5-star customer reviews

Zero complaints. Diego let me know his ETA. He arrived on time. Very fast, efficient, and careful getting my furniture loaded, unloaded, and moved into my house. Very friendly. Very STRONG.

Genaro and Juba helped disassemble, move, and reassemble multiple pieces of furniture. They did a great job and were quick and efficient. They also even helped me move a desk up into a loft space which was challenging as the desk was heavy and the stairs narrow -- practically a ladder. But they made it look effortless. Thank you for your help!

This my third time using LUGG and each time has been a great experience. This last pick up and delivery made by Edgar and Xavier went smoothly. They were friendly, careful, on time and professional.

Thank you so much. You did an excellent job wrapping and padding my furniture to move it across town. You secured it to your truck in a very professional way. When you arrived you carefully carried everything upstairs, placed it where I asked, and unwrapped it. I would definitely have you move us again in the future!!!!!

These guys were prompt, professional and worked quickly. We will be using them in the future for our other delivery needs. Highly suggest using them.

Eder and Kevin were fantastic! They were friendly, considerate, and took extremely good care of our furniture. They were very careful with the way they moved the furniture into our new apartment. I cannot recommend them highly enough. I would use them again in a heartbeat! Thank you so much Eder and Kevin!

Homer and David did an amazing job moving a really large heavy 350lbs piece of furniture. They were super careful and efficient. I definitely could not have done the job myself.

So fast. Quickly assessed the room and the furniture. They were careful of the stairways in my building.

They made sure the items were delivered without scratches.. very friendly guys! They were able to work it out bringing the heavy furnitures through tight spaces! Did a fantastic job!

Marco and Luis were absolutely wonderful to work with. They were so easy to reach on the phone and on text. They were kind and prompt and very professional. They made the entire moving experience so simple. My new furniture arrived in perfect condition and they were an A ++ delivery team. Highly recommend.

Anthony and Sahit were the best!! So nice, great communication, hard working. I had a super difficult move bringing up very heave furniture 4 floors (no elevator) - they did an excellent job. Thank you.

Very friendly, efficient, hard-working crew who made this furniture swap easy and injury free for us! Thank you!

Leo and Diego were pros! My furniture was oversized and awkward and they got it moved so expertly- smart, spatially aware- just what is needed in this job!

Wow, I’m so happy I found this service! I was able to get my sofa delivered in just a few hours. The delivery guys were super friendly and efficient. I 10/10 recommend!

I don’t typically write review, but Junenal is the best lugg driver I ever used. He is able to spot issue with the furniture and take pictures for me. He also lend me a strap

Quick, efficient, and kind! I use this service all the time for my clients move ins and I love whenever I see this team pop up!

I was very happy they had lots of furniture blankets and protective wrap. They took very good care of my stuff!!!!

I had been looking online to purchase Another Couch for my place. I own a car, so its been difficult finding one that would deliver. Came across the perfect Loveseat WITH DELIVERY!! Art & Peter saved the day, AND with a great price within my budget. Very professional and quick! Carried it upstairs like Hercules! Definitely recommend!! ⭐⭐⭐⭐⭐

Jaime and Carlos were both communicative, quick with uploading and even helped me assemble my furniture!

They started working right away and did the job quickly and efficiently. They were very friendly and very careful with the furniture and walls. Highly recommend them! Thanks Greiton and Kevin

Convenience is the name of the game. Use the app to schedule pick up and delivery of large items.

This crew was epic! So impressed with their effort, speed, strength, and effort to make sure the job got done right. We moved a lot of furniture onto a trailer and they even gave me their strap to make sure it was ready to haul. Nice work.

They were great. Friendly, moved a difficult piece of furniture with relative ease, very communicative and flexible when we had to suddenly switch locations due to poor communication from Recology. Thank you! Job well done.

Once again, Lugg came through for me. Fast pickup and delivery with no damage or hassle. Reasonable price. Would definitely use again.

Feedback is all very positive. Andre and his team took their jobs seriously and really worked hard to fit a final huge piece of furniture into the 8 foot van. I’d recommend your service over a traditional moving service any day of the week any time. You guys rock. Fast friendly understanding and supportive of s very difficult time for the family as we were moving my very sick, and terminal sister’s belongings as she will never return home again. Thank you thank you thank you. Can we clone you guys please.

They were amazing at helping us move. They went above and beyond helping us move our furniture into storage and putting stuff into storages.

First time user of the app and it was so easy! Bought a bunch of patio furniture from Costco with no idea how to transport so used the Lugg app and was extremely happy with the job that was done. Fast, reliable and overall a really good experience.

Juvenal & Roberto did an excellent job moving furniture up and down stairs, figuring how best to fit items in a shed as well as the garage. They were also very careful with all items and I appreciated their help very much!

My table is…too heavy. Tomas & Omar wrestled it down three flights of stairs and back up one, along with like 30 moving boxes and a bunch of other furniture. Thanks, guys 🙂

They quickly wrapped the furniture and moved it with ease down a flight of porch stairs/steps Locked it in place in the back of the truck

William and Abimbola were very professional. I especially appreciated all the communication before and during the delivery and they assembled the sectional and were able to remove some pieces as well. I’d had a poor experience the day before with other Luggers, but William and Abimola made up for it. Would Recommend for furniture delivery, hauling, And taking stuff to donations.

Kenny & Joseph were amazing at helping us lug some heavy furniture upstairs and take away all of our trash. They were professional, kind, and efficient. Can’t recommend them enough!