5-star customer reviews

I had been looking online to purchase Another Couch for my place. I own a car, so its been difficult finding one that would deliver. Came across the perfect Loveseat WITH DELIVERY!! Art & Peter saved the day, AND with a great price within my budget. Very professional and quick! Carried it upstairs like Hercules! Definitely recommend!! ⭐⭐⭐⭐⭐

Thanks so much for all the help and the solid communication. We appreciated the smooth, efficient delivery.

Took longer than expected in terms of overall time from SF to Oakland. The original estimate was $178, but this ended up being ~$50 more. One mover seemed slightly less experienced than the other, but overall delivery was quick and easy. (I helped carry in the drawers, they just did the main body of the dresser.)

Excellent! Waited when the seller was running late. We’re super communicative with photos and arrived right on time. Super quick and efficient with delivery.

Exceptional Delivery and Customer Service! My husband and I recently had a large, heavy wood table delivered to our home, and we were incredibly impressed with Antonio and Francisco, who handled the delivery. Navigating our steep staircase with such a bulky piece of furniture could not have been easy, but they were incredibly careful and meticulous every step of the way. Not only were they skilled at handling our furniture, but they were also incredibly polite and professional throughout the entire process. They were respectful of our home and took extra care to ensure that the table was placed exactly where we wanted it. We honestly can't recommend these two guys enough! If you're looking for a delivery team that is skilled, careful, and courteous, look no further. They truly went above and beyond to ensure we were satisfied with their service. Thank you both so much! 🙏🙏

They were amazing!!! They helped out with lots of miscellaneous things we needed on top of a great smooth efficient delivery. I definitely recommend these guys!!

The whole thing was seamless! I thought I was needed at the pick-up to provide proof of purchase. By the time I arrived they had already picked up the item and were on their way to my home for delivery, where was husband was waiting. (Took the whole process of my husband and I trying to fit this chair in our small suv, off the table!) will defn do this again

Dexter and Erick were great! Without them, I couldn't have bought the bed I wanted at the estate sale this morning. They were kind enough to disassemble the bed frame for me when the estate sale owner actually didn't have the screwdrivers she promised me. Many thanks!

Above and beyond … they came from far away, no way they made money on this delivery! They were sweet, kind, nice and had not one complain, they just helped me! One one think they were relatives of the owners, seriously. Long drive, bridge tolls … for a ‘down the street delivery’. Great guys!

This my third time using LUGG and each time has been a great experience. This last pick up and delivery made by Edgar and Xavier went smoothly. They were friendly, careful, on time and professional.

Communicated well, went above and beyond at delivery to move a very heavy piece of furniture down multiple stair cases and into our room. Thank you again!

Fast and speedy delivery. Expert care in handling furniture and following instruction of placement. Will definitely use LUGG again!!! 😃

First time using this app and the guys were great, efficient and did a beautiful job taking apart and putting back together a vintage Danish glass display case. This was so handy and I’m grateful I got the recommendation from the folks running the estate sale where I got my furniture.

They were very polite and careful about the delivery. They packed it at the pickup site and unpacked it on delivery, placing it exactly where I wanted it. I recommend them fully.

Wow, I’m so happy I found this service! I was able to get my sofa delivered in just a few hours. The delivery guys were super friendly and efficient. I 10/10 recommend!

Once again, Lugg came through for me. Fast pickup and delivery with no damage or hassle. Reasonable price. Would definitely use again.

The team was fantastic! They packed quickly and made sure it was secure in the truck. Delivery they were awesome and plugged things in and set up everything we asked for help with.

Humberto & Eduardo were extremely efficient & very nice people! I cannot believe how quick and easy they made this move for me:) I will definitely be using Lugg again for all my delivery needs.

This was such an impressive job by these two. From pick up to delivery, they were fantastic. The parking in the neighborhood was tough and they were patient and we were able to snag a spot right in front. They were friendly and had a great attitude! I will use lugg again because of them :)

These guys were prompt, professional and worked quickly. We will be using them in the future for our other delivery needs. Highly suggest using them.

Incredibly kind and speedy. They went above and beyond to get us a last minute delivery, thank you so much!!

Igor & Marcio had to take apart the table in order to fit it and came prepared, then put it back together on delivery. Thank you!

Convenience is the name of the game. Use the app to schedule pick up and delivery of large items.

Super smooth delivery. Very prompt. Table was securely wrapped, protected and strapped down for transport and delivery. Placed exactly where I wanted it upon delivery arrival. Luggers were friendly and very efficient.

Movers were great. Truck was a little too small to everything but that’s my fault for not giving better dimensions. They were lots of help on pickup and delivery.

The delivery team went much better than expected. They were careful getting the huge sectional pieces through the door. They were helpful by positioning the pieces in place. I definitely recommend this team.

Excellent communication, perfect timing, outstanding delivery. Couldn't have been more ideal. Thank you!

Marco and Luis were absolutely wonderful to work with. They were so easy to reach on the phone and on text. They were kind and prompt and very professional. They made the entire moving experience so simple. My new furniture arrived in perfect condition and they were an A ++ delivery team. Highly recommend.

Delivery was great. However, I was charged $93.50 4 times on my Citi Bank COSTCO card and 2 times on my Amex card. Why so many charges? I will only pay once !! Please call me to explain all the charges @ 510-715-6005.

William and Abimbola were very professional. I especially appreciated all the communication before and during the delivery and they assembled the sectional and were able to remove some pieces as well. I’d had a poor experience the day before with other Luggers, but William and Abimola made up for it. Would Recommend for furniture delivery, hauling, And taking stuff to donations.

Another amazing Lugg duo!!! SO great—professional, happy, friendly, PERFECT pickup and delivery! THANK YOU!!!!

Lugg was wonderful! The App was easy to use. I was able to schedule a move in short notice (the evening before), during the holidays (on New Year’s Eve) at a reasonable price. The 2-person moving team, Angel and Mauro, were prompt (early, actually), professional and exceptionally courteous and accommodating of my delivery specifications. Would gladly use Lugg for similar needs in the future. Thank you!