5-star customer reviews

Truly THE very best! So professional and kind. Hard working doesn’t begin to describe them. I’m beyond appreciative.

I don’t typically write review, but Junenal is the best lugg driver I ever used. He is able to spot issue with the furniture and take pictures for me. He also lend me a strap

This was the best moving experience in my entire life! 10 out of 5. Thank you for this amazing service

We hired two separate sets of Lugg movers on the same day: One to remove a bulky, heavy, no-longer-working fridge from our upstairs apartment, and the other to pick up and deliver its replacement. Both jobs were challenging: The workers had to maneuver the appliances along narrow hallways and down / up a long, narrow internal stairway. They needed to remove the doors from both refrigerators to make them fit. Both teams carried out these challenges with patiences, persistence and professionalism! They went far beyond the call of duty and were cheerful and helpful the entire time. We were very grateful and would definitely use this service again.

Young, courteous, strong and careful movers! Thank you!

The absolute best!!!! So professional, careful, and efficient!! They made what would have been a very stressful and overwhelming task so smooth!!

The team was super efficient and very careful with our fragile items. They understood how best to load our boxes to prevent breakage and were able to safely move a number of items at one time! They were very personable yet focused. I genuinely recommend them as they made the the whole experience very easy

Hector and Jose were fantastic! I was having everything taken to Goodwill and when they got there the power was out and the store closed. They worked with me to find the next best alternative for me to donate out things. They were excellent movers, communicators and problem solvers! They made a tough day much easier.

They were both awesome! They worked tirelessly staying positive and professional. They communicated to each other the best way to move the piece of furniture when it was heavy and/or awkward. This ensured they were on the same page and handled the furniture delicately. I was impressed how they kept going and made sure everything was completed. They were both very polite and and extremely hard workers. They did an excellent job

LUGG movers always show up within the hour I choose for them to come, usually at the beginning, and always ready to do the task. They are efficient and careful workers

Bruno and Igor are absolutely phenomenal! They arrived early, which was already a great start, and their efficiency and professionalism completely blew me away. They picked up a mattress for me and assembled a rather complicated bed frame in just 30 to 45 minutes with ease. What truly stood out was their kindness and hospitality—they genuinely went above and beyond to make my life easier. You can tell they take pride in their work and care about providing the best service possible. On a scale of 1 to 10, I’d give them a 12. My words can’t fully capture how wonderful both of them are. If you’re considering hiring them, do it—you won’t regret it. I would hire them again in a heartbeat, over and over. Bruno and Igor are simply the best!

Bruno and Jose are 10 out 10 the best. Ultra professional, expert movers, they care of every peice we had. They work with a good attitude. Thank you again!

These two people were THE BEST! So careful in their work. Super strong and super smart. I would request them again for any move I need to make. Thank you!

Deserve 10 stars, one of best experiences ever. Excellent, professional, and super nice gentlemen. Highly recommend them to anyone who needs Lugg

Lugg sent movers to a store in Pennsylvania where they collected my purchases and drove them to a nursing home in Delaware. ALL IN ONE DAY! Actually - within 3 hours of my request. Amazing service. Reliable and professional and SPEEDY!!!! A+!

These two are the best. They were on time, courteous, and respectful of my space and belongings. The move went smoothly and I am more than pleased with the results.

