5-star customer reviews

They were on time and friendly. Delivery was quick especially because I live only 5 minutes from the store where item was purchased.

Sent me updates on the delivery time. Arrived in an enclosed van. Were very careful bringing the pieces upstairs.

Great customer service, very helpful, and went above and beyond. Highly recommend them to anyone needing a delivery.

Thank you for moving all of our furniture into storage and for helping us get something done that we’ve been meaning to do for several years!!

When they got here they were polite, introduced themselves . Friendly to my husband who was outside. Very careful W/ carrying in the heavy pc of furniture. Asking where I wanted it , placed it there & asked if was ok or they would move it to where I needed it . Very accommodating! My husband & I We’re very impressed w/ the service , promptness, & the friendly delivery guys! Will keep the # if I need this again great experience! They both deserve GOLD Stars ⭐️

Prompt delivery, handled dining table set with care and offered to tighten loose table legs. Very courteous.

Great service done by Diego from Lugg, excellent handling of the furniture

Very quick to pickup the item, great communication throughout the delivery, and very professional service!

They made sure they contacted me by phone, needing to call me a couple of times, when no one came out to receive the shipment. I was not at the delivery site but my husband was and he did come out. My husband said they were very courteous and efficient, and placed the items where asked in the apartment. We appreciate that they were very timely in their delivery, excellent with communication, professional, helpful and courteous.

Marco and Luis were absolutely wonderful to work with. They were so easy to reach on the phone and on text. They were kind and prompt and very professional. They made the entire moving experience so simple. My new furniture arrived in perfect condition and they were an A ++ delivery team. Highly recommend.

Abel and Omar provided timely, professional service and helped with the furniture placement to ensure it was exactly as I wanted. Lugg movers never fail us!

Both Jonathan and Pedro were phenomenal. Very courteous, very accommodating, very helpful and all around an excellent delivery experience.

Delivery was on time. William & Alexander went over and above my expectations. They were both friendly and worked as a team. Your company should be grateful to have employees like these two men. Good job! Well done!

They stayed in touch with me during the delivery process and were so kind enough to help my son take the mattress up to my apartment. It was too heavy for me to do it with my son alone. Very kind.

Daniel and Datwan were great. Understanding when there was a delay at pick up and went above and beyond during the delivery at my home. Overall a very smooth delivery. Thanks!

I am amazed by how easy and convenient this service was! I was kept aware every step of the way from dispatch to delivery. Both men were extremely polite, efficient, and helpful. I will definitely be using them again as well as telling my family and friends. Thanks a bunch!!!!

William and Abimbola were very professional. I especially appreciated all the communication before and during the delivery and they assembled the sectional and were able to remove some pieces as well. I’d had a poor experience the day before with other Luggers, but William and Abimola made up for it. Would Recommend for furniture delivery, hauling, And taking stuff to donations.

Great service! I highly recommend these guys! They made my day really easy, communicated with me about delivery details & everything was seamless. Thank u!!!

Very Professional. Quick And Easy Like 1 2 3..I'm In The Process Of Replacing Just About Everything In My Home And Had A Lot Of Delivery And By Far These Two Gentlemen Statler.

Friendly and careful delivery. Thanks so much for completing the living room makeover. Highly recommended!

I was leery about using an app without being able to talk to somebody at first. The app is actually very communicative. it let me easily cancel my time and reschedule it twice, which I did because of weather. it showed me the MapQuest of my delivery and how many minutes away they were Isiah and Javair are very accommodating, polite, friendly and listened to my concerns. I will use this app again if needed and refer to anyone else who may need it.

They are very professional, taking pictures before packing furniture and after unpacking furniture, detailing the details of the furniture before and after moving.

Outstanding service!!! Incredible response time and delivery was so fast! I’m going to tell all my friends!

Had a really great experience for my first time using LUGG! Vincent & Jason were great, even helping me move some other furniture to make space for the new delivery!

Daniel & Jason were very professional they took extra care not to damage the furniture and door frames leading into our home. They kept us updated on their route and delivery time. I would definitely recommend them!

Both of these guys were excellent. They communicated through the entire pick up of my furniture to the delivery arrival time they brought the new furniture in carefully, set it up very polite and professional would highly recommend.

What a great experience!!! I am so pleased with the simplicity of this process from scheduling to pickup to delivery!! Thanks Jared & Pedro!!

They were extremely kind and patient and careful with the delivery. I will definitely use you guys again! Thank you!!

Andrew and Christopher were very good delivery guys. Very polite, very helpful and professional. Seems like they’d be fun to hang around with from my short time spent with them. Felt bad they had a long day ahead of them (driving to deliveries) but the weather was good on the day they came. Should I ever need help moving again, I’d definitely ask for Andy and Chris again! 👍🏻

Excellent service. Both Daniel and Jason did a great job with pickup and delivery. I would use LUGG again - especially if they are handling everything.

I have booked luggage to deliver my furniture. They were very professional, punctual, and handled the sofa so carefully, I was assured that I have taken right decision of booking lugg