5-star customer reviews

LUGG is a great resource! I have used LUGGers for a number of events over the last few years. Everything from standard moving of furniture to helping me move/sort boxes during a big garage cleanup. The people who come are always very courteous and helpful.....always willing to help in any way they can. I highly recommend their services -- a life saver for those of us with a bad back issue (my husband) OR for those of us who have okay backs but are not able to lift over 20 lbs.

On time. They called me when they arrived. Easy to talk to and to work with guys. They did an EXCELLENT delivery job. Thank you so so so much.

Oscar and Jonathan were prompt, courteous and very professional. They exceeded my expectations as prior delivery had to be cancelled. Thank you!

Quick response time for my pick up and delivery! Rommel was extremely careful with my chair and very nice. I will definitely call Lugg again.

Thank you for moving all of our furniture into storage and for helping us get something done that we’ve been meaning to do for several years!!

They were very accommodating! I really appreciated their effort to make the delivery look easy when it was not . Big kudos to the two of you and 1000 thanks

What an awesome father and son team Ernesto and Adrian make!!! Their delivery was seamless, and they have friendly personalities, too! I’m so excited I found out about this delivery option from IKEA! And I can even request them again in the future! Thank you, Ernesto and Adrian!

Ray and Alex were both very friendly, professional and courteous. Delivery was seamless and quick. I appreciate their help.

Best delivery service. Friendly and delivers with care. Definitely would recommend to anyone that needed . Keep up the good work. Thanks

They were amazing. There was some confusion with the app notifying us the delivery was canceled. But they made it and did a fabulous job. Can’t say enough about how much we appreciate them.

They were very professional. The delivery of our couch was done in a timely manner and they were in and out with no issues. 5/5⭐️

Abel and Omar provided timely, professional service and helped with the furniture placement to ensure it was exactly as I wanted. Lugg movers never fail us!

Picked up the delivery with no issues and got the items here smoothly. They both had positive attitudes.

They were extremely kind and efficient, I definitely would not have been able to move the delivery on my own, so I really appreciated their help!

Fast delivery and moving of boxes exactly to the place I needed them. Really appreciated their efficiency and respect. Highly recommend!

They were wonderful and friendly. They were very helpful and insightful. Helped with more than a delivery. They were very customer service focused and provided helpful tips for future deliveries and purchases. Thank you again to both of you! I will have a sweet treat next time you come. Or make a special request for your kindness to help with my next delivery. Thank you Lugg and thank you Alex and Ray!

I will definently use Lugg again! Easy to schedule, on time, excellent service! Very friendly & went out of their way to make sure the delivery fit through our door! Thank you!

Ordered a couch that had no delivery option. They picked it up from the store and dropped it off in perfect condition and super fast. Super friendly and would definitely use again!

Delivered with great customer service. He was friendly, helpful and fast delivery. Would definitely recommend him.

Marco and Luis were absolutely wonderful to work with. They were so easy to reach on the phone and on text. They were kind and prompt and very professional. They made the entire moving experience so simple. My new furniture arrived in perfect condition and they were an A ++ delivery team. Highly recommend.

Alejandro and Jesse were great! Both were very efficient, cautious with my beautiful sofa and recliner, they were very courteous, and professional. It was a very smooth and pleasant delivery. I hope to have them as my delivery guys in the future. I highly recommend these 2 guys. I would give more stars if I could. Judith Spaulding.

They made sure that the items were carefully handled as well as making sure to place the delivery in the areas that we specified. Truly a dynamic duo. Would love to know they had our next purchase and delivery covered!

Ruben and Harold did such a great job first for my mom and then my mom's friend! If you ever use Lugg for their services and you get these two guys, I think you'll have a great experience too! On a side note having nothing to do with Ruben and Harold, using Lugg for a second delivery that same day, Lugg added 50% more in fees. They charge an additional $2.02 per minute ($121.20 p/hr) on top of the flat rate quoted on the app. They only give an email as a means to contact customer support which adds to the negative customer experience.

Very professional and friendly. Fast and on time. We could not have asked for better service. Very reasonable cost, 1/3 the cost of another delivery company. Thank you.

I have booked luggage to deliver my furniture. They were very professional, punctual, and handled the sofa so carefully, I was assured that I have taken right decision of booking lugg

Great service done by Diego from Lugg, excellent handling of the furniture

Best furniture delivery I’ve had. They were both friendly, handle my boxes with care and were quick.

Delivery team was on time, even though we have an elevator there’s still 12 steps to get to our condo, so they worked very hard.

They are very professional, taking pictures before packing furniture and after unpacking furniture, detailing the details of the furniture before and after moving.

Quick and efficient delivery, they were in and out in 2 minutes. Delivery was outside the time frame, over an hour late but that’s in relation to the scheduling not to the drivers.

William and Abimbola were very professional. I especially appreciated all the communication before and during the delivery and they assembled the sectional and were able to remove some pieces as well. I’d had a poor experience the day before with other Luggers, but William and Abimola made up for it. Would Recommend for furniture delivery, hauling, And taking stuff to donations.

got all the packages up the stairs and also offered to take another big box upstairs that was not part of their delivery