5-star customer reviews

On time. Good communication with me. Patient and strong! Aaron and Jose are very professional movers. They kept their agreement and delivered on the coldest day of the year! I highly recommend.

Great patient and communicative movers. Worked efficiently and even wrapped the pieces of the furniture

Movers were nice, communicative and very efficient!

Lugg sent movers to a store in Pennsylvania where they collected my purchases and drove them to a nursing home in Delaware. ALL IN ONE DAY! Actually - within 3 hours of my request. Amazing service. Reliable and professional and SPEEDY!!!! A+!

LUGG movers always show up within the hour I choose for them to come, usually at the beginning, and always ready to do the task. They are efficient and careful workers

Great experience, a text was sent the day before and the day of and I was able track them. The movers were friendly and respectful. They put my dresser exactly where I wanted, all was done in ten minutes. Till next time and thank you.

My experience was amazing, the movers were prompt, super professional, efficient and very helpful. I would definitely hire them and use Lugg again!

These guys showed up well within the time frame (on the early side), got everything out, loaded up, and delivered efficiently. They are both nice guys and were the best movers I've had in a long time.

Great movers! Had amazing communication and their number one priority was the safety of the furniture! I would recommend both of them to anyone!

My back stairwell is unfortunately narrow, and my movers were very hard working and efficient moving my furniture up and into my unit!

Movers were Very polite, professional, and helpful. Quick pick up and delivery and very smooth process.

They did great job wrapping the furniture and carefully moving through the corridors and in the apartment. Very quick and polite movers.

Amazing team, never gave up even when it seemed impossible and kept a great attitude. Highly recommend these movers!

An awesome experience for my college daughter who needed to move all her things out quickly from a cramped second floor school ace to a storage unit. Joseph and Nicholas did everything for her… she said they were professional, courteous and went above and beyond! We will be asking for them by name when she moves into her new place this fall! Thank you!!

Professional, efficient, and a total breath of fresh air Antrone and Askari exceeded every expectation. They arrived on time, handled my belongings with care, and made the whole moving process feel effortless. Their professionalism and attention to detail really set them apart—and let’s be real, that’s not something you find every day. I genuinely appreciated how smoothly everything went. If you’re looking for movers who actually care about doing a great job, these are your guys.

Truly the best movers. I’d give 10 stars if I could. Thank you!!! Hire them. They helped me fit in recliner couch. They asked if they could use their tools to remove door. They did! They then put it back appropriately. There has to be way to tip them on this app. I did get Jose’s phone number to tip him via Zelle as well if I can’t tip on app. These guys are professional, hire them!!!

Sadiki and Carlos were absolute pros! 🚛🔥 They handled my move with efficiency, skill, and a great attitude from start to finish. Everything was packed and transported with care, and they went above and beyond to make sure everything was placed exactly where I needed it. Super friendly, expert movers, and incredibly professional. If you need a stress-free, smooth moving experience, these are the guys to call! Highly recommend—5 stars all the way! 🌟🌟🌟🌟🌟

Amazing movers, no bullshit, stack things smartly and efficiently, we were super impressed and pleased. Thanks again, Leonel and Jose!!

Thomas and Nasir were very friendly and moved my stuff with care and ease. I could not have moved my stuff into my storage unit without them. I want them to do all my future moves. I recommend them to anybody in Chicago!

They were both great! Super kind and patient while waiting for Uhaul to locate my storage pod. And they had to do multiple trips up three flights of stairs to unload. They are exceptional workers, young and fit with great work ethic.

Expert movers, handled my new dining table with care and were very friendly. This was my second delivery with Lansana—he is great! Highly recommend.

Lugg was a great solution for me with a property closing date that was up in the air. The flexibility allowed me to reschedule and delay the movers arrival without penalty. They showed up on time, we're professional, and did a great job.

Excellent customer service same day delivery reassembly and disassembly of furniture great movers 10/10.

The movers did an outstanding job, going above and beyond to ensure the move went smoothly. Unfortunately, the company's support was lacking; when I encountered issues with returning an item at the pickup location, they were not helpful at all.

Marco & Juan were amazing movers I would highly recommend. They were friendly, fast, efficient and made everything super easy. Plan on using them again in the future!!

They were great!! Excellent movers- they moved a sofa I purchased from FB marketplace and were careful and timely. Thank you!

The movers did an outstanding job, going above and beyond to ensure the move went smoothly. Unfortunately, the company's support was lacking; when I encountered issues with returning an item at the pickup location, they were not helpful at all.

Young, courteous, strong and careful movers! Thank you!

Used this app twice now. All 4 movers I've had were absolutely fantastic! Such a great app. So glad I found it.

Really great movers! So thoughtful and aware and they worked great together. Would hire them again for sure!

Mike and Daniel were excellent movers. They made moving into my storage unit so effortless and simple, while also working extremely hard moving my couch, mattress, and heavy table. They even helped me wrap my couch and headboard, to prevent dust, which was above and beyond. Would give 10 stars/5 stars, if possible!

Fantastic movers! Extremely careful with my items, insightful with the best ways to load/unload efficiently, and very nice to work with. Would highly recommend them to anyone.

Leonel and Jose are expert movers who are very friendly and work really efficiently. We were done with the move faster than we had expected! They were also very careful with our furniture which we appreciated a lot! Thank you to you both!!