These cabinets are covered in extremely thin and delicate curved mirrors. They break and crack in a strong wind-they are very, very fragile. I have tried moving them myself and cracked the sides three times. So I called in the pros….my ace Lugg experts Steven and Jesus. I was so pleased when they pulled up as they moved two large display cabinets for me a few weeks ago ago. Moved them perfectly. They came armed with multiple blanket layers and mover’s film and swaddled these chests like a newborn. No dollys to risk pressure on glass, they hand carried them to the truck and ingeniously tied down the legs so no straps put pressure on any glass. They were awesome, gentle, strong, thoughtful, and very smart on how not only to move them, but also to care for them, protect them. They arrived at our destination and they showed the same care and concentration in unloading as they did loading. The arrived in perfect condition. I could not not be happier or more impressed with their focus on being extra careful and gentle and with their friendly professionalism. Hiring Lugg to move these was the best move I ever made and getting the Wonder Team of Steven and Jesus just made it all the better. You cannot go wrong with this service. It saved my back, several trips of taking out the drawers (very heavy chests) with every move of mine risking another crack, and more replacement glass. Not this time, they were AWESOME, AS GOOD AS IT GETS WITH MOVES! HANDS DOWN THE BEST! Again, I know it’s long, but I can’t say enough good things about my Lugg experience, they treated those chests as delicately and carefully as humanly possible, and it showed. Their teamwork and communication with each other and with me was outstanding. Hire them…you can’t go wrong and it will save you a lot of stress. Now I’m free to go about my day totally satisfied these chests made it safely. Thank you Steven and Jesus…you two rock! I’ll look forward to our next job together. -John

Gabriel a Mario where the very best movers ever! Polite, fast, hard working and handled everything with utmost care! Thank you guys!!!

Eder and Samuel are the very best movers!!! They were super careful with my furniture, wrapped everything well. They moved super quickly and were so nice! I would recommend them to everyone!

Angel and Marco were so patient and helpful with this move. They listened, asked questions, and shared their plans to best transport the requested boxes and furniture. It was a pleasure working with them!

Used this app twice now. All 4 movers I've had were absolutely fantastic! Such a great app. So glad I found it.

Anthony and Sahit were the best!! So nice, great communication, hard working. I had a super difficult move bringing up very heave furniture 4 floors (no elevator) - they did an excellent job. Thank you.

Lugg was a great solution for me with a property closing date that was up in the air. The flexibility allowed me to reschedule and delay the movers arrival without penalty. They showed up on time, we're professional, and did a great job.

Juvenal & Roberto did an excellent job moving furniture up and down stairs, figuring how best to fit items in a shed as well as the garage. They were also very careful with all items and I appreciated their help very much!

So quick and friendly and warm demeanor. Wasn’t intimidated by an unwieldy sandblasting cabinet that needed a hand from seller at pickup and me at dropoff (both of us were free) he is thorough and has a very helpful and interested to learn without prying in any way. The thing I got is not too common and he was keen to understand an overview of its abilities. This helped him to move it cautiously helping to keep an eye on more fragile parts. Perfect move (very highest praises for a very confident and competent mover. Thank you so much. I couldn’t be more pleased. Best regards

They really knew what they were doing and were very careful transporting the items. Best movers I’ve had.

These guys are the best! Professional, experts in what they do and very careful in helping me move two very expensive and heavy speakers. Cannot recommend them enough!

Professional, efficient, and a total breath of fresh air Antrone and Askari exceeded every expectation. They arrived on time, handled my belongings with care, and made the whole moving process feel effortless. Their professionalism and attention to detail really set them apart—and let’s be real, that’s not something you find every day. I genuinely appreciated how smoothly everything went. If you’re looking for movers who actually care about doing a great job, these are your guys.

Servio and Carlos were the best!!! So helpful and friendly!!!! THANK YOU BOTH SO MUCH!!! And it was so last minute too. I really appreciate it

They were the best Lugg movers I have ever used! They were so kind and efficient especially with all my stairs. Thank you!🫶

Marco & Juan were amazing movers I would highly recommend. They were friendly, fast, efficient and made everything super easy. Plan on using them again in the future!!

Sadiki and Carlos were absolute pros! 🚛🔥 They handled my move with efficiency, skill, and a great attitude from start to finish. Everything was packed and transported with care, and they went above and beyond to make sure everything was placed exactly where I needed it. Super friendly, expert movers, and incredibly professional. If you need a stress-free, smooth moving experience, these are the guys to call! Highly recommend—5 stars all the way! 🌟🌟🌟🌟🌟

Amazing service! Thanks so much for the efficient, kind, helpful excellent customer service!!!! Kenny & Joseph are meticulous and the best!