOR EVERYTHING!!

Joshua and Matthew were super professional, highly efficient, and the move from one location to another was fully done in under an hour. This was our first experience using Lugg and we will continue to use it when we need to move items. 10/10 experience, would absolutely hire them again!

There are no words to say how great Ray and Dierre were. Fast. Smart. Cheerful. Helpful. And they know furniture! I’d hire them again in a nanosecond.

These guys were great. They got the job done very well at the origin and the destination. I would hire them again. Thanks!

These guy put in a heroic effort to get our couch into our apartment. They couldn’t have been friendlier or more committed to making it work. Would hire them again in a second

Olukayode & Saulo did a great job moving a large heavy sectional sofa through a tiny doorway and helping us rearrange our room with the new sofa in it. I would certainly hire them again.

Excellent team, did everything I asked and had suggestions of their own. I’d hire them again for anything.

These men were among the most respectful, careful and willing helpers I have come across - I would not hesitate to hire them three times over and would actually wait for service to have them.